Loews Coral Gables Hotel

Loews Coral Gables Hotel: A Michelin Key Selected Urban Oasis in Miami

The Loews Coral Gables Hotel in Miami stands out as a "Michelin Key Selected" property, signifying a "very special stay" with distinctive character, personality, and service that goes "the extra mile". Guests generally express high satisfaction, praising the hotel's luxurious accommodations, attentive staff, and prime location.

1. Overall Rating & Sentiment

The general consensus for Loews Coral Gables Hotel is overwhelmingly positive, with many guests rating their stay as "wonderful" and "excellent". The hotel garners high scores for cleanliness, comfort, facilities, and staff performance. It's frequently described as a beautiful, modern, and clean facility offering luxurious accommodations. Many consider it a top choice when staying in the Coral Gables area.

2. Key Highlights

Guests consistently laud several aspects of the Loews Coral Gables.

• Service & Staff: The attentive, friendly, engaging, and helpful nature of the staff, from valet to front desk, restaurant, housekeeping, and bellmen, is a recurring highlight. Many guests noted the staff's impeccable service, often remembering their names.
• Location: The hotel's prime location in the heart of The Plaza Coral Gables, just four blocks from the iconic Miracle Mile, is highly appreciated. It offers easy access to shopping, dining, and entertainment, and is conveniently located about 13 minutes from Miami International Airport.
• Design & Ambiance: The hotel's modern and elegant design, with an attractive and welcoming lobby, contributes to its luxurious atmosphere. The open-plan design of the bar and restaurant areas encourages interaction. The property also features lush, well-maintained botanical elements.
• Amenities: Key amenities include a spa, fitness center, and a rooftop pool offering spectacular city views. The rooftop bar next to the pool is also a popular feature, equipped with TVs and chargers. The hotel offers several perks such as bike rentals and Uber credits as part of its resort fee. For guests with disabilities, the pool and hot tub have ADA features, and ramps are available throughout the property.

3. Room Quality

Rooms at the Loews Coral Gables Hotel are frequently described as spacious, clean, comfortable, and nicely furnished.

• Size and Layout: Guests appreciate the "really nice size" rooms with large main areas, ample desk space, and a small seating area. Deluxe King and Deluxe Queen rooms are approximately 378 square feet. Connecting room options are also available.
• Comfort: The beds are often highlighted as "super comfy".
• Design and Features: Rooms feature modern designs, large flat-screen TVs, refrigerators, and microwaves. Bathrooms are noted for being spacious and clean, with a thoughtful shower design where the water handle is near the door, preventing guests from getting wet while turning on the water.

4. Dining Experience

The hotel offers locally curated menus across four restaurants and lounges, including the flagship Americana Kitchen.

• Breakfast: Made-to-order breakfasts are available and described as "hearty and healthy". There is also a quick grab-and-go option for coffee and muffins. However, one guest did report slow breakfast service.
• Restaurant Quality: The food at Americana Kitchen is generally praised as delicious. Some guests have enjoyed small plates like pizza, grilled shrimp, and chicken wings. One review mentioned a bustling and loud American Bar, with a preference for the outdoor patio of Americana Kitchen.
• Rooftop Bar: The rooftop bar is a popular spot, noted for being "really nice" and equipped with TVs and bar-top chargers.

5. Service & Staff

The staff at Loews Coral Gables consistently receives high praise for their hospitality. Guests frequently highlight their friendliness, helpfulness, and attentive nature, often remarking that the staff goes "above and beyond". From the valet to the front desk, restaurant, housekeeping, and bell services, staff members are described as engaging and eager to assist. Some repeat guests specifically commend the "impeccable service".

6. Location & Accessibility

The hotel boasts an "excellent location" in Coral Gables.

• Neighborhood: It is situated in the heart of The Plaza Coral Gables, just four blocks from the renowned Miracle Mile. This area offers a distinct "high style" vibe compared to Miami Beach, with numerous shops and restaurants within walking distance.
• Attractions: Proximity to Miracle Mile provides easy access to culinary, cultural, and entertainment offerings. The University of Miami is also a short 10-minute drive away.
• Transport: The hotel is approximately 13 minutes from Miami International Airport. Valet parking is available for a fee.

7. Value & Pricing

While considered a luxury hotel, many guests find the Loews Coral Gables Hotel to offer good value, especially when considering its amenities and service.

• Price Range: Average weeknight prices over a recent two-week period were around $515, while weekend nights averaged $587. The cheapest month to stay is typically September, with an average 27% price drop, while February is the most expensive, with a 14% rise.
• Benefits & Fees: A $25 per night resort fee is applied, which is considered inexpensive by many Florida hotel standards and includes perks like bike rental and Uber credit. American Express Fine Hotels & Resorts bookings can offer significant value, including room upgrades, food credits, complimentary breakfasts, and cocktails. Parking is available via valet for $41 per night.

8. Common Complaints

While generally well-received, some guests have noted areas for improvement:

• Service Inconsistencies: Some complaints have surfaced regarding service quality, specifically at the reception and gym. One guest reported slow service at the restaurant, waiting nearly an hour for a dish, though the server attempted to rectify the situation with complimentary items.
• Wi-Fi Issues: A recurring criticism is the hotel's Wi-Fi, which some guests found "utterly unusable" or very slow, necessitating the use of personal phone tethering for business or booking needs.
• Bed Comfort: Although many praise the "super comfy" beds, one review did mention issues with bed comfort.
• Room Functionality: A minor complaint mentioned was that the room ceiling lamp only switched off with the master switch, making it impossible to charge devices in the dark.
• Navigation: One early review mentioned difficulty finding the hotel entrance due to incorrect directions.

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