Andenia Boutique Hotel

Andenia Boutique Hotel, nestled in Peru's Sacred Valley, is consistently praised as a serene and beautifully designed retreat, earning its selection in the Michelin Key. Guests frequently highlight its lush gardens, attentive staff, and tranquil ambiance, making it a highly recommended stay for those exploring the region.

1. Overall Rating & Sentiment

The general consensus for Andenia Boutique Hotel is overwhelmingly positive, with guests describing it as an "oasis in a secluded location", a "gem", and an "amazing hotel". Reviews frequently use words like "beautiful," "serene," "peaceful," and "incredible." The hotel consistently receives high ratings for its property, service, and comfort, establishing a strong sentiment of satisfaction among visitors.

2. Key Highlights

Guests consistently rave about several aspects of Andenia Boutique Hotel:

• Stunning Gardens: The extensive, well-kept gardens with mountain views are a standout feature, creating a "serene" and "relaxing atmosphere". Guests appreciate the ability to wander and even pick fruit.
• Exceptional Service: The staff is frequently described as "attentive," "friendly," "helpful," and "accommodating". Personalized touches like hot water bottles at night are also appreciated.
• Tasteful Design & Ambiance: The hotel's design, from rooms to communal areas, is noted for its elegance and comfort, exuding a deep connection with nature and local heritage. The intimate setting with only nine rooms contributes to its private, retreat-like feel.
• Tranquil Setting: The peaceful and quiet environment allows guests to truly unwind and appreciate the surroundings.

3. Room Quality

The rooms at Andenia Boutique Hotel are consistently praised for their comfort and design. They are described as "lovely, perfectly designed" and "very comfortable". Each of the nine rooms features a private terrace or balcony, offering stunning views of the extensive gardens and surrounding mountains. Guests highlight "plush bedding" and "locally crafted décor". Amenities include heating (some bungalows have wood-burning stoves), free filtered water, yoga mats, and locally made Inkantu bath products. Rooms are kept "super clean". However, some guests have noted a lack of conveniences like an electric kettle, cups, or mini-fridge, and a lack of screens on windows or doors, which could lead to flies if open.

4. Dining Experience

The dining experience at Andenia is highly regarded. Guests enjoy an included breakfast that offers both a buffet with fresh fruit, breads, juices, and cereal, plus an "a la carte" option with dishes like avocado toast, scrambled eggs, and waffles. The restaurant, open for dinner, highlights classic Peruvian dishes such as lomo saltado and locally caught trout ceviche, along with nourishing soups, salads, pizza, and burgers. Fruits and vegetables often come from the hotel's own garden, emphasizing fresh, local ingredients. The lobby bar serves Peruvian drinks, including local coffee, tea from the gardens, and pisco cocktails. Room service is also available. While generally positive, one review mentioned a limited dinner menu, suggesting more variety would be appreciated for longer stays.

5. Service & Staff

The service and staff at Andenia Boutique Hotel are consistently lauded as a major highlight. Guests describe the team as "wonderful attentive," "incredibly friendly and knowledgeable," "very helpful," and "accommodating". Specific staff members, like Carolina, are often mentioned by name for their exceptional helpfulness in organizing excursions, special meal requests, and taxis. The multilingual staff also provides assistance with tours, tickets, and luggage storage.

6. Location & Accessibility

Andenia Boutique Hotel is strategically located in the Sacred Valley of the Incas, between Cusco and Machu Picchu, in the area of Calca. It's considered an ideal base for day trips to Machu Picchu, with the Urubamba train station approximately 20 minutes away, and Ollantaytambo about 50 minutes by car for more frequent train departures. The hotel offers a "secluded" and "quiet neighborhood" feel. Nearby attractions include the Salt Mines of Maras (about 40 minutes away) and Ollantaytambo Archaeological Site. The hotel can arrange airport transfers and tour assistance. However, one guest noted that the property's actual location in Sillachanca (about 12 km from Urubamba) was not always clear at the time of booking, leading to unexpected travel times.

7. Value & Pricing

As a Michelin Key Selected property and a boutique hotel with only nine rooms, Andenia offers an exclusive experience. While specific pricing varies, rates can start from approximately $244.20 per night. This price generally includes a comprehensive breakfast buffet with a la carte options. Guests largely feel it's worth the cost due to the exceptional service, beautiful property, and serene atmosphere. However, one guest felt the property was "a little bit overrated" in their experience, citing high costs for laundry and hotel-arranged transportation compared to local alternatives.

8. Common Complaints

While overwhelmingly positive, some recurring issues or criticisms have been noted by guests:

• Room Amenities: A few guests mentioned the absence of an electric kettle, cups, or mini-fridge in their rooms.
• Window Screens: The lack of screens on windows or doors was a concern for some, as it could lead to insects entering the room if left open.
• Noise/Disruptions: One guest reported being disturbed by loud maintenance work near their bungalow, followed by an unexpected water shut-off.
• Laundry & Transportation Costs: The hotel's laundry service was significantly more expensive than services in Cusco, and hotel-arranged taxis were found to be much pricier than alternatives like Uber for similar distances.
• Location Clarity: One review highlighted that the hotel's precise location in Sillachanca, rather than the broader Urubamba area, was not sufficiently clear during booking.
• Limited Dinner Menu Variety: For longer stays, some guests expressed a desire for more variety in the dinner menu.

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