Hotel Henrietta
One Michelin Key
Hotel Details
Location
Hotel Henrietta · New Orleans, United States
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Expert Review: Hotel Henrietta
Hotel Henrietta, a Michelin Key One-Key property in New Orleans, offers an exceptional boutique experience, blending modern design with classic NOLA architectural references and Southern hospitality. Opened in April 2024, the hotel has quickly garnered high praise for its attentive service, stylish rooms, and prime location.
1. Overall Rating & Sentiment
Hotel Henrietta receives consistently exceptional ratings from guests, with scores as high as 9.6/10. The general sentiment is highly positive, with guests frequently describing their stays as comfortable, enjoyable, and memorable.
2. Key Highlights
Guests frequently commend the hotel's excellent and helpful staff, as well as its unique design and inviting atmosphere. The lobby bar is noted for its great vibe, and the hotel's fresh take on historic architecture, incorporating elements like arched colonnades and oversized balconies, is a distinct feature. The availability of high-speed WiFi and concierge services further enhances the guest experience.
3. Room Quality
The 40 meticulously designed rooms and suites at Hotel Henrietta are described as spacious, clean, and comfortable. Guests appreciate the super comfortable Tempur-Pedic beds with premium bedding, great showers, and well-functioning technology. The interior design, led by Farouki Farouki, features a moody jewel-tone palette, custom millwork, velvet headboards, and mosaic-tiled bathrooms. Many rooms also boast private furnished balconies, and some suites offer kitchenettes and extra hosting space. Elevated essentials such as Tivoli radios, Smeg mini-fridges, Le Labo bath products, and Parachute linens add a touch of luxury.
4. Dining Experience
While Hotel Henrietta does not have a full-service restaurant on-site, it offers a pleasant dining experience through its Avenue Room Coffee concept. This space serves as a café and bagel shop in the morning, collaborating with local bakery Flour Moon for highly-rated bagels, and transitions into a bar offering cocktails and light bites later in the day. Guests can enjoy cooked-to-order breakfasts. For more extensive dining, guests can explore nearby local restaurants or visit The Columns, a sister hotel, for New American plates.
5. Service & Staff
The service and staff at Hotel Henrietta consistently receive high praise. Guests describe the staff as excellent, helpful, friendly, courteous, informative, attentive, and capable. The 24-hour front desk and concierge services contribute to a welcoming and supportive environment.
6. Location & Accessibility
Strategically located on St. Charles Avenue in the Uptown Historic District, Hotel Henrietta offers an exceptional location. It provides convenient access to both the city center and the leafy Garden District. Guests find it easy to walk to various food places on Magazine Street and can utilize the streetcar for transport to areas like the French Market and French Quarter. It's also a manageable 5-7 minute walk to Bourbon Street, offering proximity without being in the midst of constant activity. The neighborhood is described as relatively nice, with walkable shops and restaurants.
7. Value & Pricing
Hotel Henrietta is considered to offer great value, with rates starting from approximately $146. Average prices for a weeknight hover around $328, while weekend nights can average $495. The cheapest deals are typically found during the low season, particularly in September and October.
8. Common Complaints
No significant recurring complaints were highlighted in the available reviews. Some minor considerations include the fact that the hotel does not have a full-service restaurant on-site, though its cafe and bar offerings are well-received. Additionally, the property's outdoor spaces, such as balconies and patios, might not be suitable for all children, and guests with concerns are advised to contact the property.
Sources
Google Reviews
62 reviews
Recent Guest Reviews
Marci Gutheil
Do not book here unless you like having your belongings stolen!!! We booked two rooms the weekend of February 6. Our stay was wonderful until I discovered that I had left a pair of shoes in the room. The day after we checked out, I called the hotel first thing and an employee named Larry let me know that he had the shoes in his possession, they were safely put away, and he would have a manager cal...
Hari Nathan Bhushan
This is a really nice new hotel in a great location. The service is really nice too. 1. It's on St. Charles, close to trolley , a grocery store close by, decent dining options in walking distance. 2. Hotel is new, and very nice inside. Nice lobby and outside seating. They also have coffee shop which makes very good lattes that are priced well. 3. Service was always nice from housekeeping to fr...
Jasmine Tew
The room is new and nicely decorated, but the details made this stay a lukewarm experience. - Shower water temp wouldn’t stay hot a couple times - Dirty cotton swabs in the jar - Hotel bar served a very watery matcha latte and the cocktail came with a sad floppy mint - Requested slippers since it was missing from the room but staff seemed confused /couldn’t explain why it wasn’t possible to suppl...
Danielle David
Recently stayed here and loved it. The hotel is EXTREMELY clean. The staff is lovely. Two girls in the front making coffee Saturday morning were amazing. Coffee bar was awesome. Drinks on Friday night were fabulous. They make a great pimms cup! We got an upgrade with the point app. Amazing balcony. Only thing I did not enjoy was no valet and limited parking. That did not deter from our awesome ti...
Ragan Hensley
Beds are amazing. Housekeeping is wonderful. But that’s where it ends. We got back to our hotel at 8pm and couldn’t order a Dr ink - bar closed. Two nights in a row the tv didn’t work. Despite housekeeping trying and failing, it never worked. Front desk person couldn’t care less and said we could maybe speak to a manager the next day at 3pm. Unacceptable. For a Michelin key property this was a HUG...
danielle miles
I'm a local and have never stayed at the hotel; however, I do frequent the coffee bar. Larry made an oat milk lavender matcha for me yesterday that I thought about long after I had finished it. I also woke up thinking about it. lol I won't make it by this week for another one, but I want management to know that Larry is an absolute gem of a person and is very talented! He is the only person that w...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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