Andaz Scottsdale Resort & Bungalows

Andaz Scottsdale Resort & Bungalows: A Comprehensive Review of a Michelin Key Selected Property

Andaz Scottsdale Resort & Bungalows, a Michelin Key Selected property, offers guests a luxurious desert oasis experience, blending mid-century modern design with a serene Southwestern ambiance. Spanning 23 secluded acres with stunning views of Camelback Mountain, the resort is generally praised for its stylish accommodations, excellent dining, and top-notch amenities.

1. Overall Rating & Sentiment

The overall sentiment for Andaz Scottsdale Resort & Bungalows is overwhelmingly positive. Guests frequently describe their stays as great, restorative, and tranquil, with many expressing a desire to return. It's seen as an ideal retreat for couples and families alike, offering an upscale yet relaxed charm.

2. Key Highlights

Guests consistently love the resort's:

• Design & Ambiance: The stylish mid-century modern aesthetic, blended with subtle Southwestern touches, creates a unique and appealing atmosphere. The property's 23 acres are beautifully maintained with lush vegetation, fire pits, and seating areas, offering a peaceful, urban oasis feel.
• Pools: The resort features three outdoor swimming pools, including a lively main Turquoise Pool, a quieter adults-only Palo Verde Spa pool, and a private Retreat pool for specific suite guests. The main pool is notably heated and comfortable even in cooler temperatures. Poolside service is also available.
• Amenities: Highlights include a full-service spa (Palo Verde Spa), a well-equipped gym (featuring Tonal and Peloton equipment in some suites), and various recreational activities like croquet, cornhole, and resort bicycles. Complimentary offerings such as welcome beverages, s'mores kits, and morning coffee service are also appreciated.
• Views: Many areas of the resort and select rooms offer beautiful views of the iconic Camelback Mountain.

3. Room Quality

Andaz Scottsdale features 185 spacious bungalow-style rooms and suites, many offering private entrances and patios or courtyards, which contribute to a sense of privacy.

• Comfort & Design: Rooms are generally described as comfortable, clean, and spacious, often exceeding their listed size. The design incorporates sleek modern lines with warm colors and folk-art accents inspired by the desert landscape and Zuni tribe. Beds are mostly found to be comfortable with soft duvets, though some guests have noted them to be too stiff.
• Bathrooms: Bathrooms are frequently highlighted as large, often featuring dual showerheads and ample space. Some unique features include outdoor areas off the bathroom in XL rooms for added tranquility.
• In-room Amenities: Rooms are well-equipped with amenities like 65-inch Wi-Fi-enabled TVs, mini-bars (with some complimentary snacks and non-alcoholic beverages), Keurig coffee machines, and quality spa products. Bedside USB ports are a welcomed addition.
• Potential Issues: Some guests have reported rooms feeling a bit dark, lacking sufficient lighting, or having limited privacy with open window shades due to the single-story layout. Occasional feedback also mentions worn furniture, minor mechanical noises, or issues with thin walls in certain units.

4. Dining Experience

The resort's main restaurant, Weft & Warp Art Bar + Kitchen, receives high praise.

• Weft & Warp Art Bar + Kitchen: This restaurant offers a Mediterranean-influenced, full-flavored menu with an open kitchen and picturesque views of Camelback Mountain, especially from its expansive patio dining area. Dinner options are considered very good, with specific dishes like the burger being rated among the best.
• Breakfast: Breakfast at Weft & Warp is consistently described as "absolutely amazing" and "superb," with a good variety of high-quality, locally inspired options. Brunch hours extend late into the afternoon, allowing for a relaxed start to the day.
• Turquoise Pool Bar: A more casual option, the poolside bar offers a menu of wraps, salads, and tacos, along with a range of drinks.
• Room Service: In-room dining is also available, featuring local favorites.

5. Service & Staff

Service at Andaz Scottsdale is generally very good, with staff often described as friendly, responsive, and eager to help.

• Responsiveness: Requests for service, whether via text or phone, are typically fulfilled within minutes, and housekeeping is thorough and unobtrusive.
• Hospitality: Guests often feel genuinely welcomed by the hotel staff. Turndown service with chocolates and bottled water is a nice touch.
• Areas for Improvement: Some guests have noted inconsistencies in service, such as not being offered a welcome beverage or room upgrade at check-in despite elite status. Occasional lapses like unrecharged water or slow breakfast service have also been mentioned.

6. Location & Accessibility

Andaz Scottsdale boasts an excellent location, offering a secluded feel despite being just off North Scottsdale Road, a busy street with numerous shopping centers.

• Proximity to Attractions: It's conveniently located a short 6-8 minute drive from popular attractions like Camelback Mountain and Old Town Scottsdale. World-class shopping at Scottsdale Fashion Square and Kierland Commons is also nearby.
• Accessibility: The resort is approximately 20 minutes from Phoenix Sky Harbor Airport (PHX). While the property feels remote, it offers easy access to the broader Scottsdale area, including hiking trails, golf courses, and various outdoor activities. A house car drop-off service within a three-mile radius is also available.

7. Value & Pricing

Andaz Scottsdale is a Hyatt Category 6 property, with award prices ranging from 21,000 to 29,000 points per night, depending on peak and off-peak seasons.

• Cash Rates: Cash rates can vary significantly, starting from around $150 during summer low season to upwards of $650-$872 per night or even $1,100 after taxes and fees during peak times.
• Value Proposition: Booking with points can offer excellent value, often yielding 2-3 cents per point, which is considered well above average for Hyatt points. The resort fee and parking are typically waived for Globalist members on award stays, further enhancing value.
• Additional Costs: A resort/destination fee, which includes various amenities, is typically around $45 per night (though waived on award stays). Valet parking is $35/night and self-parking is $23/night.

8. Common Complaints

While generally highly rated, some recurring criticisms include:

• Room Lighting & Privacy: Some guests found rooms to be a bit dark and wished for additional lighting. The single-story bungalow layout can also lead to a lack of privacy if window shades are open, especially in rooms near the main areas.
• Thermostat Issues: An occasionally reported frustration is an unintuitive thermostat system that can be difficult to operate.
• Minor Maintenance & Pests: Isolated reports of scuffed walls, missing tile chunks in baths, worn furniture, or pest issues (though not universally experienced) have been mentioned.
• Check-in Experience: A few guests have reported inconsistent check-in experiences, such as not receiving a welcome amenity or an upgrade despite elite status.
• Soundproofing: Some reviews mention being able to hear neighbors through the walls in certain rooms.

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