Journey East Hampton

Journey East Hampton, a Michelin Key Selected property, offers a sophisticated and cozy retreat in the Hamptons, praised by guests for its intimate atmosphere, attentive service, and stylish design.

1. Overall Rating & Sentiment

Journey East Hampton consistently receives high praise from guests, earning an impressive overall rating of 9.2. Many describe it as a "hidden gem" and a "perfect getaway spot" from New York. The general sentiment is overwhelmingly positive, highlighting comfort, exceptional staff, and an excellent location.

2. Key Highlights

Guests frequently laud the hotel's beautifully decorated and cozy ambiance, along with its amazing facilities. Key highlights include the incredibly comfortable bedding, a welcoming firepit with s'mores in the evenings, and the availability of bikes for rent, encouraging guests to explore the nearby beach. The saltwater pool, lush garden, and outdoor play area provide ample opportunities for relaxation and recreation. The hotel also offers thoughtful amenities such as complimentary breakfast, coffee, and bottled water throughout the day, as well as round-the-clock food options. Additional perks include a lounge with a fireplace, outdoor yoga, bocce, free parking, and complimentary in-room WiFi.

3. Room Quality

The rooms at Journey East Hampton are described as clean, spacious, and charming, with a tasteful design featuring modern furnishings, plush bedding, and stylish decor. They reflect a classic Hamptons aesthetic, incorporating navy-and-neutrals color schemes and organic materials. Each room is equipped with air conditioning, a private bathroom, free WiFi, a refrigerator, a flat-screen TV, a wardrobe, and quality toiletries. While the smallest room is ample for a king bed, guests traveling with families are advised to consider upgrading to the larger suites or cottages for extra space and comfort. Some rooms are even available with two bedrooms.

4. Dining Experience

Journey East Hampton offers a delightful complimentary continental breakfast, which typically includes fresh pastries, granola, seasonal fresh fruit, La Colombe coffee, and assorted teas. Guests have particularly enjoyed the muffins offered during breakfast. The hotel also stands out for its "round-the-clock food options" and continuous provision of complimentary coffee, tea, and bottled water in the lobby. While there isn't a full-service restaurant on-site, a coffee shop/cafe is available.

5. Service & Staff

The service and staff at Journey East Hampton are consistently highlighted as exceptional. Guests frequently praise the team for being incredibly helpful, welcoming, kind, gentle, smiling, calm, and accommodating. Many reviewers note that the staff goes "an extra mile" to ensure a comfortable and special stay. The property is highly rated for its excellent service.

6. Location & Accessibility

Ideally situated in East Hampton, the hotel is perfectly located between the villages of East Hampton and Amagansett. This prime position offers easy access to the Hamptons' premier shopping scene, high-end boutiques, and diverse culinary delights, ranging from farm-to-table bistros to upscale seafood restaurants. It's also conveniently close to beautiful beaches, including Indian Wells Beach, which is just 1.1 to 1.2 miles away. While a car is recommended for exploring the wider area, the hotel provides free on-site private parking. For those using public transport, the East Hampton train station is a short five-minute taxi ride away, and the Hampton Jitney offers bus service to and from New York City.

7. Value & Pricing

While some guests have noted the pricing to be "definitely pricey though for a motel style hotel", Journey East Hampton generally offers good value for a Hamptons property. With an average price of around $546 per room, it presents a remarkable value compared to the city's average room price of $594. The hotel holds an 8.0 rating for value for money. It's worth noting that prices can start from approximately $184.5 for a one-night stay, excluding taxes and fees. A resort fee, typically 10% of the room rate, is applied and covers amenities such as beach towels, housekeeping, in-room bottled water, in-room safe, and pool access.

8. Common Complaints

Recurring criticisms are relatively few but include suggestions for more variety in breakfast options, specifically more choices of muffins, croissants, and bagels. Some guests have commented on the pricing being high for what they perceived as a "motel style hotel". Additionally, the property does not have elevators, which could be a consideration for some guests. For families, some rooms might feel "tiny," and an upgrade to the cottages is recommended for more space.

Sources

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9. journeyeasthampton.com
10. hamptonjitney.com
11. hotels.com