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Andaz Miami Beach

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Andaz Miami Beach - Selected hotel in Miami, United States

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Hotel Details

Location

4041 Collins Ave, Miami Beach, FL 33140, United States

United States, North America

Brand

Andaz

Hotel Group

Hyatt

Location

Andaz Miami Beach · Miami, United States

Expert Review: Andaz Miami Beach

Andaz Miami Beach, a newly opened Michelin Key Selected property, has quickly established itself as a vibrant and luxurious destination in Miami's Mid Beach neighborhood. Replacing The Confidante Miami Beach, the hotel officially began welcoming guests in May 2025, following an extensive $60 million renovation. It's lauded for its thoughtful redesign, impressive service, and a strong culinary program.

1. Overall Rating & Sentiment

The general consensus for Andaz Miami Beach is overwhelmingly positive. Guests have expressed immense satisfaction with their stays, with many indicating a strong desire to return. The hotel is praised as a "thoughtful reimagining of a Miami classic," balancing a laid-back atmosphere with undeniable luxury.

2. Key Highlights

Guests consistently highlight several standout features of the Andaz Miami Beach. The hotel's design, which embraces a mid-century aesthetic with an Art Deco twist, is frequently praised. The ocean-view lobby and personalized check-in experience, where guests are welcomed with a cocktail, set a luxurious tone from arrival. The property boasts a private beach with lounge chairs, umbrellas, and daybeds, as well as two heated outdoor pools, providing ample relaxation options. The dining program, overseen by the renowned José Andrés Group, is also a significant draw. Unique amenities like complimentary bicycles and the hotel being pet-friendly further enhance the guest experience.

3. Room Quality

The 287 guest rooms, including 64 suites, are described as spacious, modern, and exceptionally comfortable. The design reflects the ocean's dynamic rhythm, featuring "undulating curves" and a color palette of aqua, mint, turquoise, and sage, paying homage to Miami's Art Deco heritage. In-room amenities underscore the hotel's luxury, with custom-made 400-thread-count Sferra linens, rain showers, and Frette bathrobes. Many suites also offer connecting room options, making them suitable for families or larger groups.

4. Dining Experience

Dining at Andaz Miami Beach is a significant highlight, with all food and beverage operations managed by the acclaimed José Andrés Group. Aguasal, the Mediterranean-inspired main restaurant, serves breakfast, lunch, and dinner, transporting guests with its flavors. Bar Centro offers an all-day menu of Spanish tapas-inspired plates. The highly anticipated The Bazaar by José Andrés (also known as Bazaar Meat by José Andrés), promising a "wild celebration of the carnivorous" and a theatrical dining experience, is slated to open in 2026. While food quality is consistently described as "superb" and "absolutely stellar," it is noted to be "pricey."

5. Service & Staff

The service at Andaz Miami Beach is frequently lauded as "impressive" and "top-notch." Guests have reported very friendly staff across the property, from the front desk to the pool area, with a notable eagerness to ensure an excellent experience. The personalized welcome with a cocktail upon arrival is a signature Andaz touch that guests appreciate. However, some guests have reported issues with slow food service, with wait times sometimes reaching an hour from order to food delivery.

6. Location & Accessibility

The hotel is situated on iconic Collins Avenue in Miami's trendy Mid Beach neighborhood, offering a prime beachfront location. This location is praised for striking a balance between laid-back luxury and convenient access to Miami's attractions, being north of South Beach proper, yet not too far removed from its energy. The hotel provides private beach access and offers free bicycles, making it easy for guests to explore the surrounding area.

7. Value & Pricing

Andaz Miami Beach is a Category 6 property within the World of Hyatt program. Standard rooms can be redeemed for 21,000 points per night during off-peak times, while suites start at 36,000 points. Given that paid rates for rooms are generally upwards of $800 per night, using points is considered a solid and valuable redemption option.

8. Common Complaints

While overall sentiment is positive, a few recurring issues have been noted by guests. The most significant complaints revolve around the dining experience, specifically the slow service, with some guests experiencing wait times of up to an hour for their food. Additionally, there have been criticisms regarding a 21% service fee added to dining bills and instances where staff reportedly argued with guests, particularly World of Hyatt Globalists, about whether this fee was included in their complimentary breakfast. Another minor point of contention for some is the absence of an included mini-bar, a feature often associated with the Andaz brand. It's also worth noting that some facilities, such as the full Ondara Spa and The Bazaar by José Andrés restaurant, were still "soon-to-open" or coming in 2026 at the time of initial reviews.

Sources

  1. onemileatatime.com
  2. upgradedpoints.com
  3. thebulkheadseat.com
  4. travelweekly.com
  5. thepointsguy.com
  6. travel-on-points.com
  7. michelin.com
  8. booking.com
  9. travelandleisure.com
  10. youtube.com
  11. hyatt.com
  12. reddit.com
  13. travelandleisure.com

Google Reviews

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4.2

3,396 reviews

Recent Guest Reviews

Shanna Burcham

2 weeks ago

My stay at **Andaz Miami Beach** was nothing short of exceptional — a true 5-star property delivering a 5-star experience from start to finish. I arrived looking for refuge from a snowstorm, and the property manager could not have been more gracious. He kindly upgraded my room, which was such a thoughtful gesture, and even sent a personal note along with a delicious treat waiting for me. That lev...

Response from the owner

Hello Shanna,<br><br>We’re delighted that Andaz Miami Beach became a true refuge during the snowstorms in the north and that our team—especially our property manager—helped make your arrival feel so w...

Daniel Dolan

a week ago

We stayed here for four nights and wish we stayed elsewhere. Pros - Convenient beach access - Rooms were stylish and we had good experiences with housekeeping Cons - Service was sub par for a five star hotel. The front desk and breakfast at the hotel at aguasal in particular. Upon checkin the front desk was ill informed of the pool/beach closure for the event and told us the beach was open to th...

Response from the owner

Hello Daniel,<br><br>Thank you for taking the time to share such detailed feedback. While we’re glad to know you enjoyed our beach access, room design, and housekeeping team, we’re truly sorry that th...

Howard Berger

a week ago

Old school service. Great pool. Breakfast really good, especially for Globalist status. Short ride share to the restaurants in south beach. Elevator system has a short learning curve but very functional. Only beef is a total of 3 shallow drawers and a tiny closet as storage in rooms. If you come for a couple of nights it would work. Its still a fantastic property but living out of a suitcase could...

Response from the owner

Hello Howard,<br><br>We appreciate your helpful feedback, praise, and high score! We're glad you enjoyed our breakfast at Aguasal and our pool and service, and we love that you felt close to all the a...

Byunghak Kang

Local Guide2 weeks ago

We unfortunately had a very disappointing experience with the front desk communication during our stay earlier this year. At check-in, I was informed that as a Globalist member we would be receiving a suite upgrade the following day. The associate even specified the room type — a partial ocean view suite — and asked me to check back the next morning regarding timing for the move. The following mo...

Response from the owner

Hello Byunghak,<br><br>Thank you for sharing your candid feedback with us. We value the loyalty of our Globalist members and regret that your experience left you feeling otherwise. Clearly, miscommuni...

francesandfrancis

Local Guide2 months ago

We spent Christmas at this hotel, and it was truly a fantastic experience from start to finish. The staff were incredibly welcoming and provided genuine, thoughtful service tailored to our needs. We were greeted with welcome drinks on arrival, and to our surprise, there was a welcome set of chocolates waiting in our room, which was a lovely personal touch. The concierge team also stood out and th...

Response from the owner

Hello francesandfrancis,<br><br>Thank you for choosing to spend Christmas with us and for sharing such a wonderful review. We’re delighted to hear that our team made your stay memorable with warm, per...

Ludovic Desjardins

2 weeks ago

This is the first and last time I will go to this hotel. I arrived there with my family and another family. When we arrived, it took over an hour to receive the crib for my little girl. After that, during the first day, the smoke detector went off, which was very inconvenient. Then, during the same night, the detector went off again, waking my 11-month-old baby. On the second night, the smoke dete...

Response from the owner

Hello Ludovic,<br><br>Thank you for taking the time to share your experience. We are truly sorry that your stay fell so far below expectations, especially during what should have been a relaxing visit...

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