Nhow Rotterdam

Nhow Rotterdam, a Michelin Key Selected property, offers guests a modern and dynamic stay in one of Europe's most architecturally significant cities. Located within the iconic "De Rotterdam" building, designed by renowned architect Rem Koolhaas/OMA, the hotel is praised for its striking design, breathtaking views, and vibrant atmosphere.

Overall Rating & Sentiment

The general consensus for Nhow Rotterdam is overwhelmingly positive, with guests frequently describing their stays as "amazing," "excellent," and "wonderful." The hotel consistently receives high ratings across various platforms, with an average overall rating of 8.5 on Agoda and "Very Good" on Booking.com with 4,989 reviews.

Key Highlights

Guests consistently laud Nhow Rotterdam for several standout features:

• Location & Views: The unbeatable location on the Wilhelmina Pier, offering panoramic views of the city skyline, the River Maas, and the iconic Erasmus Bridge, is a major draw. Many rooms provide stunning vistas, and the rooftop terrace on the seventh floor is a prime spot for enjoying sunsets.
• Design & Architecture: The hotel's modern, minimalistic, and industrial-chic design, conceived by Rem Koolhaas, is a significant highlight, appealing to those who appreciate contemporary aesthetics. Playful accents like a life-size green rhinoceros and modern artworks contribute to an urban and lively atmosphere.
• Amenities: Nhow Rotterdam boasts a fitness center and a sauna, both offering city views. Free Wi-Fi is available throughout the property. The hotel is also dog-friendly, welcoming furry companions with amenities.

Room Quality

The 274 rooms at Nhow Rotterdam are described as clean, modern, and updated, with a bright, functional, and cosmopolitan decor. While some entry-level rooms might have limited water views, many offer "breathtaking" or "amazing" city, river, or bridge views, particularly from higher floors and premium room types. Rooms typically include comfortable beds, air conditioning, private bathrooms (with either a bath or shower), tea/coffee making facilities (including Nespresso machines), and a TV. Some guests noted the TV might be outdated, lacking streaming service connectivity. Bathroom designs, sometimes with glass walls, have been mentioned as potentially lacking privacy for some travelers.

Dining Experience

The hotel's dining options receive positive feedback, particularly the breakfast and the Gastrobar Elvy.

• Breakfast: The breakfast buffet is frequently praised as "awesome," "amazing," and "delicious," offering a wide variety, including fresh juices and even unique options like a "Mexican special" with nachos and avocado.
• Gastrobar Elvy: Located on the seventh floor, Gastrobar Elvy offers international dishes with a Rotterdam twist, served in a modern setting with stunning skyline views. It serves lunch and dinner, featuring a street food menu of small, shareable plates, including vegetarian options. The bar area becomes lively, especially on weekends, with a DJ playing.

Service & Staff

The service and staff at Nhow Rotterdam are consistently highlighted as a strong point. Guests describe the team as "very kind," "friendly," "attentive," "professional," and "helpful." Specific instances of exceptional service, such as accommodating early check-ins, offering complimentary breakfast for birthdays, and efficiently resolving room issues, are mentioned in reviews.

Location & Accessibility

Nhow Rotterdam boasts an "excellent" and "unbeatable" location on the Wilhelmina Pier, a trendy and lively area often referred to as "Manhattan on the river Maas."

• Attractions: It's within walking distance of the Erasmus Bridge, Fenix Food Factory, and the Cruise Terminal. Popular attractions like the Maritime Museum and Boijmans Van Beuningen Museum are also nearby.
• Transport: The hotel is highly accessible. The Wilhelminaplein metro and tram station is just a 2-minute walk away, providing a 7-minute ride to the city center. Rotterdam Central Station is a 10-minute drive, with direct links to The Hague and Schiphol Airport. Water taxis are also available.
• Parking: While the hotel doesn't offer on-site parking, nearby paid car parks are available.

Value & Pricing

Nhow Rotterdam is considered to offer "excellent value for money," especially given its stylish accommodations and prime location. With an average room rate of approximately $159, it often provides a touch of luxury at an affordable price compared to the city's average of $147 for a hotel room. Rates can start from around $91 to $176 per night, depending on the room type and booking season. The hotel is a "Michelin Key Selected property," indicating a high-quality stay.

Common Complaints

While generally positive, some recurring criticisms include:

• Room Size/Amenities: A few guests found standard rooms to be small, and some felt they lacked expected amenities like slippers, which had to be requested. One review mentioned only one chair in a double room, despite accommodating two guests.
• Maintenance Issues: Isolated incidents of cleanliness issues (an unflushed toilet) and problems with heating systems or air conditioning have been reported. There have also been instances of saunas being out of order or issues with elevators during peak times or due to technical problems.
• Noise: Despite being on higher floors, some guests reported being woken up by outside construction noise.
• TV Connectivity: The in-room TVs were sometimes difficult to connect to smartphones or streaming services.
• Cashless Policy: As of February 2025, the hotel operates as a cashless establishment, which might be an inconvenience for some.

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