Hotel Number Nine
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Hotel Details
Location
Florence
Italy, Europe
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Expert Review: Hotel Number Nine
Hotel Number Nine in Florence, Italy, a Michelin Key Selected property, consistently earns high praise from guests for its blend of historic charm, modern luxury, and exceptional service. Housed in a beautifully restored 17th-century palazzo, the hotel offers a sophisticated and tranquil retreat in the heart of the Renaissance city.
Overall Rating & Sentiment
Hotel Number Nine generally receives superb ratings, with guest scores often around 9.1 out of 10. The overwhelming sentiment is one of delight and satisfaction, with many guests describing their stay as "simply perfect" and "beyond expectations."
Key Highlights
Guests consistently laud the hotel's central location, exquisitely designed interior, and outstanding service. The luxurious and free spa, complete with a Turkish bath, jacuzzi, and sauna, is frequently highlighted as a fantastic bonus. Other key attractions include the comfortable beds, well-appointed rooms, and the quality of the breakfast. The hotel's unique blend of classic refinement and modern style, coupled with its focus on art, culture, and well-being, creates an exclusive and tranquil oasis.
Room Quality
The 40 to 53 individually designed rooms and suites are celebrated for their comfort, tasteful decoration, and beautiful aesthetics. Each room offers personal touches, such as designed ceramics and patterned upholstery, reflecting local Italian heritage with global influences. Guests frequently mention spacious layouts and amenities like feather-soft Simmons beds, Dedar fabrics, Diptyque delicacies, and sumptuous marble bathrooms. Rooms are also equipped with soundproofing, a mini-fridge/bar, and tea/coffee making facilities, ensuring a restful and convenient stay. Complimentary room upgrades for special occasions or as a gesture of hospitality are also a noted positive experience for some guests.
Dining Experience
Hotel Number Nine offers a highly-rated breakfast with a wide array of options, including continental, Italian, full English/Irish, vegetarian, vegan, gluten-free, and American choices. Guests praise the quality of the breakfast and the fast, efficient service. The hotel features an on-site "Nine Bistro" or "Daisy's Restaurant," which operates as a dining club offering an "iconic dinner show" with live music and refined cuisine. There is also a lounge bar and a cozy coffee shop for additional dining and relaxation.
Service & Staff
The service at Hotel Number Nine consistently receives glowing reviews, with staff described as "amazing," "exceptionally friendly," "helpful," "attentive," and "professional." Guests report that the staff go "above and beyond" to ensure a perfect stay, assisting with everything from excellent restaurant recommendations to booking tours and train tickets. Special efforts to make celebrations memorable, such as room upgrades and treats for anniversaries, are also highlighted.
Location & Accessibility
The hotel boasts an exceptional and "perfect" central location on Via dei Conti, 9, making it ideal for exploring Florence's historical and cultural attractions on foot. It is a mere "stone's throw" or a few minutes' walk from the Duomo and the Medici Chapels. Other major sights like Piazza di Santa Maria Novella, the Basilica of Santa Maria Novella, Piazza della Signoria, and Ponte Vecchio are also within easy walking distance (5-10 minutes). The Santa Maria Novella Train Station is conveniently located approximately 500 meters away, making it easily accessible for travelers.
Value & Pricing
While considered a luxury property, Hotel Number Nine is generally rated well for its value for money, with a score of 8.6. Prices for a 1-night stay for two adults can start from approximately $229-$260, though the average price can be around $518 per room. Guests often feel that the exceptional experience, luxurious amenities, and prime location justify the cost, offering "incredible value" compared to other hotels in Florence.
Common Complaints
The primary point to note for potential guests is that access to the hotel's luxurious spa and fitness center is subject to an extra charge, typically €25 per person per day. Additionally, children under 14 years of age are not permitted in the spa or fitness center. For guests traveling with pets, a fee of €30 per pet, per night, applies. While less frequently mentioned, some sources indicate that the property may not have elevators in all sections, which could be a consideration for guests with mobility concerns.


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