Moxy Frankfurt Airport

Moxy Frankfurt Airport, a MICHELIN Guide Selected property, offers a vibrant and modern stay experience designed for both business and leisure travelers in Frankfurt, Germany. It stands out for its contemporary style, convenient airport proximity, and lively atmosphere.

Overall Rating & Sentiment

The general consensus for Moxy Frankfurt Airport is overwhelmingly positive, with an average rating often falling in the "Excellent" to "Very Good" range (e.g., 8.4-8.6 on various platforms). Guests frequently praise its cleanliness, staff hospitality, and prime location near the airport. The hotel is consistently described as a fantastic choice that often exceeds expectations, offering both comfort and style.

Key Highlights

Guests consistently love several aspects of Moxy Frankfurt Airport:

• Location & Accessibility: Its extremely close proximity to Frankfurt Airport (some guests even mention a walkable distance to Terminal 2 or an 8-minute ride via shuttle) makes it ideal for layovers or early flights. It's also conveniently near public transport, including an S-Bahn station a short walk away, offering easy access to Frankfurt city center and the Frankfurt Fair.
• Design & Vibe: The hotel is celebrated for its modern, vibrant ambiance and contemporary design, creating a fun and lively atmosphere. The lobby bar often serves as a social hub with a "good vibe," featuring games and ample seating for working or socializing.
• Service & Staff: The staff receives high praise for being friendly, professional, helpful, and exceptionally kind. Guests appreciate the warm welcome, often including complimentary drinks upon arrival.
• Amenities: Complimentary Wi-Fi for Marriott Bonvoy members, a 24-hour fitness center, and a well-stocked bar/lounge offering food and drinks around the clock are frequently highlighted. The hotel is also pet-friendly.

Room Quality

Rooms at Moxy Frankfurt Airport are described as exceptionally clean, comfortable, and well-appointed, ensuring a restful experience. They feature a sleek, contemporary design with clean lines and plenty of light. Thoughtful touches include 42-inch flat-screen TVs, built-in USB ports, air conditioning, and soundproofing, contributing to a quiet stay despite the airport location. Some rooms offer a queen bed, twin beds, or a queen bed with a sofa bed for families. Bathrooms are typically modern, with walk-in showers and free toiletries, and some guests particularly appreciate the good water pressure and hot water in the showers.

Dining Experience

The hotel offers a delightful dining experience, particularly noted for its breakfast. A continental buffet breakfast is served, featuring warm dishes, fresh pastries, cheese, fruits, and juice, with vegetarian options available. Guests have noted excellent coffee and a good selection of items like croissants, eggs, meats, and even hot dogs with a special sauce. Beyond breakfast, the Moxy Bar operates 24/7, providing a dining menu with nibbles, bar snacks, and late-night cocktails. There are also grab-and-go options available.

Service & Staff

The service at Moxy Frankfurt Airport is consistently rated very highly. Guests frequently commend the staff for being friendly, helpful, accommodating, and efficient during check-in and throughout their stay. Many appreciate the warm welcome and complimentary drinks offered. Specific mentions highlight staff members who go out of their way to assist guests and maintain the hotel's cleanliness.

Location & Accessibility

Located in the Frankfurt Airport Area, the Moxy Frankfurt Airport boasts a strategic and highly convenient location. It is often within walking distance or a short shuttle ride from the airport terminals (e.g., a 20-minute walk to Terminal 2 or an 8-minute shuttle ride). The hotel offers a free shuttle service to the airport. The Frankfurt (Main) Gateway Gardens S-Bahn station is just a couple of minutes' walk away, connecting guests quickly to Frankfurt Central Station (only 3 stops away) and other parts of the city, including the Fair Frankfurt. Additionally, there are nearby amenities such as a supermarket and several restaurants, including an Italian restaurant, making it convenient for short stays.

Value & Pricing

Moxy Frankfurt Airport is generally considered to offer competitive pricing and good value for money. Room rates typically range from $101 to $150 per night, aligning with the average hotel room price in Frankfurt am Main. Some guests have found the price to be a "total bargain" for the quality of the stay. Marriott Bonvoy members often receive benefits like free Wi-Fi and additional drink credits.

Common Complaints

While overall feedback is positive, some minor issues have been noted by guests:

• Room Amenities: A few guests have mentioned the absence of a water heater in the room for making coffee or tea. One review noted a shower head that couldn't be fixed properly.
• Breakfast Variety: One review mentioned a lack of juice varieties at breakfast.
• Staff Interaction (Isolated Incidents): In rare instances, some guests have described staff as less helpful or slightly rude, particularly concerning directions or adhering to typical Marriott service protocols.
• "Corporate Hip Vibe": Some guests find the Moxy brand's "corporate hip vibe" to be somewhat manufactured or forced.
• Noise: While rooms are generally soundproof, one guest noted hearing noises from the bathroom to the bedroom.
• Parking Costs: Self-parking is available but costs approximately EUR 25 per night.

Michelin Key Selection

Moxy Frankfurt Airport is a MICHELIN Guide Selected hotel, recognized for its style and amenities that punch above its weight for a business travel-focused location. The MICHELIN Guide highlights the lobby bar's multi-functional role as a check-in desk, co-working space, and snack bar, as well as the robust 24/7 fitness center. The sleek, contemporary design of the rooms, featuring modern sound and screencasting gear, also contributed to its selection. While it is a MICHELIN Guide selected property, the specific number of "Keys" awarded (one, two, or three) is not explicitly stated in the available information.

Sources

1. michelin.com
2. michelin.com
3. michelin.com
4. michelin.com
5. booking.com
6. lhw.com
7. marriott.com
8. ihgplc.com
9. michelin.com