Frankfurter Hof Steigenberger

The Steigenberger Icon Frankfurter Hof in Frankfurt, Germany, stands as a beacon of traditional luxury, blending its rich 1876 heritage with contemporary comfort and sophistication. As a Michelin Key Selected property, it is recognized for offering a truly remarkable guest experience.

1. Overall Rating & Sentiment

The general consensus for the Frankfurter Hof Steigenberger is overwhelmingly positive, with guests frequently rating it as "Very good" to "Exceptional" (averaging around 8.4 to 9.0 out of 10). The sentiment highlights a luxurious, historic ambiance coupled with commendable service, making it a top choice for upscale stays in Frankfurt.

2. Key Highlights

Guests consistently laud the hotel's friendly and attentive staff, its prime central location, and its captivating blend of old-world charm with modern amenities. The extensive spa facilities and the quality of the breakfast are also frequently cited as standout features. The hotel's designation as a Michelin Key Selected property underscores its commitment to exceptional quality and service.

3. Room Quality

The 303 luxurious rooms and suites are described as spacious, chic, and elegantly furnished, incorporating both traditional and modern decor. Many rooms have undergone renovations, notably around 2016-2017, ensuring an updated feel while maintaining splendor. Standard amenities typically include a flat-screen TV, safety deposit box, air conditioning, and a minibar (with a complimentary small bottle of water in standard rooms). Higher-tier rooms and suites often feature Nespresso machines and larger living areas. Bathrooms are sleek and opulent, frequently featuring marble, high-end Aigner or Acqua di Parma toiletries, bathrobes, and slippers. Upgraded options boast rainfall showers with color-changing lighting, separate bathtubs, and sometimes even built-in flat-screen TVs for a truly indulgent experience. Beds are consistently praised for their comfort, ensuring a good night's sleep.

4. Dining Experience

The Steigenberger Frankfurter Hof offers a diverse and high-quality dining experience. Its crown jewel is "Restaurant Français," a Michelin-starred establishment renowned for its haute French cuisine and an impressive selection of over 500 wines. Breakfast, served buffet-style in the Hofgarten restaurant, receives strong praise for its extensive variety, including hot food, cold meats, salmon, fruits, juices, and breads, with some guests even enjoying prosecco for mimosas. There is also a cafe with an outdoor terrace and the classically elegant Autorenbar (Author's Bar) for afternoon tea or evening cocktails, complete with dark wood-paneled walls and leather club seating, and a cozy cigar room. Restaurant OSCAR'S provides a modern brasserie experience with Central European dishes.

5. Service & Staff

The hotel's staff is a significant highlight, consistently receiving accolades for being friendly, attentive, helpful, and professional. Guests report an elevated level of service, with staff going "above and beyond" to meet needs and concierges offering excellent assistance and recommendations.

6. Location & Accessibility

The Frankfurter Hof boasts an outstanding central location in the historic and financial district of Frankfurt. It is ideal for both business and leisure travelers, offering easy walking access to major attractions such as the Frankfurt Opera, Maintower, Römer, Paulskirche, shopping areas, and various restaurants. The main train station is approximately a 10-minute walk away, and public transportation, including U-Bahn and tram stops, is conveniently located just a few minutes from the hotel.

7. Value & Pricing

As a five-star luxury hotel, the Steigenberger Icon Frankfurter Hof comes with a premium price tag. Average weeknight prices can be around $469, while weekend nights might average $279, though rates can start from approximately $232.83. While not inexpensive, many guests feel it offers good value for a high-end experience in a prime location. Benefits from programs like American Express Fine Hotels & Resorts, such as early check-in, a $100 food and beverage credit, and complimentary breakfast for two, can significantly enhance the perceived value.

8. Common Complaints

Despite its high ratings, some recurring criticisms include the breakfast being perceived as overpriced by some guests. A few reviews also mention minor issues with room cleanliness or the need for updates in certain areas, with occasional scuffs or scratches visible in older furnishings. The use of dispenser-style soap and shampoo in bathrooms has been noted by some as not aligning with the hotel's prestige. Additionally, Wi-Fi service can sometimes be slow, and late check-out requests may incur an extra fee.

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