Tourists
Two Michelin Keys

Hotel Details
Location
Tourists · Berkshires, United States
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Key Highlights
- ✓1. Overall Rating & Sentiment - An Exceptional, Relaxed Escape
Expert Review: Tourists
Tourists: A Michelin Two-Key Berkshire Retreat Blending Nature and Modern Design
Nestled in the picturesque Berkshire hills, Tourists in North Adams, Massachusetts, stands as a distinguished Michelin Two-Keys property, celebrated for its unique fusion of a classic American roadside motor lodge with contemporary design and an immersive natural setting. Guests consistently praise its relaxed and fun vibe, making it an exceptional escape for those seeking both adventure and tranquility.
1. Overall Rating & Sentiment - An Exceptional, Relaxed Escape
Tourists consistently garners "Wonderful" and "Exceptional" reviews, with an impressive 9.2 out of 10 on external review platforms. The general consensus highlights a relaxed, fun, and comfortable atmosphere. Many describe it as a chic motel reinvented, offering a unique blend of rustic charm and modern sophistication.
2. Key Highlights - Design, Nature, and Thoughtful Amenities
Guests particularly love the hotel's striking architecture and organic interior design, which harmoniously blends with the surrounding natural beauty of the Berkshires. A major draw is the direct access to the outdoors, featuring woodland trails, riverbank vistas, and sculptural installations. The property boasts a unique suspension bridge over the Hoosic River that leads to an enchanting estate, complete with a yoga pavilion and giant wind-chimes. The heated saltwater pool, open in warmer months, is another frequently enjoyed amenity. The hotel is also notably pet-friendly, welcoming up to two dogs per room with a portion of the fee donated to the Berkshire Humane Society. The in-house "Art and Adventure coordinator" organizes a wide array of activities, from guided nature walks and hikes to outdoor yoga and craft sessions.
3. Room Quality - Minimalist Comfort with Nature-Inspired Touches
The 46 rooms, including two suites, are characterized by their spaciousness, minimalist yet thoughtful design, and comfortable ambiance. Decor often features pale wood, earthy textiles, white walls, and tall wood plank headboards, creating a natural and contemporary feel. Amenities typically include king beds, desks, TVs, Bluetooth radios, and daybeds, with bathrooms offering basin sinks, waterfall showers, striped robes, and Ursa Major bath products. Many rooms, such as the Ramble and Canopy rooms, offer stunning views of the river, suspension bridge, or woodlands, with some even featuring private decks. The window seats can often be converted into beds for families.
4. Dining Experience - Rustic Charm at The Airport Rooms
The onsite restaurant and bar, "The Airport Rooms," is housed in a charmingly restored 1813-vintage farmhouse and serves New American cuisine, natural wines, and craft cocktails. It's described as a cozy gathering place for both guests and locals. While rates generally do not include breakfast, it is available for purchase at the Lodge, which also offers all-day snacks, coffee, tea, and a selection of alcoholic beverages. Room service is also available, allowing guests to enjoy meals and drinks on their private decks.
5. Service & Staff - Attentive and Knowledgeable Hospitality
Guest feedback consistently praises the wonderful and helpful staff at Tourists. The General Manager, Nina, is frequently highlighted as being super cool and knowledgeable, contributing significantly to the property's positive atmosphere. The team is known for providing tour and ticket assistance, helping guests make the most of their Berkshire explorations.
6. Location & Accessibility - Gateway to Berkshire Adventures
Tourists is strategically located on the border of North Adams and Williamstown, off the scenic Mohawk Trail, placing it at the heart of the Berkshires' rich cultural and natural attractions. It serves as an ideal basecamp for exploring renowned institutions like the Massachusetts Museum of Contemporary Art (Mass MoCA), which is only minutes away. Outdoor enthusiasts appreciate its proximity to the Appalachian Trail and Mount Greylock, Massachusetts' highest peak, offering extensive hiking and outdoor activities. The hotel is also commended for its accessibility, with all common spaces and two Gallery rooms being wheelchair accessible.
7. Value & Pricing - A Worthwhile Investment for a Unique Experience
While pricing can vary, rooms at Tourists generally start in the range of $221 to $334 per night. Guests often consider the cost justified by the unique design, comprehensive amenities, and the overall immersive experience offered by this exceptional property. Although breakfast is an additional cost, the value is perceived in the quality of the stay and the multitude of on-site and nearby activities.
8. Common Complaints - Limited Dining Hours
One recurring point that guests might consider a minor inconvenience is that "The Airport Rooms' bar and restaurant is closed some days of the week". While the Lodge offers all-day snacks and drinks, travelers planning their dining should be aware of the restaurant's operating schedule.
Sources
Points to Consider
- •8. Common Complaints - Limited Dining Hours
Google Reviews
293 reviews
Recent Guest Reviews
Michael Chmielewski
Ive stayed here 3 times during different seasons. Summers here are great with the outdoor pool and showers. Fall is great time for foliage and outdoor fires! The rooms are beautiful and the property itself is very peaceful. Its a great place to rest and relax but theres not much to do in immediate area aside from mass moca and outdoor activities so may be hard to spend multiple days here. For us i...
Person N Cary
We had a wonderful night here. Great location near key museums in the Berkshires. Very peaceful setting, had a great meal at the restaurant, and an enjoyable time around the fire pit meeting & talking with others. The room was a bit basic, but that was ok for us. We liked the short hiking trails we could take from the hotel, and all the people we engaged with were very personable and helpful.
Lisa Mecham
A special place with a high level of service. Staff goes above and beyond. The location is serene and the rooms immaculate. I’ve stayed in many boutique hotels but this is one of the very best I have experienced.
Hannah McKay
My overall rating is 3.5 stars but Google doesn't let you do half stars, so I rounded down to 3 stars because it wasn't a 4 star experience. In short: far too many instances of style over substance. Once the novelty of how cool everything looks wore off, it was a bit of a strange experience. The biggest disappointment for me was the food. It was quite expensive considering the quality. The breakf...
Response from the owner
Thank you Hannah for your thoughtful review and for taking the time to speak with us directly — it was a pleasure connecting and learning more about your experience.<br><br>We’re so glad to hear that ...
Travis Ruscio
Beautiful venue. High attention to detail. There are 1388 households. Simply breathtaking everything you could leave for a stay. Very friendly but aloof staff.
Jude B
Love, love, love this place! So peaceful and relaxing with the most interesting and eclectic decor, amazing food made from scratch, and the coziest lodge with a roaring fireplace…it’s absolutely sublime and we will return as many times as we can!
About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.

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