Mayfair House Hotel & Garden
Two Michelin Keys
Hotel Details
Location
Mayfair House Hotel & Garden · Miami, United States
Expert Review: Mayfair House Hotel & Garden
Mayfair House Hotel & Garden in Miami stands out as a Michelin Two-Keys property, renowned for its distinctive design, lush ambiance, and exceptional service in the vibrant Coconut Grove neighborhood. Following a meticulous renovation in 2022, the hotel successfully blends its historic 1980s architectural charm with updated, luxurious touches.
1. Overall Rating & Sentiment
The overall sentiment for Mayfair House Hotel & Garden is overwhelmingly positive, with guests consistently providing high praise. Review platforms show ratings such as "10/10 Exceptional" and "Very Good" based on hundreds of reviews. Guests frequently highlight the hotel's cleanliness, prime location, and outstanding staff as key factors contributing to a memorable stay.
2. Key Highlights
Guests particularly love the hotel's unique design, which features an eye-catching organic style by architect Kenneth Treister and a central atrium filled with cascading lush greenery, pools, and fountains. The serene and inviting atmosphere is often described as feeling like a "jungle" or an "architectural marvel."
Key amenities include a stunning rooftop pool with comfortable loungers, offering views of Biscayne Bay and featuring the Caribbean-inspired Sipsip Rum Bar. The hotel also provides a 24-hour gym and complimentary bicycles for exploring the area. The attentive and friendly service consistently receives accolades, making guests feel welcomed and valued. Its location in Coconut Grove is a major draw, offering a more relaxed, upscale village-like experience compared to other parts of Miami.
3. Room Quality
The spacious rooms are a significant highlight, described as clean, comfortable, and thoughtfully designed. Post-renovation, the rooms feature a stylish update with moody jewel tones, plush white bedding, and vintage accents, moving away from Miami Beach minimalism. Nearly all rooms boast their own private garden balconies. A standout feature in many accommodations is the oversized clawfoot tub, along with perks like working typewriters and bar carts with cocktail sets. Beds are frequently noted for being large and very comfortable.
4. Dining Experience
Mayfair House Hotel & Garden offers diverse and highly-rated dining options. The Mayfair Grill is a popular wood-fired, Southwest-inspired restaurant known for its exceptional and delicious dishes, catering to both meat lovers and vegetarians. Getting a table can be challenging due to its popularity. The Fountain Lounge, nestled in the atrium, serves tapas-style plates and "Classic Miami" drinks. For a more casual experience, the Sipsip Calypso Rum Bar on the rooftop provides Caribbean-inspired cuisine and drinks by the pool.
Guests enjoy a complimentary à la carte breakfast daily, served in the Treister Breakfast Room, with options like smoked salmon toast and milk bread French toast.
5. Service & Staff
The service at Mayfair House Hotel & Garden is consistently lauded as exceptional. Guests describe the staff as "outstanding," "incredibly friendly, helpful and supportive," "polite, professional, and always willing to assist." Many appreciate the genuine hospitality, which creates a respectful, calm, warm, and inviting atmosphere. The staff in the lobby even wear traditional Cuban guayaberas, adding to the hotel's unique "old school Havana theme."
6. Location & Accessibility
Located in Coconut Grove, the hotel offers a distinct "village-like" experience, different from the more bustling areas of Miami Beach or Downtown. The neighborhood is known for its free-spirited vibe, shaded sidewalks, funky shops, independent restaurants, and cafes. It's within easy walking distance of attractions like CocoWalk, Mayfair in the Grove, and waterfront trails. The hotel is also close to Vizcaya Museum & Gardens (about 2.5 miles away). While Coconut Grove is somewhat self-contained, popular areas like Brickell and Wynwood are accessible by a short commute. Miami International Airport is approximately a 25-minute drive away. Valet parking is available for $55 overnight, and guests can utilize complimentary bicycles provided by the hotel.
7. Value & Pricing
Guests generally perceive Mayfair House Hotel & Garden to offer excellent value for money, appreciating the quality amenities and service at a reasonable price. The average price per room is around $355, though rates can fluctuate significantly, ranging from approximately $136 in the low season (September) to over $500 during the high season (June). It's important to note that a resort fee of $35 per night plus tax is also applied.
8. Common Complaints
While guest feedback is overwhelmingly positive, some minor recurring issues have been mentioned:
- Shower Design: A few guests have noted that the shower setup in the rooms can lead to the bathroom floor getting quite wet.
- Housekeeping Thoroughness: Although generally clean, some reviews suggest that housekeeping could be more thorough in certain instances to match the hotel's high service standards.
- Room Lighting: Some guests found the rooms to be "quite dark," creating a cozy, cocoon-like atmosphere but sometimes lacking natural light.
- Balcony Usability: While most rooms have balconies, those facing busy roads might not offer a relaxing experience due to noise.
- Resort Fees: As with many luxury properties, the mandatory resort fee of $35 per night plus tax can be a point of contention for some guests if not anticipated.
Sources
Points to Consider
- •While guest feedback is overwhelmingly positive, some minor recurring issues have been mentioned:
- •Room Lighting: Some guests found the rooms to be "quite dark," creating a cozy, cocoon-like atmosphere but sometimes lacking natural light.
Google Reviews
1,639 reviews
Recent Guest Reviews
Mark Speciner
We stayed at the Mayfair House for one night, so we didn't really utilize many of the amenities at the hotel. Since we had booked our room through Chase, we were upgraded to a suite. The room was large and there was a private patio with lounge chairs and a television. However, the room was rather dimly lit. There were several smaller lamps spread around the corners of the room, but no central ...
Response from the owner
Dear Mark,<br>Thank you for taking the time to share such a detailed and balanced review of your stay at Mayfair House Hotel & Garden. We’re delighted to hear that you enjoyed your suite upgrade, the ...
Jourdain Artz
The Mayfair House & Garden is a beautiful hotel with a great aesthetic and a lot of potential, but unfortunately our experience did not fully align with its five-star rating. First, the hotel advertises a partnership with Soothe for in-room massages since there is no longer an on-site spa. While I understand the decision to outsource to a third party, our experience was extremely disappointing. We...
Response from the owner
Dear Jourdain,<br>We truly value learning from your perspective. Entering Mayfair House Hotel & Garden is to expect an experience in which the outside world fades away. Thank you for bringing the serv...
Kristina G.
We stayed at the Mayfair for 1 week after New Years for a wedding and thought the hotel was way overpriced for what we got. It seems inconceivable that the Mayfair is a Michelin 2 Key hotel (Michelin standards must have seriously slipped). Our room was extremely dark (the walls and ceilings in our room were a ghastly/oppressive brown-orange) and didn't have much light (there were just a couple of ...
Response from the owner
Dear Kristina,<br>Your feedback is truly appreciated and helps us make sure we're providing our guests with only the best. We're sorry to learn your visit with us fell short, and we're grateful for yo...
Maria M. Palomino
the Mayfair is such a beautiful hotel but what makes it even more special is the people. Starting with checking in and dealing with David, who is always so happy, you could tell he loves his job and greeting guests. He makes you feel at home right away with his jokes and fun demeanor. if you want the BEST espresso martinis, please visit Antonio at the restaurant. He is so nice, so professional and...
Response from the owner
Dear Maria, <br>Thank you for recently joining us at Mayfair House Hotel & Garden, for your detailed review, and for the perfect rating. Providing an exceptional, one-of-a-kind experience for every gu...
Melissa Chalmers
Iris at the sip bar upstairs at the pool was great. Efficient, friendly, and great at suggesting items. Beware, bar doesn’t open until 11am up there so bring your own water if you get there before then. Room was fine, no fitted sheets but a great veranda off the room. Nice to start with coffee there. David at the concierge station was nice too. No one came by to straighten the room today and it is...
Response from the owner
Dear Melissa,<br>Thank you for sharing with us. While we're delighted Ris and David brought charm and vibrancy to your visit, we recognize that missed moments, such as the lack of a room refresh and t...
Mrt V
From the moment we arrived, Fernando at the front desk made us feel genuinely welcome. His positivity, friendliness, kindness, and willingness to help truly stood out. He creates a fantastic first impression and reflects the highest level of hospitality. Thank you, Fernando, for making our stay special.
Response from the owner
Dear Mrt V,<br>Thank you for your thoughtful review of your recent stay at Mayfair House Hotel & Garden. We are truly thrilled to hear that Fernando’s positivity and kindness made you feel at home and...
About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.
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