lyf East Frankfurt
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Hotel Details
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lyf East Frankfurt · Frankfurt, Germany
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Expert Review: lyf East Frankfurt
lyf East Frankfurt: A Modern & Stylish "Guest Community" with a Few Quirks
lyf East Frankfurt, a Michelin Key Selected property, presents itself as a vibrant "guest community" blending hotel comforts with apartment-style living in Frankfurt's evolving Ostend district. It generally receives a positive reception for its modern design, friendly staff, and unique concept, though some recurring issues temper the overall experience.
1. Overall Rating & Sentiment
The general consensus for lyf East Frankfurt is largely positive, with guests appreciating its modern aesthetic and community-focused approach. On Booking.com, it holds a "Very Good" rating of 8.1 based on over 2,000 reviews, with staff scoring particularly high at 8.7. However, some key areas like location and room size receive lower scores on platforms like KAYAK. While many laud it as "super modern, stylish, and absolutely perfect", others point out specific inconveniences.
2. Key Highlights
Guests consistently praise the hotel's stylish design and atmosphere, with its colorful interiors by Studio Aberja and art pieces by local contemporary artists. The concept of a "guest community" with various social spaces, including a library and record collection in "The Parlour," and a rooftop terrace with city views, is a significant draw. Exceptional facilities such as a fitness center and free WiFi are also frequently highlighted. The friendly and helpful staff are a recurring positive, contributing to a welcoming environment.
3. Room Quality
The rooms, categorized as "One of a Kind" (16 sqm) and "One of a Kind Plus - Bigger" (22 sqm), are described as stylish, clean, and comfortable, featuring custom design pieces and contemporary art. They come equipped with air conditioning, flat-screen TVs with satellite channels, safes, and premium bedding on plush double beds. However, some guests find the rooms to be on the smaller side. A unique aspect mentioned is the open shower design directly integrated into the bedroom with frosted glass for the toilet, which is great for couples but less ideal for friends. Comfort is generally good, though some guests have found the pillows to be "like balloons, very uncomfortable." Rooms also feature parquet floors and wardrobes.
4. Dining Experience
The dining experience at lyf East Frankfurt includes a 100% vegan restaurant that serves exquisite dishes highlighting local products, and a bakery in the lobby. Many guests have praised the vegan breakfast as "delicious" and "outstanding", with both vegan and gluten-free options available. There is also a bar/lounge area where guests can unwind. Additionally, the hotel offers community kitchens for self-catering, which guests appreciate.
5. Service & Staff
The service and staff at lyf East Frankfurt consistently receive high praise for being friendly, helpful, and welcoming. Guests have highlighted quick check-in processes and the staff's accommodating nature. Even when issues arise, such as with room cleaning, the staff, particularly managers, are noted to step in and resolve them.
6. Location & Accessibility
Located at Lindleystraße 17 in the Ostend district, lyf East Frankfurt is approximately 1.6 miles (2.6 km) from Frankfurt's city center. While some reviews indicate the location can be a bit "remote for visiting tourist sites" or "uninteresting", it offers easy access to public transportation, with a tram stop just a few steps away connecting to the city center. The Ostendstraße traffic hub provides excellent connectivity to S-Bahn, subway, and tram lines. The area itself is described as quiet and safe, an office district with a growing number of new restaurants and cafés, and home to the European Central Bank. Frankfurt Airport is about 8.8 miles (14.2 km) away.
7. Value & Pricing
Guests generally consider lyf East Frankfurt to offer good value for money, with a rating of 8.3 on Booking.com. Room rates can start from around $61, with cheaper deals often found in July and August. The hotel provides a modern and stylish stay with a range of amenities, justifying its cost for many travelers, particularly those seeking a blend of comfort and community.
8. Common Complaints
Despite the positive aspects, several recurring complaints have been noted:
- Room Cleaning: Housekeeping service is typically weekly, and daily cleaning is not standard for shorter stays, often requiring a request and sometimes an additional fee or manager approval to get the room cleaned earlier than the scheduled fourth night. This policy, justified by the hotel as being sustainable, can be an inconvenience for guests on shorter trips.
- Pillow Comfort: Several guests have reported the pillows to be "like balloons" and "very uncomfortable," indicating a lack of selection for different preferences.
- Room Size: Some visitors have found the rooms to be relatively small.
- Bathroom Layout: The open-plan shower and frosted glass toilet in some rooms are not favored by all, especially those traveling with friends rather than partners.
- Communication: There have been instances of inconsistent communication among staff regarding cleaning requests and sometimes a perceived lack of effort to switch to English if staff realize a guest speaks German.
- Additional Charges: An extra €2 per day charge on top of the reservation has been noted by some guests.
Sources
Points to Consider
- •Despite the positive aspects, several recurring complaints have been noted:
Google Reviews
110 reviews
Recent Guest Reviews
Palate-Cleanser
Lyf east is located near the main and fabulous for people who are visiting Frankfurt for a few days. They have a great concept and the rooms are beautiful. I tried the breakfast which is all vegan and super tasty. In the summer it’s lovely, you can walk easily to the city along the main and they are several of local stores, cafes and restaurant just around the corner. The hotel also has its own ki...
Response from the owner
Hi Palate-Cleanser,<br>Thanks for your 5* rating and for choosing lyf East Frankfurt ,for your recent stay!<br>Glad you liked the room 😃. Sorry about the noise at night – weekends can get a bit livel...
Mila
Very great Hotel! I went there with my parents as they had some sort of event in Frankfurt. The breakfast was very delicious and the lady there at the front was SO SO kind! We stayed one night, and the gym is also great, and it is quite big! Anyone can go there but there is a corner where only people above the age of 16 can go there. Overall the hotel and the experience was great!
Response from the owner
Hi Mila,<br><br>Thank you so much for your wonderful review! We’re delighted to hear that you and your parents enjoyed your stay with us. It’s great to know that you loved our breakfast, found our fro...
Stephan Uebelhör
We visited the "rooftop bar". It has a rooftop and the bar was quite cozy, but strangely the view is awkward: all you see is a most ugly backside of the building across the road. Quite busy but also a weird mix of people.
Response from the owner
Hi Stephan,<br>Thank you for sharing your feedback regarding your visit to the Marmion rooftop bar. We appreciate your honest observations and are glad to hear you found the bar cozy. We’re sorry to h...
Johanna Rosenbusch
Would not recommend for business travel. I’ve stayed in several rooms. None were quiet. It’s impossible to close the doors quietly, if anyone closes their door, it reverberates through the entire hallway. No carpet or anything that would soften the noise. Woke up several times per night. What a pity. I love the location and their vegan concept.
Response from the owner
Hi Johanna,<br>Thank you for your honest feedback. We’re truly sorry to hear that your stay didn’t meet your expectations in terms of noise levels. We understand how important a quiet environment is, ...
Olli Talvitie
For me, the the hotel was quite perfect! I wanted to stay outside the city center, work out, eat well, rest and wash some laundry. All is possible here! The rooms are quite compact and well decorated - no flaws here. Bear in mind that the bathroom and shower are IN the room, divided with walls that look good but offer no soundproofing. Joint spaces were great for some laptop time and you can ma...
Response from the owner
Hi Olli,<br><br>thanks for choosing us for your recent visit to Frankfurt and we are glad that you were overall satisfied with your stay. We hope to be able to accommodate you again in the future.<br>...
Steffen Frischat
We stayed a few times, but will not return. The rooms are OK, if you feel cosy in a small, dark and noisy space. It has some design to it, so you can take it for somebody's idea of style. However, what kinda blew my mind was a conversation I had when I asked the reception that the room service would please not use room spray next day. Turns out "We have weekly room service". Really? "Yes, pleas...
Response from the owner
Dear Steffen,<br>Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your recent stay did not meet your expectations, especially after previously choosing to stay ...
Marriott
