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The Crawford Hotel

One Michelin Key

The Crawford Hotel - One Michelin Key hotel in Denver, United States

Hotel Details

Location

1701 Wynkoop St, Denver, CO 80202

United States, North America

Location

The Crawford Hotel · Denver, United States

Key Highlights

  • Exceptional Location: Its prime spot within Union Station provides unparalleled access to transit, dining, shopping, and downtown attractions.
  • Outstanding Service: The staff receives widespread acclaim for being incredibly helpful, welcoming, attentive, and going "above and beyond" to ensure a comfortable stay.
  • The Crawford Hotel boasts an "unbeatable" and "perfect" location within Denver's Union Station in the Lower Downtown (LoDo) neighborhood.
  • Exceptional Location: Its prime spot within Union Station provides unparalleled access to transit, dining, shopping, and downtown attractions.
  • Outstanding Service: The staff receives widespread acclaim for being incredibly helpful, welcoming, attentive, and going "above and beyond" to ensure a comfortable stay.

Expert Review: The Crawford Hotel

The Crawford Hotel, Denver: A Comprehensive Review (Michelin Key One-Key Property)

The Crawford Hotel, nestled within Denver's historic Union Station, stands out as a luxurious and highly-rated boutique hotel, earning a prestigious Michelin Guide One Key recognition. Guests consistently praise its unique integration into a vibrant transportation hub, exceptional service, and elegantly designed rooms. It offers a captivating blend of old-world charm and modern amenities, making it a destination in itself.

1. Overall Rating & Sentiment

The general consensus for The Crawford Hotel is overwhelmingly positive, with guests frequently describing it as "superb" and a "unique gem." Review scores are consistently high across various platforms, with an average of 9.3 out of 10 and specific ratings of 9.9 for location, 9.8 for staff, and 9.7 for comfort. Travelers frequently express a desire to return, highlighting its memorable experience and top-tier luxury.

2. Key Highlights

Guests consistently laud The Crawford Hotel for several standout features:

  • Exceptional Location: Its prime spot within Union Station provides unparalleled access to transit, dining, shopping, and downtown attractions.
  • Unique Design & Ambiance: The hotel seamlessly blends the Beaux-Arts architecture of Union Station with luxurious, individually themed rooms that pay homage to the golden age of train travel, incorporating Victorian elegance, Art Deco swankiness, and contemporary loft living. The Great Hall, serving as the hotel's lobby, is a lively and stunning space.
  • Outstanding Service: The staff receives widespread acclaim for being incredibly helpful, welcoming, attentive, and going "above and beyond" to ensure a comfortable stay.
  • Abundant Amenities: Guests appreciate inclusions like free WiFi, a fitness center, and complimentary perks such as craft beer from the Terminal Bar, coffee from Pigtrain Coffee Co., and a daily scoop of ice cream from Milkbox Ice Creamery. Access to the well-equipped Oxford Club Fitness Center and spa services are also notable benefits.

3. Room Quality

The 112 guestrooms and suites at The Crawford Hotel are described as impressively luxurious, comfortable, and distinctively decorated. Each room is individually themed, reflecting different eras of Union Station's history, with custom-made furniture, rich jewel tones, locally sourced art, and unique floral ceiling coverings.

  • Comfort: Rooms feature Egyptian cotton sheets, pillowtop mattresses, and blackout drapes, ensuring a divine slumber. Guests frequently highlight the comfortable beds and pillows.
  • Design: Room types include Pullman-inspired rooms that replicate sleeper carriages with Art Deco furnishings and rail-themed artwork, and loft-style rooms that embrace the building's historic elements like sloped ceilings and exposed brick. Modern amenities such as iPads, Nespresso machines, Bluetooth speakers, and fast Wi-Fi are standard. Bathrooms are often spacious and modern, with some featuring large marble designs, double vanities, and soaking tubs.

4. Dining Experience

While the hotel itself technically doesn't have its own restaurants, being located within Union Station provides guests with access to an impressive array of over a dozen locally owned restaurants, bars, and coffee shops.

  • Variety: Options range from high-end to fast food, catering to diverse tastes and budgets. Notable mentions include Stoic & Genuine (seafood), Ultreia (Spanish and Portuguese cuisine), Mercantile Dining & Provision (New American), and Snooze, an A.M. Eatery, a popular breakfast spot where Crawford guests receive priority seating.
  • Breakfast: While some sources indicate breakfast is not available at the hotel itself, a "full breakfast (surcharge)" is listed as an amenity, and breakfast options include champagne, local specialties, warm dishes, and fresh pastries. Guests can also enjoy complimentary coffee from Pigtrain Coffee Co. Room service is also available from several station restaurants.

5. Service & Staff

The service at The Crawford Hotel consistently receives glowing reviews. Staff members are frequently described as helpful, exceptional, welcoming, and attentive to guest needs. Guests commend the staff for their professionalism, responsiveness to issues, and for making their stay comfortable and memorable. There are specific mentions of reception staff being very helpful and providing excellent customer service.

6. Location & Accessibility

The Crawford Hotel boasts an "unbeatable" and "perfect" location within Denver's Union Station in the Lower Downtown (LoDo) neighborhood.

  • Neighborhood & Attractions: Guests are steps away from numerous attractions, including the 16th Street Mall, Coors Field, Larimer Square, the River North Art District (RiNo), the Museum of Contemporary Art Denver, and the Denver Performing Arts Complex. The area is highly walkable and brimming with restaurants, bars, and shops.
  • Transport: The hotel's location within Union Station provides direct access to the University of Colorado Commuter Rail for easy transportation to Denver International Airport (DEN). Amtrak services are also a bonus for guests. The hotel offers courtesy transportation within a two-mile radius.

7. Value & Pricing

While The Crawford Hotel is considered a luxury property, guests generally find it to be worth the cost, praising the high standard and inclusions. Typical room prices can range from approximately $248 to $1056, with an average between $401 and $450, reflecting its exquisite design, amenities, and prime location. While cash rates can be on the pricier side, the value is enhanced by the unique experience and numerous complimentary amenities.

8. Common Complaints

While overall complaints are minimal, a few recurring issues or criticisms have been noted:

  • Parking Costs: Valet parking is the only option and is considered quite steep, with a significant nightly charge.
  • Busy Lobby Area: As the hotel's "lobby" is the Great Hall of Union Station, it can be a very busy and public space, particularly during events, which some guests might find lacking a quieter, exclusive hotel common area.
  • Destination Fee: A nightly destination fee applies, though guests often feel the amenities covered by this fee provide good value.
  • Housekeeping and Room Service Issues: A few isolated mentions of minor issues with housekeeping and room service have appeared, though staff are noted to be prompt and attentive in resolving them.The search results provide comprehensive details for all the requested sections, allowing me to generate a detailed review. I have covered the overall rating and sentiment, key highlights (service, location, design, amenities), room quality (comfort, design), dining experience, service and staff feedback, location and accessibility, value and pricing, and common complaints. I have also ensured to incorporate the Michelin Key One-Key designation where appropriate. No further searches are needed.
{
  "1. Overall Rating & Sentiment": "The Crawford Hotel receives overwhelmingly positive feedback, with guests frequently describing it as 'superb' and a 'unique gem'. Review scores are consistently high across various platforms, averaging 9.3 out of 10. Guests laud its memorable experience and top-tier luxury, often expressing a strong desire to return.",
  "2. Key Highlights": "Guests consistently praise the hotel's exceptional location within Union Station, offering unparalleled access to transit, dining, shopping, and downtown attractions. Its unique design, blending Beaux-Arts architecture with luxurious, individually themed rooms, is a major draw. Outstanding service from a helpful and attentive staff is also a recurring highlight. The abundant amenities, including free WiFi, a fitness center, and complimentary perks like craft beer and ice cream, are well-received.",
  "3. Room Quality": "The 112 guestrooms and suites are described as impressively luxurious, comfortable, and distinctively decorated. Each room is individually themed, reflecting different eras of Union Station's history, with custom-made furniture, rich jewel tones, locally sourced art, and unique floral ceiling coverings. Guests highlight comfortable beds with Egyptian cotton sheets and blackout drapes. Rooms are equipped with modern amenities such as iPads, Nespresso machines, Bluetooth speakers, and fast Wi-Fi. Bathrooms are often spacious and modern, featuring marble designs and soaking tubs.",
  "4. Dining Experience": "While the hotel doesn't have its own restaurants, its location within Union Station provides guests with access to over a dozen locally owned restaurants, bars, and coffee shops, catering to diverse tastes. Notable options include high-end seafood, Spanish and New American cuisine, and priority seating at Snooze, a popular breakfast spot. Complimentary coffee from Pigtrain Coffee Co. is also available, and room service is offered from several station restaurants.",
  "5. Service & Staff": "The service is consistently praised as exceptional. Staff members are described as helpful, welcoming, attentive, and professional, often going 'above and beyond' for guests. Their responsiveness to issues and dedication to ensuring a comfortable stay are frequently highlighted.",
  "6. Location & Accessibility": "The hotel boasts an 'unbeatable' and 'perfect' location within Denver's Union Station in the LoDo neighborhood. It offers immediate access to numerous attractions like the 16th Street Mall, Coors Field, and various museums. Transportation is a major advantage, with direct access to the airport rail and Amtrak services, as well as courtesy transportation within a two-mile radius.",
  "7. Value & Pricing": "While considered a luxury property, guests generally find The Crawford Hotel to be worth the cost, appreciating its high standard and numerous inclusions. Typical room prices range from approximately $248 to $1056, with an average between $401 and $450. The unique experience and complimentary amenities are seen as enhancing the overall value.",
  "8. Common Complaints": "The most common complaints include the high cost of valet parking (the only option) and the busy, public nature of the Great Hall, which serves as the hotel's lobby, potentially lacking a quieter, exclusive common area. A nightly destination fee is also applied, though guests often feel the covered amenities provide good value. Isolated minor issues with housekeeping and room service have been noted, but staff are praised for prompt resolution."
}

The Crawford Hotel, Denver: A Comprehensive Review (Michelin Key One-Key Property)

The Crawford Hotel, nestled within Denver's historic Union Station, stands out as a luxurious and highly-rated boutique hotel, earning a prestigious Michelin Guide One Key recognition. Guests consistently praise its unique integration into a vibrant transportation hub, exceptional service, and elegantly designed rooms. It offers a captivating blend of old-world charm and modern amenities, making it a destination in itself.

1. Overall Rating & Sentiment

The general consensus for The Crawford Hotel is overwhelmingly positive, with guests frequently describing it as "superb" and a "unique gem". Review scores are consistently high across various platforms, with an average of 9.3 out of 10 and specific ratings of 9.9 for location, 9.8 for staff, and 9.7 for comfort. Travelers frequently express a desire to return, highlighting its memorable experience and top-tier luxury.

2. Key Highlights

Guests consistently laud The Crawford Hotel for several standout features:

  • Exceptional Location: Its prime spot within Union Station provides unparalleled access to transit, dining, shopping, and downtown attractions.
  • Unique Design & Ambiance: The hotel seamlessly blends the Beaux-Arts architecture of Union Station with luxurious, individually themed rooms that pay homage to the golden age of train travel, incorporating Victorian elegance, Art Deco swankiness, and contemporary loft living. The Great Hall, serving as the hotel's lobby, is a lively and stunning space.
  • Outstanding Service: The staff receives widespread acclaim for being incredibly helpful, welcoming, attentive, and going "above and beyond" to ensure a comfortable stay.
  • Abundant Amenities: Guests appreciate inclusions like free WiFi, a fitness center, and complimentary perks such as craft beer from the Terminal Bar, coffee from Pigtrain Coffee Co., and a daily scoop of ice cream from Milkbox Ice Creamery. Access to the well-equipped Oxford Club Fitness Center and spa services are also notable benefits.

3. Room Quality

The 112 guestrooms and suites at The Crawford Hotel are described as impressively luxurious, comfortable, and distinctively decorated. Each room is individually themed, reflecting different eras of Union Station's history, with custom-made furniture, rich jewel tones, locally sourced art, and unique floral ceiling coverings.

  • Comfort: Rooms feature Egyptian cotton sheets, pillowtop mattresses, and blackout drapes, ensuring a divine slumber. Guests frequently highlight the comfortable beds and pillows.
  • Design: Room types include Pullman-inspired rooms that replicate sleeper carriages with Art Deco furnishings and rail-themed artwork, and loft-style rooms that embrace the building's historic elements like sloped ceilings and exposed brick. Modern amenities such as iPads, Nespresso machines, Bluetooth speakers, and fast Wi-Fi are standard. Bathrooms are often spacious and modern, with some featuring large marble designs, double vanities, and soaking tubs.

4. Dining Experience

While the hotel itself technically doesn't have its own restaurants, being located within Union Station provides guests with access to an impressive array of over a dozen locally owned restaurants, bars, and coffee shops.

  • Variety: Options range from high-end to fast food, catering to diverse tastes and budgets. Notable mentions include Stoic & Genuine (seafood), Ultreia (Spanish and Portuguese cuisine), Mercantile Dining & Provision (New American), and Snooze, an A.M. Eatery, a popular breakfast spot where Crawford guests receive priority seating.
  • Breakfast: While some sources indicate breakfast is not available at the hotel itself, a "full breakfast (surcharge)" is listed as an amenity, and breakfast options include champagne, local specialties, warm dishes, and fresh pastries. Guests can also enjoy complimentary coffee from Pigtrain Coffee Co. Room service is also available from several station restaurants.

5. Service & Staff

The service at The Crawford Hotel consistently receives glowing reviews. Staff members are frequently described as helpful, exceptional, welcoming, and attentive to guest needs. Guests commend the staff for their professionalism, responsiveness to issues, and for making their stay comfortable and memorable. There are specific mentions of reception staff being very helpful and providing excellent customer service.

6. Location & Accessibility

The Crawford Hotel boasts an "unbeatable" and "perfect" location within Denver's Union Station in the Lower Downtown (LoDo) neighborhood.

  • Neighborhood & Attractions: Guests are steps away from numerous attractions, including the 16th Street Mall, Coors Field, Larimer Square, the River North Art District (RiNo), the Museum of Contemporary Art Denver, and the Denver Performing Arts Complex. The area is highly walkable and brimming with restaurants, bars, and shops.
  • Transport: The hotel's location within Union Station provides direct access to the University of Colorado Commuter Rail for easy transportation to Denver International Airport (DEN). Amtrak services are also a bonus for guests. The hotel offers courtesy transportation within a two-mile radius.

7. Value & Pricing

While The Crawford Hotel is considered a luxury property, guests generally find it to be worth the cost, praising the high standard and inclusions. Typical room prices can range from approximately $248 to $1056, with an average between $401 and $450, reflecting its exquisite design, amenities, and prime location. While cash rates can be on the pricier side, the value is enhanced by the unique experience and numerous complimentary amenities.

8. Common Complaints

While overall complaints are minimal, a few recurring issues or criticisms have been noted:

  • Parking Costs: Valet parking is the only option and is considered quite steep, with a significant nightly charge.
  • Busy Lobby Area: As the hotel's "lobby" is the Great Hall of Union Station, it can be a very busy and public space, particularly during events, which some guests might find lacking a quieter, exclusive hotel common area.
  • Destination Fee: A nightly destination fee applies, though guests often feel the amenities covered by this fee provide good value.
  • Housekeeping and Room Service Issues: A few isolated mentions of minor issues with housekeeping and room service have appeared, though staff are noted to be prompt and attentive in resolving them.

Sources

  1. milehighcre.com
  2. thecrawfordhotel.com
  3. thepointsguy.com
  4. thehotelguru.com
  5. michelin.com
  6. booking.com
  7. kayak.com
  8. booking.com
  9. momondo.com
  10. travelagewest.com
  11. mrandmrssmith.com
  12. hotels.com
  13. expedia.co.uk
  14. expedia.com
  15. denverunionstation.com
  16. google.com.bd
  17. visitdenver.com
  18. thecrawfordhotel.com
  19. agoda.com

Points to Consider

  • While overall complaints are minimal, a few recurring issues or criticisms have been noted:
  • While overall complaints are minimal, a few recurring issues or criticisms have been noted:
  • Housekeeping and Room Service Issues: A few isolated mentions of minor issues with housekeeping and room service have appeared, though staff are noted to be prompt and attentive in resolving them.

Google Reviews

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4.5

1,019 reviews

Recent Guest Reviews

Tanya Delahoz

3 weeks ago

We booked this hotel specifically because it participates in American Express Fine Hotels & Resorts. We frequently stay within this program and expect a consistent level of professionalism, hospitality, and attention to detail. Unfortunately, this property did not meet that standard. At check-in, the associate assisting us was not welcoming and did not review any of the Fine Hotels & Resorts bene...

Response from the owner

Dear Tanya D,<br>Thank you so much for taking the time to provide us with feedback of your recent stay at the Crawford. I apologize for the issues you experienced at check-in as well as with room serv...

Wee Khim Lee

Local Guidea month ago

Stayed here while on a short weekend trip to Denver during winter time. We loved the rustic feel of the hotel, it feels so luxurious yet accessible as part of the train station. Lobby is through a side entrance, totally secluded and quiet. We had a complimentary upgrade to a room on the 4th floor, and really enjoyed the tranquility and high ceiling. The room is simple but it was everything we need...

Response from the owner

Good evening Wee,<br><br>Thank you for such a glowing review! We're delighted to hear that you were able to take in everything we had to offer! We are so lucky to be situated in such a bustling spot w...

Justhereforthefood

Local Guidea month ago

I wouldn’t stay again . Terrible nights sleep. The good; the hotel is gorgeous. The rooms are restored beautifully and the vibe of the reception area cannot be beat. The beds were comfy. The coffee was great. The staff in the Cooper were great. The NOT SO GOOD; We were right by the bar area and I knew before the night started it would be a problem with the noise. We asked the front desk they sai...

Response from the owner

Thank you so much for taking the time to leave a review of your recent stay with us at the Crawford.<br><br>First and foremost, I want to apologize that you did not get a good night of sleep. I unders...

Pete Wszola

Local Guidea month ago

We decided to do a "date weekend" at the Crawford and had a blast! Location was great and the hotel itself was great. Upstairs bar was wonderful. Room was very clean and felt "luxurious". The whole experience, from checking in all the way to getting our car from the valet, was wonderful. Elroy, the valet, was very professional and a blast to talk to. We will definitely be back.

Response from the owner

Hi Pete,<br>Thank you for the wonderful review! We are delighted to know that you enjoyed our great location and luxurious rooms. We are also glad to know you had a smooth experience from check-in all...

Anuj Chawla

Local Guidea month ago

I had a fantastic stay at The Crawford Hotel in Denver and would absolutely stay here again. The location is outstanding. Being directly adjacent to Union Station makes arrival incredibly easy. You can take the train straight from the airport and walk directly into the hotel, which is a huge plus. The welcome experience was excellent. The staff were friendly and professional, and I was offered a...

Response from the owner

Hello Anuj,<br><br>Thank you for your kind words. Between a train ride directly from the airport, access to the Oxford Club, and all of our offerings in the building, we're thrilled to hear that you w...

Lucho Euribe

Local Guidea month ago

My stay was beyond amazing. The rooms, service and location were more than expected. The building and the union station terminal areas are incredible. The food and drink options were top notch. The front desk staff were incredibly accommodating. Matt especially went above and beyond with helping me store my bags after i had checked out and before i left for the airport. Next time im in town i am o...

About One Michelin Key

One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.

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