Hotel La Palma Capri, an Oetker Collection Hotel
One Michelin Key
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Hotel Details
Brand
Oetker Collection
Location
Hotel La Palma Capri, an Oetker Collection Hotel · Capri, Italy
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Key Highlights
- ✓Exceptional Service: The staff's attentiveness, warmth, and dedication to guest satisfaction are frequently lauded.
- ✓Stunning Design & Aesthetics: The hotel's decor, blending classic Italian elegance with contemporary design, is frequently admired, including Roberto Ruspoli's frescos and stylish interiors.
- ✓Outstanding Dining: The culinary offerings, particularly the breakfast and the rooftop restaurant Bianca, receive high praise.
- ✓Beach Club Accessibility: Although the hotel offers an excellent private beach club, its off-site location requires a car, which some guests find inconvenient.
Expert Review: Hotel La Palma Capri, an Oetker Collection Hotel
Hotel La Palma Capri, an Oetker Collection Hotel, stands as a beacon of luxury and elegance on the fabled Italian island. Dating back to 1822, this meticulously reimagined property offers a sophisticated retreat just steps from Capri's vibrant Piazzetta.
Overall Rating & Sentiment
Hotel La Palma Capri consistently garners exceptional reviews, with an overall rating often described as "Exceptional" (around 9.6 out of 10) on various platforms. Guests frequently express a desire to return, highlighting a truly memorable experience. The sentiment is overwhelmingly positive, emphasizing the hotel's luxurious ambiance and impeccable service.
Key Highlights
Guests consistently praise several aspects of Hotel La Palma Capri:
- Exceptional Service: The staff's attentiveness, warmth, and dedication to guest satisfaction are frequently lauded.
- Prime Location: Situated in the heart of Capri, it offers immediate access to the town center, high-end shopping, and the iconic Piazzetta.
- Stunning Design & Aesthetics: The hotel's decor, blending classic Italian elegance with contemporary design, is frequently admired, including Roberto Ruspoli's frescos and stylish interiors.
- Outstanding Dining: The culinary offerings, particularly the breakfast and the rooftop restaurant Bianca, receive high praise.
- Luxury Amenities: The property boasts a full-service spa, an outdoor pool, a panoramic rooftop terrace, and a private beach club.
Room Quality
The rooms and suites at Hotel La Palma are described as stylish, comfortable, modern, and new. They feature plush, comfortable beds and top-quality amenities. Each accommodation is tastefully decorated, blending contemporary conveniences like air conditioning, flat-screen TVs, and minibars with classic Italian design elements. Some rooms offer balconies, and certain older elements like frescoed walls and traditional tiled floors add to their charm. Luxurious linens and exquisite decor contribute to a truly memorable stay.
Dining Experience
Hotel La Palma offers a distinguished culinary journey under the direction of Michelin-starred Chef Gennaro Esposito.
- Gennaro's: The flagship restaurant, Gennaro's, serves authentic Italian cuisine, embracing the timeless romance of 1950s Capri. Guests consistently commend the outstanding daily breakfast, which includes a generous buffet and a full à la carte menu.
- Bianca Rooftop Carne & Crudo: This glamorous rooftop restaurant and lounge bar provides spectacular 360° views over Capri Village and the sea. Bianca reimagines the steakhouse and raw bar with a distinct Italian twist, offering an electric atmosphere with DJs, saxophonists, and curated cocktails.
- Other Venues: The hotel also features Aqua Bar, La Palma Bar & Terrace, and a beach club with its own dining options.
Service & Staff
The service at Hotel La Palma is consistently highlighted as exceptional and a major strength of the property. Guests report that the staff is incredibly attentive, welcoming, and helpful, often going beyond expectations to make their stay special. The concierge team is praised for their ability to assist with reservations, provide local recommendations, and arrange personalized experiences, ensuring guests feel valued and pampered.
Location & Accessibility
Hotel La Palma boasts an "amazing location" right in the center of Capri, just a two-minute walk from the Piazzetta di Capri and Piazza Umberto I. Its central position allows for easy walking access to high-end boutiques, restaurants, bars, and attractions like Via Krupp and the Gardens of Augustus. While the hotel itself does not offer direct sea views from all rooms, it provides a free shuttle service to its private beach club, Da Gioia, located in Marina Piccola. The Marina Grande port, where boats to mainland Italy depart, is approximately 1.7 miles away. The hotel staff can also assist with private transfers from Naples and Rome airports.
Value & Pricing
As a luxury Oetker Collection property and a Michelin Key One-Key hotel, Hotel La Palma Capri operates at a high price point. While some guests note that Capri in general can be "overpriced," the overall value for money at Hotel La Palma is rated well (around 8.7 out of 10), reflecting the high quality of the experience. Average weeknight prices can be around $2,233, and weekend nights around $1,424, although these are subject to fluctuation. Guests often feel the exceptional service and amenities justify the cost.
Common Complaints
While largely positive, some recurring issues or criticisms have been noted by guests:
- Pool Size and Seating: The outdoor pool, while elegant, can be small and in need of updates, with limited seating that may become crowded during peak season.
- Room Views: Some deluxe rooms with balconies might overlook nearby residential buildings or active construction rather than scenic sea views, potentially disrupting the desired peaceful atmosphere.
- Beach Club Accessibility: Although the hotel offers an excellent private beach club, its off-site location requires a car, which some guests find inconvenient.
- Noise Levels: A few reviews mention issues with noise, though this is not a widespread complaint.
Sources
Points to Consider
- •While largely positive, some recurring issues or criticisms have been noted by guests:
- •Noise Levels: A few reviews mention issues with noise, though this is not a widespread complaint.
Google Reviews
417 reviews
Recent Guest Reviews
Rock 88
Our stay at La Palma was truly exceptional. The hotel couldn’t be in a better spot—right in the heart of Capri, just steps away from the best shops, restaurants, and everything you want to explore. Yet once you step inside, it feels calm, elegant, and welcoming. The staff really makes the difference. Everyone was warm, kind, and genuinely cared about making our stay special. The hotel itself is s...
Response from the owner
Dear Rock 88,<br><br>Thank you so much for your heartfelt and detailed review. <br><br>We’re truly delighted to hear that your stay at La Palma was such a memorable experience. It’s wonderful to know ...
P A
We didn't stay here but enjoyed a lovely lunch on the terrace looking into the street. Petra is a true asset on the hotel and very friendly and helpful. Our meal was delicious (club sandwich and burger) - whilst expensive it was definitely worth it for the atmosphere and vibe. We would return again if we were in Capri.
Response from the owner
Dear P A,<br><br>Thank you so much for your kind words.<br><br> We're delighted to hear that you enjoyed your lunch on our terrace and soaked in the vibrant atmosphere of Capri. <br>We're also glad th...
Kelly MB
Beautiful hotel and the rooms are lush in size and pretty. Unfortunately the hotel didn’t warn us that our junior suite is above the hotel restaurant and lounge and it’s very loud. It’s definitely not peaceful it took us until 2am to fall asleep until the noise calmed down. So we laid there annoyed and tired. Also the bed squeaks so everytime we got in and out of it it makes an annoying noise. For...
Response from the owner
Dear Kelly MB, <br><br>Thank you for taking the time to share your feedback.<br><br>We're pleased to hear you appreciated the beauty and spaciousness of our rooms. <br><br>We sincerely apologize for t...
Christine Moon
Our stay here was top notch! Firstly, the service was impeccable. Everyone was so nice and helpful especially the concierge desk who was so patient with me! Thanks to them I was able to find my lost items from the ferry. The rooftop bar is beautiful so dinner and drinks are a must. And you cannot beat the location of this hotel. It is literally right in the thick of it all. We loved our stay here ...
Response from the owner
Dear Christine,<br><br>Thank you very much for your kind review. We are truly delighted to hear that your stay with us met your expectations. It is especially rewarding to know that our team, provided...
Benjamin Notkin
Amazing hotel in the heart of Capri. Service and rooms you will not be disappointed with. Not a luxury everyone will be able to stomach, but for those who can. Highly recommend.
Response from the owner
Dear Mr Benjamin Notkin,<br><br>Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you enjoyed your stay with us in the heart of Capri and that our service and...
Ron Zofnat
This is the most amazing hotel on capri. Chic and clean and best location. For all those who heard rumors that capri is too touristy or you can’t go end of July - I went July 30-Aug 3 and this hotel crushed it and made the trip. The absolute best best best and game changer for the island. Not one bad thing only incredible.
Response from the owner
Dear Mr Ron Zofnat,<br><br>thank you for your wonderful feedback. <br><br>We’re delighted to hear that your stay with us exceeded expectations and that our location, ambiance, and service contributed ...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
