Saint-Amour Durbuy
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Hotel Details
Location
Durbuy
Belgium, Europe
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Expert Review: Saint-Amour Durbuy
Saint-Amour Durbuy: A Romantic Michelin Key Selected Escape in the Heart of "The Smallest City in the World"
Nestled in the charming cobblestone streets of Durbuy, Hotel Saint-Amour, a Michelin Key Selected property, consistently enchants guests with its romantic ambiance, prime location, and exceptional service. This boutique hotel offers a blend of modern design and warm hospitality, making it a highly-rated choice for a relaxing and gastronomic getaway.
1. Overall Rating & Sentiment
The general consensus for Saint-Amour Durbuy is overwhelmingly positive, with guests frequently describing their stays as "magique," "perfect," and "fantastic." It holds strong ratings for its location (averaging 9.2), cleanliness (8.5), and staff (8.8). The hotel is often lauded as an ideal choice for couples seeking a romantic escape.
2. Key Highlights
Guests consistently praise the hotel's:
- Location: Its central position in Durbuy allows for easy exploration of the town's historical monuments and natural surroundings.
- Service: The friendly, welcoming, and helpful staff receive frequent commendations, with many guests noting the impeccable service. Valet parking and baggage service, provided via the sister hotel, Hôtel Sanglier des Ardennes, are also highly appreciated for a hassle-free arrival.
- Design & Ambiance: Each room is uniquely decorated with a subtle romantic theme, featuring personalized furniture and rich fabrics, contributing to a charming and elegant atmosphere.
- Breakfast Experience: Although served at the sister hotel, Hôtel Sanglier des Ardennes, the breakfast is consistently described as "amazing," "copious," and "fantastic," often including a glass of Champagne.
3. Room Quality
The rooms at Saint-Amour Durbuy are described as spacious, modern, comfortable, and elegantly designed. Guests frequently highlight the beautiful and amazing bathrooms, some featuring luxurious spa baths or hot tubs. Rooms also come with private facilities and convenient Wi-Fi access. Specific room types mentioned include Standard Double Rooms (20-22 sqm with a Queen or double bed), Suites with Spa Bath (40 sqm with a large double bed), and Deluxe Suites with Spa Bath (50-60 sqm with an extra-large double or King bed).
4. Dining Experience
Saint-Amour Durbuy boasts its own gastronomic restaurant, Le Saint-Amour, orchestrated by Chef Roland Gemis, offering inventive cuisine that harmoniously combines tradition and creativity. Guests have described the restaurant's cuisine as "refined" and "delicious." Additionally, the hotel houses Limoni E Tartufi, a restaurant and pizzeria on the ground floor, specializing in Italian cuisine. As mentioned, breakfast is served at the nearby Hôtel Sanglier des Ardennes and is consistently praised for its quality and selection, including hot and cold dishes, artisanal bread, local products, pastries, and various beverages.
5. Service & Staff
The staff at Saint-Amour Durbuy receive high praise for their friendliness, helpfulness, and warm welcome. Guests have noted the "gentillesse du personnel" (kindness of the staff) and "service impeccable" (impeccable service). The check-in and check-out process, as well as luggage and valet parking services, are handled seamlessly by the team at Hôtel Sanglier des Ardennes, ensuring a smooth experience.
6. Location & Accessibility
The hotel's location in the very center of Durbuy is a significant advantage, rated an impressive 9.2 by guests. It provides easy access to the town's historical monuments, charming streets, and beautiful natural surroundings. Durbuy is often referred to as "the world's smallest city." While the hotel itself is centrally located, guests check in at the nearby Hôtel Sanglier des Ardennes, which also manages car parking and baggage services. Durbuy is accessible by car (via E411 from Brussels or N63 from Liège) and has a train station in Barvaux, approximately 4 km away, with a shuttle bus available. Liège Airport is about 50 km away.
7. Value & Pricing
While some guests have noted the restaurant prices as "un peu cher" (a bit expensive), the hotel itself is generally considered to offer good value, with an average room price of around $246, which is notably lower than Durbuy's average room price of $792 (though it's important to note that pricing can vary significantly based on room type, season, and booking platform). The "Value for money" rating stands at 7.9. Standard Double Rooms can be found starting from approximately $147-$231 per night, while Suites with Spa Baths will be higher.
8. Common Complaints
While generally positive, some recurring issues or criticisms mentioned by guests include:
- Morning Noise: Some rooms, particularly those above the ground-floor Italian restaurant, have experienced noise from the restaurant's operations or early morning activities.
- Check-in at Sister Property: While appreciated for its efficiency, the requirement to check in at the Hôtel Sanglier des Ardennes (a short distance away) rather than directly at Saint-Amour can be an initial point of confusion for some guests.
- Last-Minute Room Issues: In isolated instances, there have been reports of last-minute issues with room availability for accompanying parties, though the hotel staff has generally provided solutions.
- Limited Parking: Parking space is limited and requires reservation, with a daily charge.
Sources
Points to Consider
- •While generally positive, some recurring issues or criticisms mentioned by guests include:
