Nhow Milan

Nhow Milan: A Daring Blend of Art, Design, and Milanese Chic

Nhow Milan, a Michelin Key Selected property, stands as a vibrant testament to avant-garde design and a unique guest experience in the heart of Milan's fashionable Tortona district. Transformed from a former industrial building, this 4-star hotel offers an "unconventional space that redefines the traditional concept of the hotel". It's a destination where art and hospitality intertwine, appealing to design enthusiasts, fashionistas, and modern travelers seeking an inspiring stay.

1. Overall Rating & Sentiment

The general consensus for Nhow Milan is overwhelmingly positive, with guests frequently describing it as "fantastic," "incredible," and "one of my favorite hotels". It consistently receives high ratings for cleanliness (8.8), comfort (8.8), facilities (8.7), and staff (8.8). The hotel's unique design and artistic atmosphere are often highlighted as key differentiators, leaving a lasting impression on visitors.

2. Key Highlights

Guests consistently praise Nhow Milan for its incredible interior design, often likened to a modern art museum. The hotel's "quirky, modern, futuristic" aesthetic, complete with a robot offering water and sweets in the reception area, vibrant lobbies, and color-changing bars, creates a fun and engaging atmosphere.

Service and staff are frequently lauded for being "helpful and friendly," with many guests noting their exceptional hospitality and willingness to go "above and beyond". The sensational breakfast is another major highlight, often described as having an "incredible selection" and surpassing the quality found in some 5-star hotels.

The hotel also boasts impressive amenities, including a rooftop area called Vertigo with a glass-bottom infinity pool, orange circular plunge pools, a solarium, and a glamorous cocktail bar, which guests find "visually exceptional" and perfect for "Instagram-worthy" content. A well-equipped fitness center and a Turkish bath are also available for guests.

3. Room Quality

Nhow Milan offers 246 elegantly designed rooms and suites, each unique and reflecting the hotel's artistic surroundings. Rooms feature an "eclectic mix of modern and retro furniture, frosted glass and sheer coloured curtains". While many rooms offer vibrant pops of color, like tangerine orange, others lean towards "moody monochromes and warm neutrals". Guests appreciate the spaciousness, comfortable beds, and thoughtful details such as bedside USB points, clever light switches, coffee machines, and kettles. Some executive rooms and suites even boast double showers or open-plan Jacuzzis. However, one minor complaint noted was dark hallways leading to the bright rooms.

4. Dining Experience

The dining experience at Nhow Milan is highly regarded, particularly the breakfast buffet. Guests consistently describe it as "delicious with lots of variousness" and an "incredible selection" of fresh fruit juices, pastries, cold cuts, cheeses, yogurt, breads, and made-to-order hot dishes. The hotel has two restaurants, including the NHOW Restaurant, and the Verigo Pool Bar. The main restaurant focuses on haute Milanese cuisine with a creative twist, operating in an experimentally designed space. The nhow bar, designed by Karim Rashid, offers a contemporary lounge with neon tones and specialty cocktails.

5. Service & Staff

The service and staff at Nhow Milan receive overwhelmingly positive feedback. Guests frequently commend them for being "wonderful and helpful," "friendly," and "professional". Specific instances of staff going "above and beyond," such as assisting with airport shuttles and wake-up calls, have been highlighted. The hotel also offers a multilingual staff, bell staff, concierge services, and guest relations support.

6. Location & Accessibility

Nhow Milan is strategically located in the trendy Tortona design district, an area known for fashion houses, design studios, and art galleries. It's considered a "neat location" and a "great part of town".

• Attractions: The hotel is a short walk from the MUDEC Museum of Cultures and Armani SILOS. The picturesque Navigli area, with its lively bars and restaurants, is also a 10-minute stroll away. Duomo di Milano Cathedral is approximately 2.9 km away.
• Public Transport: The hotel is about a 10-minute walk to the underground/tube system, with Porta Genova FS and Bolivar Metro Stops being the closest, approximately 900 meters to 1 km away. Trams also offer easy access to attractions like Il Duomo.
• Airports: Milan Linate Airport (LIN) is approximately 5.77 miles away, Milan Malpensa International Airport (MXP) is about 24.87 miles away, and Bergamo Orio al Serio Airport (BGY) is roughly 29.98 miles away. Public transport and taxi options are available from all airports.
• Parking: Onsite outdoor parking is available for €30.00 per day, though availability is limited and cannot be reserved in advance.

7. Value & Pricing

Nhow Milan generally offers good value, with guests often remarking on its "unbelievable value for money". While prices can vary based on the season and room type, average nightly rates have been around $395, with some users finding rates as low as $132 or $134. It's perceived as offering "more affordable tariffs without renouncing the aesthetic flair".

8. Common Complaints

While reviews are largely positive, a few recurring minor complaints include:

• Inconsistent breakfast quality: Some guests noted that while variety is good, items like eggs can be overcooked and orange juice not always fresh.
• Dark hallways: A few guests mentioned the hallways being too dark for their taste.
• Window issues: One guest reported a window that wouldn't open due to a snapped handle.
• Wifi issues: Some guests have found the in-room Wi-Fi to be "miserable".
• Bathroom design: The "nearly-sheer shower wall" in some rooms was noted as potentially awkward when not traveling as a couple.
• Lack of bidets: A guest from the Middle East noted the absence of a bidet in the bathroom.
• Noise at breakfast: Some guests found the breakfast area to be excessively loud.
• Information accuracy: One guest experienced issues with inaccurate information from the front desk regarding metro elevators and a taxi strike.

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