What is Naumi Hotel Wellington?

Naumi Hotel Wellington is a Selected hotel located in Wellington, New Zealand. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Naumi Hotel Wellington have?

Naumi Hotel Wellington has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Naumi Hotel Wellington located?

Naumi Hotel Wellington is located in Wellington, New Zealand, in the Oceania region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Naumi Hotel Wellington?

You can view more details and booking information for Naumi Hotel Wellington through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Naumi Hotel Wellington | Selected in Wellington, New Zealand

Name: Naumi Hotel Wellington
Address: Wellington, Oceania, New Zealand
Rating: 4.5

Expert Review: Naumi Hotel Wellington

Naumi Hotel Wellington, a Michelin Key Selected property, consistently receives high praise for its vibrant design, prime location, and comfortable accommodations, offering a distinctive luxury experience in the heart of Wellington.

1. Overall Rating & Sentiment

Naumi Hotel Wellington boasts an impressive overall rating, frequently scoring around 9.1 out of 10. Guests consistently describe their stays as exceptional, highlighting the hotel's commitment to comfort and quality. The pristine cleanliness also garners high marks, rated at an outstanding 9.3.

2. Key Highlights

Guests particularly appreciate the hotel's distinctive and bold interior design, which is described as a "more-is-more" approach with a riot of floral prints and rich details. The excellent location on Cuba Street is a major draw, offering easy access to Wellington's bustling attractions, cultural hotspots, and diverse dining options. The attentive and friendly staff also contribute significantly to positive guest experiences. Thoughtful amenities like a complimentary mini-bar and snacks in some rooms are also a plus for guests.

3. Room Quality

The 62 elegantly designed rooms are frequently described as spacious and comfortable, often feeling more like studio apartments. Guests praise the beds for their comfort. Rooms feature unique and trendy decor, with eye-catching carpets, sculptural furniture, and luxurious furnishings, bedding, and linens. Some rooms include kitchenettes, and guests have noted the presence of air conditioning and flat-screen TVs with digital channels and Netflix. Double-glazed windows contribute to a quiet atmosphere.

4. Dining Experience

Naumi Hotel Wellington features an on-site restaurant, Lola Rouge, which offers international and Asian cuisine for both breakfast and dinner. Guests can enjoy a diverse breakfast buffet with options ranging from freshly baked pastries to hot dishes, alongside a continental breakfast choice. The menu also includes a full page of plant-based and vegan options. There is also a bar/lounge for drinks. However, some guests have expressed dissatisfaction with the breakfast experience, citing a lack of organization among staff and varying quality.

5. Service & Staff

The hotel's staff generally receives high ratings for their performance, scoring around 9.1. Guests consistently describe the staff as incredibly friendly, accommodating, helpful, and efficient during check-in and check-out. Multilingual staff are also available.

6. Location & Accessibility

Naumi Hotel Wellington boasts a prime and highly-rated location on Cuba Street, placing guests directly in Wellington's vibrant entertainment and cultural hub. It's just steps away from numerous eateries, cultural hotspots, and attractions like the Museum of New Zealand Te Papa Tongarewa. The hotel is easily accessible from Wellington Airport, which is approximately 8 kilometers away. Onsite parking is available for a fee.

7. Value & Pricing

Naumi Hotel Wellington is often considered to offer exceptional value for its price point, providing a premium stay without necessarily breaking the bank. With an average room price that can be competitive with or even slightly lower than the city's average, guests feel they receive thoughtful design, top-notch amenities, and personalized service for their money.

8. Common Complaints

While generally well-received, some recurring criticisms include issues with the hotel's recreational facilities; specifically, the indoor pool is sometimes described as unheated or cold, and the spa has been noted as drained or non-functional. There have also been occasional complaints about bathroom ventilation and temperature control. While some rooms are quiet, other guests have reported general noise. In some instances, minibars that were once complimentary and well-stocked are now reportedly empty. Furthermore, the breakfast experience has drawn significant criticism from some guests regarding organization and quality. A recent power cut affecting the hotel and neighboring apartments also led to complaints about communication from the hotel. The hotel operates as a cashless establishment.