Crossing Condotti

Crossing Condotti, Rome: A Michelin Key Selected Gem in the Heart of the Eternal City

Crossing Condotti in Rome has earned a stellar reputation as a Michelin Key Selected property, consistently praised for its exceptional location, elegant design, and deeply personalized service. Often described as a charming townhouse rather than a traditional hotel, it offers an intimate and luxurious "home away from home" experience.

1. Overall Rating & Sentiment

The general consensus for Crossing Condotti is overwhelmingly positive, with guests frequently rating it as "Wonderful" or "Exceptional". Review scores consistently highlight its prime location (10.0), impeccable staff (9.9), and high levels of cleanliness (9.7) and comfort (9.7). The sentiment is one of delight and strong recommendation, with many guests expressing a desire to return.

2. Key Highlights

Guests consistently love several aspects of Crossing Condotti:

• Location: Its unparalleled position right next to the Spanish Steps, Via Condotti's luxury boutiques, and within walking distance of major attractions like the Trevi Fountain and Piazza del Popolo, is a standout feature.
• Service: The highly personalized and attentive service, particularly from staff members like Gerald, Francesco, and Davide, receives widespread acclaim. Staff are noted for their kindness, welcoming demeanor, eagerness to help, and excellent recommendations for local experiences.
• Design & Ambiance: The elegant and romantic design, blending classical Roman beauty with modern art, original wooden ceilings, and antique furnishings from the owner's private collection, creates a serene and uniquely Roman atmosphere.
• Amenities: Thoughtful in-room amenities, including comfortable beds, luxurious L'Occitane toiletries, Nespresso machines, and complimentary soft drinks and snacks in a communal kitchenette or in some rooms, are frequently appreciated. Several rooms also feature iPads and complimentary Wi-Fi.

3. Room Quality

The rooms at Crossing Condotti are described as gorgeous, immaculate, and extremely comfortable. Each of the handful of rooms is unique and individually styled, featuring parquet floors, high ceilings, and large windows. The decor incorporates a harmonious mix of antique furnishings, heirloom paintings, and modern elements, often in soft, muted tones. Beds are large and very comfortable with high-threadcount linens. Bathrooms are beautiful, with options including rainfall showerheads, bathtubs, and designer toiletries. Some Master Rooms, Junior Suites, and Deluxe Rooms offer kitchenettes and advanced features like chromotherapy walk-in showers with speakers.

4. Dining Experience

Crossing Condotti operates more as a guesthouse or private residence than a traditional hotel, and therefore, does not have an on-site restaurant or offer breakfast service. However, guests have access to a communal kitchenette with a Nespresso machine, complimentary soft drinks, and biscuits. In-room tea/coffee makers and snacks are also provided. The exceptional location means guests are surrounded by numerous renowned restaurants, bars, and cafés, making it easy to enjoy traditional Roman breakfasts and dining experiences nearby. The concierge is highly praised for providing excellent, non-touristy restaurant recommendations.

5. Service & Staff

The service and staff are consistently highlighted as impeccable and a major reason for guests' satisfaction. Individuals like Gerald, Francesco, and Davide are frequently mentioned by name for their kindness, attentiveness, and willingness to go "above and beyond" to ensure a memorable stay. Guests appreciate the personalized approach, concierge services (available during day-time hours, typically 8:30 AM to 6:30 PM), and helpful assistance with travel-related issues, restaurant bookings, and local insights.

6. Location & Accessibility

The location of Crossing Condotti is undeniably one of its strongest assets. It is situated on the first floor of a historic building in the heart of Rome's historic center, directly off Via Condotti. This places it:

• Immediately adjacent to: Piazza di Spagna and the Spanish Steps.
• Within easy walking distance of: luxury boutiques like Fendi, Prada, and Gucci, the Trevi Fountain, Piazza del Popolo, and other significant monuments and attractions.
• Surrounded by: a vibrant array of restaurants, bars, and cafes.

Public transportation is easily accessible, with Spagna Underground Station just 190 meters away. For airport transfers, Leonardo Express takes 30 minutes from Fiumicino to Termini train station, from where a short taxi ride or three metro stops can reach the hotel.

7. Value & Pricing

Crossing Condotti is considered a great value for the quality of rooms and its fantastic central location, despite being a luxury boutique property. While prices vary, an average price of around $444 per room has been noted, which is higher than the average hotel room in Rome ($270), yet still seen as offering remarkable value for the comfort and elegance provided. Nightly rates can start from approximately $248. Guests should also be aware of a city tax of EUR 6.00 per person, per night, for up to 10 nights, which is not included in the room price and payable at the hotel.

8. Common Complaints

While overwhelmingly positive, some minor and infrequent complaints or considerations include:

• No Elevator: As the property is on the first floor of a historic building, there is no elevator, which might be a consideration for guests with mobility issues. However, staff are typically on hand to assist with luggage.
• Limited Front Desk Hours: The reception area is staffed during the day, generally from 8:30 AM to 6:30 PM, so guests with late arrivals need to inform the hotel in advance.
• Street Noise: Due to its central location, some guests have occasionally mentioned a quiet murmur of street noise, though rooms are often described as having good windows for quietness.
• Small Bathrooms: One isolated review for a different property named "Hotel Condotti" mentioned very small bathrooms and issues with air conditioning. However, reviews specifically for "Crossing Condotti" consistently praise the beautiful and well-equipped bathrooms. Air conditioning is generally listed as an amenity.

Overall, Crossing Condotti stands out as a highly recommended and refined choice for travelers seeking a luxurious and authentically Roman experience with exceptional service and an unbeatable location.

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