Crossing Manzoni

Crossing Manzoni, a Michelin Key Selected property in Milan, Italy, consistently receives glowing reviews for its exquisite design, prime location, and exceptional personalized service. Housed within a neoclassical palazzo, this boutique accommodation offers a sophisticated and intimate experience for travelers seeking to immerse themselves in Milan's art, culture, and fashion scene.

Overall Rating & Sentiment

Guests widely regard Crossing Manzoni as "Wonderful" to "Exceptional," with an average rating often exceeding 9 out of 10. The sentiment is overwhelmingly positive, with many visitors expressing a strong desire to return, praising it as a "superb" and "perfect" place to stay in Milan.

Key Highlights

The most frequently lauded aspects include the unbeatable central location, the modern and tastefully curated design of the rooms and common areas, and the highly attentive and friendly staff. The property is celebrated for blending the elegance of an antique palazzo with contemporary comfort and style.

Room Quality

Crossing Manzoni offers six unique and carefully curated rooms, each stylistically distinct, featuring a blend of iconic design pieces, flamboyant artworks, and rich textiles. Rooms are described as modern, comfortable, new, and spotless clean, equipped with soundproofing, parquet floors, work desks, and flat-screen TVs. Private bathrooms come with bidets, bathrobes, and complimentary toiletries. Some deluxe rooms even boast hammam and chromotherapy technology, adding a touch of luxury. Guests appreciate thoughtful touches like complimentary coffee, water, and a selection of teas and biscuits.

Dining Experience

Crossing Manzoni operates more as a guesthouse than a traditional hotel, and therefore does not feature its own restaurant or provide breakfast services directly. However, a shared lounge area offers a kitchenette stocked with complimentary coffee, drinks, and pastries. The staff excels at recommending and securing reservations at local dining establishments, ranging from hidden trattorias to Michelin-starred restaurants, allowing guests to explore Milan's rich culinary landscape.

Service & Staff

The hospitality at Crossing Manzoni is consistently highlighted as exceptional. Staff members, often praised by name (e.g., "Sean" and "Sabrina"), are described as "super helpful," "extremely attentive," "friendly," and "gracious." They go above and beyond to assist guests with local information, restaurant bookings, transportation arrangements, and even personal requests. The on-site concierge service, available daily with virtual support after hours, is a key element in making guests feel welcomed and well-cared for.

Location & Accessibility

The location of Crossing Manzoni is considered "unbeatable" and "superb." Situated on a quiet street in the heart of Milan's fashion district (Quadrilatero della Moda), it provides a central setting with numerous key attractions within a short walking distance. Montenapoleone Metro Station is just a 4-minute walk away, while La Scala is approximately 984 feet (300 meters) distant, and Duomo Square is about 2297 feet (700 meters) away. Milan Linate Airport is 5.6 miles distant. The area is highly walkable, and the efficient ATM public transport system is easily accessible.

Value & Pricing

While offering a luxury experience, Crossing Manzoni is generally seen as providing good value for its quality and prime location. Prices for a 1-night stay for two adults can start from approximately $438.49, subject to change based on dates and availability. Guests often feel the personalized service and high-quality accommodation justify the cost.

Common Complaints

Criticisms are rare and minor. One guest playfully noted "quibbles" regarding the freshness of chocolate chip muffins and the absence of chamomile tea, along with a desire for fresh milk for coffee. A practical consideration for some guests is the absence of an elevator, as the property spans two floors of a neoclassical building. It is also important to note that it is not a traditional hotel with 24/7 concierge or extensive hotel amenities like an on-site restaurant or gym.

Sources

1. crossingmanzoni.it
2. theaficionados.com
3. michelin.com
4. thehotelguru.com
5. booking.com
6. booking.com
7. expedia.com
8. crossingmanzoni.it
9. mrandmrssmith.com