EN Hotel

EN Hotel Zakopane: A Michelin Two-Key Retreat Amidst the Tatra Mountains

EN Hotel in Zakopane, Poland, a distinguished Michelin Two-Key property, consistently garners high praise for its exceptional blend of luxurious comfort, stunning natural surroundings, and impeccable service. Guests frequently describe it as a tranquil and stylish haven, ideal for those seeking a sophisticated mountain escape.

1. Overall Rating & Sentiment

The overwhelming sentiment for EN Hotel is profoundly positive, with guests frequently expressing that they "liked absolutely everything" about their stay. It's often lauded as an "excellent," "incredible," and "stylish" boutique hotel offering a "real boutique and exceptional experience". The general consensus points to a memorable and highly recommended stay, perfect for a peaceful retreat in the mountains.

2. Key Highlights

Guests consistently highlight several standout features:

• Service & Hospitality: The staff are frequently described as "exceptionally kind," "accommodating," "welcoming," "attentive," and "fabulously helpful". The personalized service, including complimentary pick-up by the hotel's driver from Zakopane due to Tatra National Park regulations, is particularly appreciated.
• Location: Nestled within the Tatra National Park, the hotel boasts a "stunning location with unforgettable views". It offers "excellent location" for hiking and mountain walking, with close proximity to trails and the Kasprowy Wierch Cable Car (a 4-minute walk). This secluded setting provides a quiet and peaceful atmosphere.
• Design & Ambiance: The hotel's interior is celebrated for its "incredible and very stylish" design, blending "rugged alpine minimalism and a profusion of modern comforts". Guests note a "Scandinavian and natural look" with "great attention to detail". Occupying a repurposed historical structure, it offers a distinct and authentic ambiance.
• Amenities: Key amenities include a well-regarded sauna often highlighted for its "fantastic view," a sun terrace, a beautiful garden, and a fitness center. Additional services like yoga classes, ski-to-door access, and a spa offering massages and body scrubs contribute to a relaxing stay.

3. Room Quality

EN Hotel features 15 "memorably stylish and quietly luxe rooms". Guests describe the accommodations as comfortable, stylish, and functional, many offering captivating mountain views. Rooms are equipped with modern amenities such as air conditioning, free WiFi, private bathrooms, work desks, mini-fridges, and tea/coffee making facilities. The beds are often singled out for their exceptional comfort, with one guest calling it "the best bed I've ever layed in!". Soundproofed windows further enhance the tranquil experience.

4. Dining Experience

The dining experience at EN Hotel is consistently praised as "gourmet quality," "delicious," and "outstanding". The hotel's family-friendly restaurant, featuring two onsite options including Stara Papiernia, serves Polish and European cuisine with a "contemporary flair". A strong emphasis is placed on "hyper-local" and "highest-quality products from places up to 100 kilometres" from the hotel, reflecting a commitment to fresh, regional ingredients.

Breakfast is typically a buffet, noted for its "delicious organic and local products". The culinary team also caters to various dietary needs, offering vegetarian, vegan, gluten-free, and dairy-free options. Dinner, high tea, and cocktails are also available. Guests appreciate the passion of the chefs, with some noting that the chef personally presents and explains the dishes, adding a special touch to the experience.

5. Service & Staff

The staff and service at EN Hotel are a major highlight and frequently receive glowing reviews. Guests consistently describe the team as "exceptionally kind," "accommodating," "welcoming," "attentive," and "fabulous". The staff's genuine passion for their work and dedication to making guests feel welcome and cared for is evident. Personalized touches, such as greeting guests with hot drinks and local snacks upon arrival, are often mentioned. The complimentary pick-up service, crucial due to the hotel's location within the national park, exemplifies their commitment to guest convenience.

6. Location & Accessibility

Strategically located within the Tatra National Park, EN Hotel offers unparalleled access to mountain trails and is just a short walk (250 meters or 4-5 minutes) from the Kasprowy Wierch Cable Car. This makes it an "ideal" base for hiking, skiing, and cycling. The setting provides remarkable "seclusion" and quiet, allowing guests to immerse themselves in nature.

However, its location also means it's "not so convenient" for guests primarily looking to spend time in Zakopane's town center, which is about 15 minutes away by car from Krupowki Street. Tatra National Park regulations prohibit guest parking directly at the hotel and also restrict disturbing animals after dusk, necessitating guests to leave their cars in Zakopane and be transported by the hotel's driver. The immediate vicinity around the hotel is very quiet at night, with most establishments closing around 7 PM.

7. Value & Pricing

While offering a luxury experience as a Michelin Two-Keys property, guests have described the cost as "extremely reasonable" for the high level of service and quality provided. Reported average prices start from approximately US$181, suggesting that the hotel provides significant value for a boutique experience in such a prime location.

8. Common Complaints

Despite the overwhelmingly positive feedback, a few minor criticisms have been noted:

• Accessibility to Zakopane Town: For those who wish to frequently visit the main town of Zakopane for shops and restaurants, the hotel's secluded location can be a slight inconvenience.
• Service Inconsistencies (Minor): While overall staff performance is lauded, some reviews mention isolated instances of "pricing discrepancies, rude behavior from certain staff members, and slow service at the restaurant". However, these appear to be exceptions rather than the norm.
• Lack of Elevators: Due to the hotel's historical structure and its location within a no-development zone in the national park, there are no elevators, which might be a consideration for some guests.

Sources

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13. enhotel.pl
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