The Drayton Hotel

The Drayton Hotel, a Michelin Key Selected property in Savannah, United States, consistently receives high praise for its blend of historic charm and modern luxury, offering guests an exceptional experience in the heart of the city.

1. Overall Rating & Sentiment

The Drayton Hotel enjoys an overwhelmingly positive reputation, with an impressive overall rating of 9.1 on Agoda, 8.8 out of 10 on Expedia, 9.4 out of 10 on Travelocity, and 9 out of 10 on Trip.com. Guests frequently describe their stays as "exceptional," "fantastic," and "a memorable treat," highlighting the hotel's commitment to a truly memorable experience. Its selection by the Michelin Guide further underscores its individual character and personality, blending historically informed interiors with unmistakably contemporary design.

2. Key Highlights

Guests consistently love the hotel's friendly and attentive staff, its prime location, and its beautiful, contemporary classic design within a restored 19th-century building. The rooftop bar, Pendant Terrace and Bar, is a significant draw, offering panoramic views of City Hall, the Savannah River, and the city skyline, perfect for evening drinks and sunsets. The hotel also stands out for its multiple on-site dining options and bars, and convenient amenities like free in-room WiFi.

3. Room Quality

The Drayton Hotel features 50 thoughtfully designed rooms and suites that blend old-world charm with modern comforts. Guests have praised the rooms for being clean, comfortable, and elegantly appointed. Rooms are equipped with air conditioning, plush linens, comfortable beds and pillows, and blackout curtains for restful nights. The design includes hardwood floors, modern facilities, and high-end bath products such as Molton Brown. Additional amenities often include a hair dryer, toiletries, mini-bar, satellite/cable TV, in-house movies, Nespresso machines, and water bottles. While generally comfortable, some guests have noted that certain rooms can feel small or stuffy.

4. Dining Experience

The hotel boasts several distinct dining and drinking venues. St. Neo's Brasserie on the ground floor offers a sophisticated dining experience, serving seafood and Southern fare with a French inspiration, and is open for daily breakfast, brunch, and dinner. Breakfast, which has been described as "tasty" (with grits being a recommendation), often includes vegan and gluten-free options. The Pendant Terrace and Bar is a popular rooftop spot for afternoon drinks, casual dining, and enjoying sunsets with unmatched panoramic views. For casual options, the Drayton Coffee Bar provides daily-made pastries, coffee, wine, cocktails, and seasonal frozen drinks. Hidden beneath St. Neo's Brasserie is The Vinyl Room, an intimate cocktail lounge known for classic cocktails, an extensive whiskey collection, and small plates.

5. Service & Staff

The service at The Drayton Hotel is frequently highlighted as exceptional, with staff performance earning a remarkable rating of 9.4 on Agoda. Guests consistently commend the team for being friendly, helpful, accommodating, knowledgeable, and attentive, often going "above and beyond" to ensure a pleasant stay. Many reviews mention personalized touches, such as welcome amenities or assistance with transportation, reservations, and tour recommendations.

6. Location & Accessibility

The Drayton Hotel boasts a prime location in the heart of Savannah's Historic District, making it an ideal base for exploring the city. It is within walking distance of popular attractions such as River Street, City Market, Reynolds Square, Johnson Square, and the Telfair Museums. Savannah City Hall and the Savannah Riverfront are less than a mile away, and Forsyth Park is also easily accessible. Savannah/Hilton Head International Airport is approximately 8.1 to 13 miles away.

7. Value & Pricing

The Drayton Hotel is often positioned as offering a high level of luxury at a "surprisingly affordable rate" compared to the average hotel price in Savannah, which is around $180. While average nightly rates have recently been around $316, prices can vary, with some guests finding rates as low as $146 to $183. The cheapest deals are generally found in May and February, and staying on a Sunday or Tuesday might offer better rates, with Wednesdays typically being the most expensive. Guests should be aware of a daily mandatory destination charge that includes premium internet access and a daily food and beverage credit.

8. Common Complaints

Despite the overwhelmingly positive feedback, some guests have reported recurring issues. Noise can be a concern, particularly from street traffic (trucks on the main road) or from other guests due to what some perceive as thin walls or flooring. Some rooms have been described as small or having poor air circulation, leading to a "stuffy" feeling. Another common point of criticism is the lack of on-site parking and the high cost of valet parking (around $82), which some guests found to be a surprise or inconvenient, especially during inclement weather. There have also been isolated instances where maintenance requests (e.g., for fixing drains or lights) were not addressed promptly by staff, despite initial assurances.

Sources

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