L'Ermitage Beverly Hills

L'Ermitage Beverly Hills: A Sanctuary of Understated Luxury with Two Michelin Keys

L'Ermitage Beverly Hills stands as a beacon of discreet luxury, earning its prestigious Two Michelin Keys for an exceptional stay. This all-suite hotel, renowned for its privacy and impeccable service, offers a residential-style experience that consistently garners high praise from guests.

1. Overall Rating & Sentiment

The general consensus for L'Ermitage Beverly Hills is overwhelmingly positive, with guests frequently describing their stays as "wonderful" and "exceptional." It boasts an impressive overall rating of 9.1, with high scores across categories such as cleanliness (9.7), comfort (9.7), and staff performance (9.6). The sentiment points to a tranquil, sophisticated, and highly personalized experience.

2. Key Highlights

Guests consistently laud several aspects of L'Ermitage Beverly Hills. Foremost among these is the outstanding service and friendly staff who often remember guest preferences and names. The excellent location on a palm-lined residential boulevard, yet just a stone's throw from Rodeo Drive, is another significant highlight. The hotel's spacious, all-suite accommodations are frequently praised, offering a rare sense of roominess in the city. Amenities such as the rooftop pool and sundeck with panoramic views of Hollywood Hills and Downtown LA are highly desirable features, providing a serene oasis. Complimentary transportation within a 2-mile radius via a chauffeured BMW or Maserati is also a much-appreciated service. The hotel's commitment to discretion and privacy further contributes to its appeal as a Hollywood insider's retreat.

3. Room Quality

The rooms at L'Ermitage Beverly Hills are all suites, designed with a glamorous mid-century style and a sophisticated palette of calming neutral tones. They are described as "massive," "spacious," and "super-comfortable," offering a residential feel. Comfort is paramount, with guests often raving about the "amazing" and "comfortable" beds. Each suite typically features a dedicated dressing room with full-length lighted mirrors, ample wardrobe space, and oversized marble bathrooms with soaking tubs and separate showers. Many suites also include French balconies, allowing for natural light and views. Thoughtful touches like personalized pillowcases, Diptyque bathroom products, Nespresso machines, and handwritten welcome cards enhance the luxurious experience.

4. Dining Experience

L'Ermitage Beverly Hills offers elevated dining experiences across its venues. Costa Covo Osteria provides a refreshingly simple yet delectable take on coastal Italian cuisine with hints of the French Riviera. Executive Chef Todd Matthews crafts seasonal, locally sourced dishes, from market-fresh crudo to handmade pasta and classic cuts of beef. The restaurant's beverage program features a curated wine list focusing on new-world Italian and French varietals and playful cocktail concepts. The rooftop lounge, Poza, offers sweeping 360-degree views and serves seasonal California fare and refreshing cocktails. Breakfasts at the hotel are highly praised as "really great." In the lobby, Alcova invites guests to unwind with specialty drinks and elegant small plates. Additionally, 24-hour in-room dining is available for ultimate convenience.

5. Service & Staff

The service and staff at L'Ermitage Beverly Hills consistently receive glowing reviews. Guests describe the staff as "outstandingly friendly and accommodating," "amazingly warm," and "excellent." The hotel is known for its highly personalized approach, with staff often remembering guests' names and preferences down to the smallest detail. This attentive hospitality contributes to the feeling of being "taken care of" and "at home." The complimentary car service with excellent drivers is frequently highlighted as exceptional.

6. Location & Accessibility

Nestled on a quiet, palm-lined residential boulevard on Burton Way, L'Ermitage Beverly Hills offers a serene escape while remaining exceptionally close to the heart of Beverly Hills. It's an easy walk to famous attractions like Rodeo Drive for shopping and dining, and a short drive from other popular Los Angeles landmarks. The hotel's complimentary car service within a 2-mile radius further enhances accessibility to the immediate area. The hotel is ADA compliant and offers accessible parking spaces and rooms.

7. Value & Pricing

L'Ermitage Beverly Hills is a luxury property, and its pricing reflects that. Average weeknight rates are around $793, with weekend nights averaging $816. While this is a significant investment, many guests feel it offers "unparalleled value" and is "worth every cent" for the exceptional experience provided. March is noted as the cheapest month to stay, with July being the most expensive.

8. Common Complaints

While overwhelmingly positive, some recurring issues and criticisms have been noted by guests:

• Slow service in the restaurant: Some guests have mentioned experiencing slow service, particularly in the ground-floor restaurant.
• Lack of self-parking options: The hotel primarily offers valet parking, which some guests find inconvenient, with a fee of $70 per night.
• Streetside room noise: A few reviews indicate that lower-level rooms facing the street can be prone to traffic noise.
• Rooftop pool conditions/accessibility: While generally a highlight, there have been mentions of the rooftop terrace feeling "less polished" or "underused" in the past, and one review noted the pool being cold and deserted during a winter stay. It's important to note that a significant rooftop renovation, including a new bar and restaurant, was approved in late 2023 and is debuting in late 2024, which may address some of these points.
• High pricing for certain items: A specific complaint cited an $11 latte as being steep, even for Beverly Hills.

Sources

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