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AKA Beverly Hills

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AKA Beverly Hills - Selected hotel in Los Angeles Area, United States

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Hotel Details

Location

Los Angeles Area

United States, North America

Key Highlights

  • Service:** The staff's exceptional customer service and friendly, helpful demeanor receive strong commendation.

Expert Review: AKA Beverly Hills

AKA Beverly Hills, a Michelin Key Selected property, offers a luxurious extended-stay experience in the heart of Los Angeles' glamorous Beverly Hills. Guests consistently praise its spacious, apartment-style accommodations and prime location.

1. Overall Rating & Sentiment

AKA Beverly Hills generally receives an overwhelmingly positive sentiment and high ratings from guests. It boasts a "stellar rating of 9.7/10 based on 74 reviews" for its location and a "remarkable rating of 9.7" for its facilities. Many describe it as "amazing property and location" and a "home away from home". The property is recognized by the Michelin Guide for its quality and service.

2. Key Highlights

Guests consistently highlight several standout features:

  • Location: Its unparalleled position in the "Golden Triangle" is frequently cited as a major draw, offering easy walking access to luxury shopping and dining.
  • Design & Amenities: The modern, sleek, and hyper-luxe design of the residences, coupled with comprehensive amenities, including a high-tech fitness center, a private cinema, and a residents-only outdoor terrace with fire pits and views of the Hollywood Hills, are highly appreciated.
  • Service: The staff's exceptional customer service and friendly, helpful demeanor receive strong commendation.
  • Spacious Accommodations: The generous size of the suites, townhomes, and penthouses, equipped with full kitchens and in-suite laundry, contributes significantly to guest satisfaction, especially for extended stays.

3. Room Quality

The accommodations at AKA Beverly Hills are designed for comfort and luxury, catering to extended stays with a minimum reservation time of one week. The property features 88 residences, including one and two-bedroom suites, townhomes, and penthouses. These units are "uniformly sleek, modern, and hyper-luxe" and "extremely comfortable and well-equipped, providing a welcoming and homely atmosphere."

Key room features include:

  • Full Gourmet Kitchens: Equipped with granite countertops and stainless-steel appliances, including dishwashers, microwaves, and refrigerators.
  • In-suite Laundry: Each residence includes a washer and separate dryer.
  • Luxurious Bathrooms: Featuring generous marble and glass accents and Bulgari bath products.
  • Comfort & Design: Custom furnishings, comfortable beds, fireplaces in many suites, and private balconies offering views of the Hollywood Hills or the "Golden Triangle."
  • Technology: Flat-screen TVs, cable, iPod docking stations, and complimentary Wi-Fi are standard.

4. Dining Experience

While AKA Beverly Hills primarily offers apartment-style residences with fully equipped kitchens for self-catering, it provides distinctive dining options. Guests can enjoy in-suite dining provided by Wolfgang Puck's legendary Spago restaurant, with private access directly through the property. Complimentary morning coffee and tea are served daily in the lobby café. The concierge team is also available to offer recommendations and assist with reservations at fine local restaurants. Nearby dining options include upscale establishments like Mastro's Steakhouse and Il Pastaio.

5. Service & Staff

The service and staff at AKA Beverly Hills consistently receive high praise. Guests report being "greeted by a warm and inviting atmosphere" and describe the staff as "dedicated and attentive," going "above and beyond to ensure your every need is met." Specific mentions include "exceptional customer service" from the reception and parking staff and staff being "very friendly and helpful, always a smile and kind words." The team is available 24/7 for requests such as restaurant recommendations and transportation.

6. Location & Accessibility

Situated at 155 North Crescent Drive, AKA Beverly Hills is nestled in the heart of the "Golden Triangle" of Beverly Hills. This prime location earns a "stellar rating of 9.7/10" and is considered "superb" and "cannot be topped" by guests.

  • Attractions: It's just steps away from world-famous shopping on Rodeo Drive, Via Rodeo, and Robertson Boulevard. Other nearby attractions include the Los Angeles County Museum of Art, Cedars-Sinai Medical Center, and various gardens and parks.
  • Transport: The property is approximately a 30-minute drive from Los Angeles International Airport (LAX) and about 25 minutes from Hollywood Burbank Airport (BUR), depending on traffic. Taxis, ride-sharing, and car rentals are readily available.

7. Value & Pricing

AKA Beverly Hills is recognized for its "exceptional value for money, earning a remarkable rating of 9.1." Guests feel they receive "incredible value" for their investment, given the top-notch facilities and impeccable service.

  • Price Range: Room rates can vary significantly based on travel dates and room type. Recent findings indicate average prices around $901 per night, with rates ranging from approximately $589 to $1116 per night.
  • Extended Stays: The accommodations are specifically designed for long-term stays, with a minimum reservation time starting at one week. Monthly apartment rentals are also offered.

8. Common Complaints

While overall reviews are highly positive, some recurring issues and criticisms have been noted:

  • Housekeeping Frequency: Housekeeping is typically provided only once a week for extended stays, which some guests found infrequent.
  • Maintenance Issues: A few guests reported concerns regarding fixtures, window sealant, and exhaust fans, and some experienced poorly organized garbage disposal services.
  • Noise Levels: Some guests noted potential noise from the bustling Beverly Hills scene, including street noise and nearby construction, which might affect light sleepers.
  • Additional Fees: Guests are advised to clarify extra charges for services such as daily cleaning, additional beds, and parking, to avoid surprises.
  • Room Discrepancies: A few instances of discrepancies between the booked room type and the actual room received, or cleanliness issues upon arrival, have been mentioned.

Sources

  1. travel-buddies.com
  2. agoda.com
  3. booking.com
  4. stayaka.com
  5. michelin.com
  6. booking.com
  7. lovebeverlyhills.com
  8. thelosangeleshotels.com
  9. kayak.com
  10. stayaka.com
  11. stayaka.com
  12. stayaka.com
  13. silverdoor.com
  14. momondo.com
  15. apartments.com

Points to Consider

  • While overall reviews are highly positive, some recurring issues and criticisms have been noted:
  • Maintenance Issues:** A few guests reported concerns regarding fixtures, window sealant, and exhaust fans, and some experienced poorly organized garbage disposal services.
  • Room Discrepancies:** A few instances of discrepancies between the booked room type and the actual room received, or cleanliness issues upon arrival, have been mentioned.

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