The Hoxton, Brussels
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Hotel Details
Location
Brussels
Belgium, Europe
Brand
The Hoxton
Hotel Group
Accor
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Key Highlights
- ✓Exceptional Service:** The staff consistently receives accolades for being young, dynamic, welcoming, friendly, and highly helpful.
- ✓Tope Rooftop Bar:** Located on the rooftop, Tope provides a Mexican-inspired menu, with guests raving about the "tastiest tacos" and inventive cocktails, all enjoyed with stunning city vistas.
Expert Review: The Hoxton, Brussels
The Hoxton, Brussels stands out as a "Michelin Key Selected" property, offering a vibrant and stylish experience in the heart of the Belgian capital. It consistently garners high praise for its unique design, exceptional service, and dynamic atmosphere.
1. Overall Rating & Sentiment
The Hoxton, Brussels enjoys a largely positive consensus, with overall ratings hovering around 9.0 to 9.2 out of 10 across various booking platforms. Guests frequently describe their stays as "wonderful," "cosy," and "comforting," highlighting the hotel's ability to provide a memorable and enjoyable experience. Its selection as a Michelin Key property further underscores its commitment to delivering a high-quality stay.
2. Key Highlights
Guests are particularly enamored with several aspects of The Hoxton, Brussels:
- Distinctive Design: The hotel boasts a striking 1970s-inspired retro aesthetic, blending brutalist architecture with playful interior elements.
- Rooftop Bar & Views: The Tope rooftop bar is a major draw, offering a Mexican ambiance, delicious cocktails, and breathtaking panoramic views of the city.
- Exceptional Service: The staff consistently receives accolades for being young, dynamic, welcoming, friendly, and highly helpful.
- Dynamic Atmosphere & Amenities: Beyond being a hotel, it's described as a "fun palace" with an atmosphere that effortlessly blends co-working with revelry. Amenities include a well-regarded Peruvian restaurant, a co-working space ("Working From_"), a fitness center, and even dog-friendly accommodations.
- Late Check-out: A notable convenience, guests can enjoy a late check-out until 12 PM, which is a rarity in Brussels.
3. Room Quality
The Hoxton, Brussels offers 198 rooms, categorized as "Cosy," "Roomy," and "Biggy," located on floors 13 to 21, providing impressive sky-high views of Brussels. The room design continues the hotel's 70s-inspired charm, featuring sleek wooden furniture, bold stripes, graphic rugs, and velvet accents in a palette of pink, ochre, and blue.
Rooms are equipped with comfortable king-size beds, blackout blinds, air conditioning, and a vintage Roberts radio. Bathrooms are notably retro, often featuring bubblegum pink sinks, blue wall tiles, oversized terrazzo flooring, and some "Roomy Bath" selections even include large, circular bathtubs with captivating city views. Guests appreciate the ample space, comfort, and excellent water pressure in the showers. Perfect soundproofing ensures a peaceful stay.
4. Dining Experience
The hotel offers a diverse and acclaimed dining experience:
- Cantina Valentina: This Peruvian-inspired restaurant on the first floor is a highlight, specializing in a modern interpretation of traditional Peruvian cuisine. Reviews praise dishes like the "delicious" steak saltado and note the vibrant decor and informal atmosphere.
- Tope Rooftop Bar: Located on the rooftop, Tope provides a Mexican-inspired menu, with guests raving about the "tastiest tacos" and inventive cocktails, all enjoyed with stunning city vistas.
- Breakfast: Breakfast is available à la carte at Cantina Valentina. Options range from refreshing fresh fruit salads and sacred valley grain bowls to popular quinoa pancakes and fresh pastries. While generally well-received for being "good" and "light," some guests have found the à la carte menu to be limited and spicy, with an extra charge for additional coffee. A convenient "mini-bag" breakfast with yogurt, granola, juice, and a banana is also available for €5.
- Lobby Bar: The lobby area also features a bar serving classic Hoxton dishes and drinks.
5. Service & Staff
The service at The Hoxton, Brussels consistently receives high marks. The team is described as "young, dynamic and very welcoming." Guests frequently highlight the staff's professionalism, friendliness, and helpfulness, with many noting their positive and welcoming demeanor. The hotel provides a 24-hour front desk and multilingual staff, ensuring assistance is always available.
6. Location & Accessibility
The Hoxton, Brussels is strategically located next to the Botanical Gardens and close to Brussels-North Station, in what is often referred to as the city's Northern Quarter. It offers good accessibility to various attractions:
- The historic city center is a short walk away.
- The Grand Place is approximately a 20-minute walk.
- The Belgian Comics Strip Center is an 8-minute walk.
- The Botanique-Kruidtuin underground station is about a 10-minute walk, providing easy access to public transport.
- The vibrant Dansaert and Sainte-Catherine neighborhoods, known for their restaurants, bars, and shops, are also easily accessible.
While many guests appreciate the "great location," some mention that it is "a little far from the main area where all the attractions are" and "not closer to the city centre." One review noted that the immediate area around the train station could feel uncomfortable when arriving on foot. The hotel is located 12 miles from Brussels Airport.
7. Value & Pricing
The Hoxton, Brussels is generally considered to offer good value for money, with Booking.com scoring it 8.8 in this category. Typical room rates range between €180 and €300 per night, though double rooms can be found from €140. The hotel frequently offers promotions, including food and beverage credits and room upgrades for stays of three nights or more. Free cancellation options are also commonly available.
8. Common Complaints
While overwhelmingly positive, some recurring criticisms include:
- Location Perception: While well-connected, some guests perceive the hotel as being slightly removed from the absolute city center and its main tourist attractions. The immediate vicinity of the train station was noted by one guest as feeling uncomfortable.
- Breakfast Restrictions: The à la carte breakfast menu has been described as limited and spicy by some, with an additional charge for extra coffee or tea, which can be a point of contention for guests accustomed to unlimited hot beverages.
- Service Lapses: Infrequent but notable complaints include slow room service, reception not always answering calls, and key cards deactivating prematurely.
- Gym Facilities: One review described the fitness center as "poorly maintained and contained minimal equipment."
- Room Maintenance: Isolated incidents of dusty rooms or non-functioning heating have been reported.
- Check-in Time: The standard check-in time of 2 PM or 2:30 PM can be inconvenient for guests arriving earlier in the day.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring criticisms include:
- •Service Lapses:** Infrequent but notable complaints include slow room service, reception not always answering calls, and key cards deactivating prematurely.
- •Gym Facilities:** One review described the fitness center as "poorly maintained and contained minimal equipment."
Accor
