Moxy Tbilisi

Moxy Tbilisi, a Michelin Key Selected property, consistently receives high praise from guests, offering a vibrant and comfortable stay in the heart of Georgia's capital.

1. Overall Rating & Sentiment

Moxy Tbilisi generally garners an "Excellent" or "Very Good" rating, with an impressive overall score of 8.4 out of 10 from over 800 verified ratings, and a 9.0 rating from some reviews. Marriott's internal guest satisfaction surveys show an average rating of 4.7 out of 5 stars. The sentiment is overwhelmingly positive, with guests frequently highlighting the friendly staff, prime location, and modern design.

2. Key Highlights

Guests consistently love the following aspects of Moxy Tbilisi:

• Service & Staff: The staff is frequently described as "amazing," "friendly," "hospitable," "helpful," and "energetic," with many guests appreciating their willingness to assist with requests and recommendations. A welcome beverage from the bar is also a popular touch.
• Location: The hotel boasts an "unbeatable" and "perfect" central location on Saarbruecken Square, allowing easy access to popular attractions, restaurants, shopping, and public transport.
• Design & Atmosphere: The hotel's "trendy," "vibrant," and "modern" design, complete with artistic graffiti walls and cozy co-working spaces in the lobby, creates a lively and welcoming atmosphere.
• Amenities: Guests appreciate amenities like free WiFi, a bar that also serves as reception, a pool table, and often live music or performances. The lobby is noted as one of the best co-working hotel lobbies in Europe.

3. Room Quality

The rooms at Moxy Tbilisi are described as "clean," "spotless," and "cozy". They are designed with comfort and functionality in mind, featuring contemporary furnishings, plush bedding, air conditioning, private bathrooms, free toiletries, flat-screen TVs, and tea/coffee makers. Room options include Queen Rooms, Moxy Sleeper Twin Rooms (around 194 sqft), and larger Moxy Family Sleeper rooms (398 sqft). Some guests note the rooms can be "small" or "tiny" for more than one person. Soundproofing is also mentioned as a feature for restful stays.

4. Dining Experience

The hotel's "Now Bar" functions as a dynamic space combining the bar, restaurant, co-working area, and lobby.

• Breakfast: Guests can enjoy a "highly-rated" continental breakfast, which is often described as "excellent" and "delicious," with offerings including mini pastries, croissants, full breakfast spreads, and Georgian Khachapuri. Some reviews mention that the breakfast spread is "enough to start your day with" and "acceptable". However, a few guests have noted that breakfast choices "hardly changed" and the coffee was "terrible" from the buffet.
• Other Dining: The restaurant also offers an à la carte menu and the Moxy's signature cocktails.

5. Service & Staff

The service at Moxy Tbilisi consistently receives outstanding marks, with a rating of 9.3 for staff performance and 4.7 out of 5 in Marriott's internal surveys. The staff is lauded for their professionalism, efficiency, genuine kindness, and constant smiles. Guests frequently mention the warm welcome, helpfulness with requests and inquiries, and a general feeling of being well taken care of. Specific individuals like Anastasia and Zack have been singled out for their kindness.

6. Location & Accessibility

Situated on Saarbruecken Square, Moxy Tbilisi is in a prime, central location. It is "unbeatable" and "centrally located," making it easy to explore the city on foot. Guests can find restaurants right outside the hotel and are within walking distance to numerous attractions.

• Nearby Attractions: Popular sights such as Dry Bridge Market, 9 April Park, Rustaveli Theater, and Tbilisi Opera and Ballet Theater are within a short walk. The Aerial Tramway and Old Town (Altstadt) Tbilisi are also nearby.
• Transport: Buses and cabs are readily available outside the hotel. Tbilisi International Airport is approximately 9.3 miles (15 km) away, with shuttle services available for a surcharge. Public transportation options like bus number 37 and the metro (Samgori station) connect the airport to the city center, including a stop near Moxy Tbilisi.

7. Value & Pricing

Moxy Tbilisi is considered to offer "exceptional value for money". With an average room price of around $93 (though prices can start from $39-$55 depending on dates and room type), it is often more affordable than the average hotel room in Tbilisi, which stands at approximately $110. The hotel has a value for money rating of 8.1 out of 10 and 4.5 out of 5 in different reviews. Guests feel they receive a stylish and comfortable experience without compromising on quality or breaking the bank.

8. Common Complaints

While largely positive, some recurring issues and criticisms have been noted:

• Room Size: A few guests found the rooms to be "very small" or "tiny," especially when traveling with another person.
• Breakfast Consistency: While generally praised, some guests reported that the breakfast offerings "hardly changed" during their stay and that the coffee was "terrible".
• In-room Amenities: Specific complaints include the lack of a smart TV with a working YouTube app, unresponsive air conditioning in extreme heat, and the absence of a safe box in the room. One review also mentioned a dirty pool/billiard table and mold in a requested fridge.
• Check-in Experience: One guest expressed a dislike for the Moxy brand's approach of checking in at the bar, finding it "quirky" rather than convenient.

Sources

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