Nhow London

Nhow London, a Michelin Key Selected property, is frequently praised for its vibrant design, exceptional service, and comfortable accommodations, offering a distinctive stay in the British capital.

1. Overall Rating & Sentiment

Nhow London generally receives very positive feedback, holding a 4.5/5 rating on TripAdvisor and impressive scores of 8.8 to 9.0 on platforms like Agoda and Booking.com. The hotel was also recognized by The Times as one of the best UK hotels in 2020. Guests consistently describe it as a "cool and quirky hotel" with a "fun vibe" and "captivating design."

2. Key Highlights

Guests are particularly drawn to the hotel's unique design, which embraces a "London Reloaded" theme, blending traditional British icons with punk-meets-high-tech aesthetics. The vibrant colors and modern art, including a rocket-ship Big Ben sculpture, create a lively and fun atmosphere in communal areas. Other highlights include the friendly and accommodating staff, the comfort and spaciousness of the rooms, and an "excellent" breakfast. The hotel is also noted for its strong value for money and pet-friendly policy. Amenities such as a gym, co-working spaces, and complimentary bicycle rental further enhance the guest experience.

3. Room Quality

The 190 rooms at Nhow London are consistently described as spacious, comfortable, and well-equipped. The quirky design elements extend to the rooms, with "Cool Britannia" themes, royal paraphernalia, and Notting Hill-inspired room entrances. Guests appreciate the large, comfortable king-size beds, modern bathrooms with quality bespoke toiletries, and some suites featuring soaking tubs. Thoughtful touches include proper teapots, Nespresso machines, and Marshall sound systems in some suites. Many rooms offer excellent views across North London.

4. Dining Experience

The on-site restaurant, Guilty by Olivier, serves Modern British and international cuisine for lunch and dinner, with a 24/7 snack menu available for room service. Breakfast is a standout, often described as a "solid buffet affair" with a wide selection of high-quality hot and cold items, including smoked salmon, sourdough, fruit salad, and a "cupcake ferris wheel." While breakfast receives high praise, dinner reviews are more mixed, with some guests finding dishes like steak, nachos, or linguine to be "lacklustre" or "bland." However, portions are generally considered generous.

5. Service & Staff

The service and staff at Nhow London are frequently highlighted as exceptional. Guests commend the team for being friendly, welcoming, helpful, accommodating, and efficient. The approach is described as "mature, relaxed assistance," where staff are available for a chat or allow guests to enjoy their privacy. Many reviews mention "seamless service" and a team that goes "above and beyond" to ensure a pleasant stay.

6. Location & Accessibility

Nhow London is situated in East London, within the vibrant Hoxton-Islington-Shoreditch Triangle, providing easy access to both the City and Islington. It is a short walk (approximately 10 minutes) from Angel and Old Street Underground stations, connecting guests to major London attractions. The nightlife and art scene of Shoreditch is also within a 15-minute walk. Nearby cultural spots include the Victoria Miro Art Gallery and Sadler's Wells Theatre. The hotel is fully wheelchair accessible, offering thoughtfully designed entrances, lifts, and a selection of accessible rooms.

7. Value & Pricing

Nhow London is considered to offer "exceptional value for money" and a "reasonably priced luxury experience." Superior rooms start from approximately £140, with Nhow Suites from just under £300, and the Penthouse from around £500 per night. This is often seen as excellent value compared to standard rooms in more expensive London areas. The average room price at Nhow London is around $287, slightly above the city's average of $260, yet guests feel they receive luxurious accommodations and top-notch amenities for the cost. Loyalty programs can offer further discounts.

8. Common Complaints

While overwhelmingly positive, some recurring criticisms include minor maintenance issues like bathroom lights on a timer or occasional heating malfunctions. One guest reported a "pungent smell of cleaning products" but was promptly moved to a different room. Dining experiences at Guilty London have received mixed reviews, with a few guests noting disappointment with specific dishes or breakfast quality when compared to other Nhow locations. Additionally, a 12% service charge at the bar, even without table service, was a point of contention for one reviewer. The immediate area of the hotel itself can be perceived as "nondescript" compared to the vibrant interiors.

Sources

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