Andaz Savannah

Andaz Savannah, a Concept by Hyatt, consistently receives high praise for its prime location in Savannah's historic district, excellent service, and comfortable, modern accommodations. While it is a hotel selected by the MICHELIN Guide, it is important to note that it has not been awarded a specific "Michelin Key" as of the 2025 announcements, which recognize a select tier of "outstanding stays" within the broader Michelin Guide hotel selection.

Here's a comprehensive review based on guest experiences:

1. Overall Rating & Sentiment

The general consensus for Andaz Savannah is overwhelmingly positive, with guests frequently describing their stays as wonderful, exceptional, and comfortable. It is often considered a high 4-star property that borders on low 5-star quality. Reviewers consistently highlight the hotel's cleanliness, prime location, and outstanding staff as key factors contributing to their enjoyable experiences.

2. Key Highlights

• Location: Situated on Ellis Square in the heart of downtown Savannah's Historic District, the hotel boasts an "excellent" and "fantastic" location, placing guests within easy walking distance of major attractions like River Street, City Market, and Forsyth Park.
• Service: The staff frequently receives accolades for being "exceptional," "attentive," "helpful," "friendly," and "enthusiastic". Many guests mention specific staff members by name for their outstanding hospitality.
• Design & Amenities: Guests appreciate the contemporary, slick design of the hotel, a refreshing change from traditional historic inns. Amenities often praised include the outdoor rooftop pool with a fire pit, a 24-hour fitness center, and the complimentary non-alcoholic minibar items and snacks in the rooms. Some guests also enjoy the complimentary daily beer and wine tasting and evening appetizers offered.
• Cleanliness: The hotel is consistently noted for its cleanliness.

3. Room Quality

Rooms at Andaz Savannah are described as clean, comfortable, and well-appointed. They feature chic contemporary furnishings, luxurious beds with Egyptian cotton sheets, and often include flat-screen TVs with iPod connections. Some rooms offer balconies with city views, and suites may include a seating area with an overstuffed sofa and a deep soaking tub. Complimentary soft drinks and snacks in the minibar are a well-liked perk. While generally spacious, some loft rooms have been noted as feeling more like extended-stay properties and lacking a dedicated desk. Bathrooms are modern with walk-in showers, though some guests have noted small sinks, low water pressure in the shower, and a lack of convenient towel bars.

4. Dining Experience

The hotel's on-site restaurant, 22 Square, is a "trend-setting eatery" focusing on modern Southern-inspired cuisine made with locally sourced and sustainable ingredients. It serves breakfast, brunch, lunch, dinner, and late-night bites. Breakfast is generally well-regarded, with some finding the buffet satisfactory and others praising specific menu items. However, one reviewer found some breakfast dishes, such as the Southern Fried French Toast and the Gourmond, to be bland or to miss the mark despite adventurous concepts. The 22 Square Bar is noted for its impressive selection of handcrafted cocktails. Complimentary appetizers are offered daily in the lounge.

5. Service & Staff

Guest feedback on service and staff is overwhelmingly positive. The staff is consistently described as "amazing," "exceptional," "attentive," and "extremely helpful". Many guests highlight personalized interactions and efficient service at check-in. The hotel's "Andaz Hosts" concept aims to provide flexible check-in and concierge services, and guests appreciate their enthusiasm and hospitality. While generally excellent, one review mentioned that the pronounced friendliness occasionally veered towards overkill, and valet service could be slow.

6. Location & Accessibility

Andaz Savannah boasts an "excellent" and "fantastic" location on Ellis Square, making it highly walkable to Savannah's main attractions. It's just a short walk to River Street, City Market, and other historic sites. The hotel is described as being "in the action" of downtown Savannah. Valet parking is available, but it can be costly, and self-parking options are available in nearby garages.

7. Value & Pricing

Andaz Savannah is a Hyatt Category 4 property, meaning it can be booked with 15,000 World of Hyatt points per night or a Category 1-4 free night certificate. Cash rates for a basic room can range from approximately $200 to $500 per night, depending on the season. While averaging around $280 per room, it is considered to offer "exceptional value for an unforgettable stay" compared to the city's average hotel price of $180, especially given its upscale amenities and service. Benefits for Hyatt Globalist members, such as complimentary breakfast and waived parking fees on award stays, significantly enhance the value proposition. A resort/destination fee of $33 is typically charged but can be waived on award stays, and it includes various perks like complimentary snacks, non-alcoholic beverages, daily appetizers, and beer/wine tastings.

8. Common Complaints

While largely positive, some recurring criticisms include:

• Noise: Rooms overlooking Ellis Square can experience significant noise from nearby clubs and bars, especially on weekends.
• Bathroom Design: Minor issues such as small sinks, low water pressure in the shower, and inconveniently placed or absent towel bars have been noted.
• Dining Consistency: While generally good, some specific breakfast dishes have received mixed reviews for flavor and execution.
• Lack of "Andaz" Character (Subjective): One reviewer felt that while it's a nice hotel with good service and location, it "lacks character and identity" and doesn't fully embody the typical "Andaz" feel, suggesting it might have been converted from another hotel brand.
• Gym Size: The 24-hour gym is described by some as "small" and lacking natural light, although the equipment is decent.
• Absence of Turndown Service: Some guests expecting a luxury experience noted the lack of turndown service.

Sources

1. wanderlustmagazine.com
2. cbsnews.com
3. youtube.com
4. michelin.com
5. michelinmedia.com
6. michelin.com
7. upgradedpoints.com
8. frequentmiler.com
9. hyatt.com
10. onemileatatime.com
11. booking.com
12. travelmaker.id
13. wikipedia.org
14. awardtravel.co