Inkaterra Hacienda Urubamba
Two Michelin Keys
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Hotel Details
Location
Sacred Valley
Peru, South America
Expert Review: Inkaterra Hacienda Urubamba
Inkaterra Hacienda Urubamba: A Michelin Two-Keys Oasis in Peru's Sacred Valley
Inkaterra Hacienda Urubamba, a distinguished Michelin Key Two-Keys property, consistently garners exceptional praise as a luxurious and immersive retreat in the heart of Peru's Sacred Valley. Guests frequently describe it as a "piece of heaven" and "one of the best hotels" they have experienced, offering a unique blend of colonial hacienda charm and contemporary luxury amidst breathtaking Andean landscapes.
1. Overall Rating & Sentiment
The overall sentiment for Inkaterra Hacienda Urubamba is overwhelmingly positive, with guests frequently rating it as "exceptional" or "terrific". Review platforms often reflect high scores, such as an impressive 9.5 overall rating from delighted guests. The hotel is celebrated for providing an unforgettable, luxurious, and tranquil experience.
2. Key Highlights
Guests consistently rave about several aspects of Inkaterra Hacienda Urubamba. The stunning location with panoramic views of the Sacred Valley and snow-capped mountains is a major draw. The exceptional service and friendly staff also receive widespread acclaim. The hotel's unique design, which blends colonial hacienda style with contemporary luxury, often incorporating local craftsmanship and traditional elements, creates an authentic and inviting atmosphere. Amenities such as the organic farm, which supplies the restaurant, and the inclusion of various on-site excursions (like birdwatching, twilight mountain walks, and chicha-making demonstrations), are highly appreciated.
3. Room Quality
The rooms, particularly the standalone casitas, are a significant highlight, described as spacious, comfortable, and elegantly designed. They feature a harmonious blend of traditional Andean and contemporary elements, including colonial-style furniture, intricately woven blankets, and handcrafted woodwork. Guests can expect enormous king-sized beds with 100% Pima cotton sheets, down duvets, and hypoallergenic pillows, ensuring a restful sleep. Many rooms boast private terraces offering sweeping 360-degree mountain views. In-room comforts include a working stone fireplace, a seating area, a dining area, flat-screen TVs with cable channels, and an iPod docking station. The large marble bathrooms are well-appointed with double sinks, powerful rain showers, separate toilet areas, heated towel rails, and Inkaterra's own organic, pH-balanced, homemade toiletries. Thoughtful touches like hot water bottles provided during evening turndown service enhance the cozy experience.
4. Dining Experience
The dining experience at Inkaterra Hacienda Urubamba is consistently lauded. The restaurant operates on an "earth-to-table" concept, utilizing fresh, local ingredients harvested from the property's 10-acre organic farm, which grows items like red and black quinoa, Urubamba corn, and various potatoes. Breakfast is a sumptuous affair, featuring a buffet of fresh Peruvian fruits, yogurts, local cheeses, cereals, and pastries, complemented by an à la carte menu offering made-to-order dishes like various egg preparations, humitas, and quinoa pancakes. Lunch and three-course fine dining dinners are also available, often enjoyed with gorgeous views of the Sacred Valley from the restaurant and adjacent terraces. The bar offers a comprehensive selection of macerated Piscos and a wide range of wines, with guests often receiving a complimentary pisco sour voucher upon arrival. A complimentary afternoon tea, featuring homemade cakes and the hotel's award-winning organic black tea, is another cherished amenity.
5. Service & Staff
The service and staff at Inkaterra Hacienda Urubamba are frequently highlighted as "super friendly" and "very nice". Guests are welcomed with traditional chicha drinks and receive attentive, personalized service from the moment of arrival. The staff's hospitality is described as warm and inviting, contributing to a sense of tranquility and making guests feel right at home. In-house guides are noted for their extensive knowledge of local flora, fauna, cultural traditions, and Incan history, enhancing the on-site excursions.
6. Location & Accessibility
The hotel boasts an "incredible location" in the Sacred Valley of the Incas, nestled on a hillside within 100 acres of farmland, offering serene and secluded views over the valley and the imposing green mountains. It is situated in the town center of Huayoccari, Huayllabamba district, Urubamba province, roughly 1 hour and 15 to 1 hour and 30 minutes by car from Cusco, and is well-positioned for accessing major Inca sites like Machu Picchu. The hotel can arrange airport transfers, making arrival seamless. While offering breathtaking scenery and a peaceful environment, the altitude (around 3,200 meters above sea level) means activities move at a stately pace, and guests are advised to manage potential altitude sickness.
7. Value & Pricing
As a luxury property, Inkaterra Hacienda Urubamba commands premium pricing. Average nightly room rates have been observed around $429 to $447, though some users have found rates as low as $352. Despite the cost, many guests feel it offers "exceptional value for money" due to the unparalleled level of comfort, world-class amenities, impeccable service, and unique immersive experiences. Packages often include buffet breakfast, sometimes lunch and dinner, and various guided excursions within the property.
8. Common Complaints
While overwhelmingly positive, some guests have expressed minor criticisms. A few reviews indicated that the "value for money was lacking," particularly concerning restaurant prices and certain service aspects. Additionally, the presence of stairs at the entrance and the lack of specially adapted rooms mean the hotel may not be ideally suited for wheelchair users.
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About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.
