Q & C Hotel
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Hotel Details
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Q & C Hotel · New Orleans, United States
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Key Highlights
- ✓Service & Staff: The friendly, helpful, and knowledgeable staff receive numerous accolades for their exceptional hospitality.
Expert Review: Q & C Hotel
Q & C Hotel, New Orleans: A Comprehensive Review of a Michelin Key Selected Property
The Q & C Hotel New Orleans, a Michelin Key Selected property, consistently earns praise for its blend of historic charm and modern amenities, making it a popular choice for travelers seeking a boutique experience in the heart of the city. Housed in the meticulously restored 1913 headquarters of the New Orleans and Northeastern Railroad, the hotel offers a unique ambiance that resonates with guests.
1. Overall Rating & Sentiment
The general consensus for Q & C Hotel is highly positive, with average ratings typically ranging from 4.1 to 4.4 out of 5 across various platforms. On the MICHELIN Guide's 20-point scale, it holds an impressive 18.3. Guests frequently commend its "boutique style" and "vibe," often describing their stay as excellent and appreciative of the hotel's character.
2. Key Highlights
Guests consistently laud the Q & C Hotel for several standout features:
- Location: Its prime location in the Central Business District, nestled between the vibrant French Quarter and the artsy Warehouse District, is a major draw.
- Design & Ambiance: The hotel's design, which preserves original exposed brick walls and hardwood floors while incorporating modern, industrial-style furnishings and historical photographs, is a significant highlight.
- Service & Staff: The friendly, helpful, and knowledgeable staff receive numerous accolades for their exceptional hospitality.
- The Q&C Bar: The on-site bar is recognized locally for its inventive cocktails, light bites, local brews, and popular happy hour, often described as a cozy library-like space.
- Amenities: The presence of a 24-hour fitness center, free Wi-Fi, and pet-friendly policies are also appreciated.
3. Room Quality
The rooms at Q & C Hotel are frequently described as beautiful, clean, and comfortable, blending historic elements with modern comforts. Many rooms feature original exposed brick walls and hardwood flooring, paired with European furnishings and local artwork. Guests often highlight the comfortable beds, ample pillows (offering both soft and firm options), and the thoughtful inclusion of numerous power outlets and reading lamps built into the bed frame. In-room amenities typically include 47-inch flat-screen TVs with cable channels, Keurig coffeemakers, small refrigerators, safes, and complimentary high-speed Wi-Fi. Bathrooms are equipped with designer toiletries, specifically Molton Brown products, which are a guest favorite. Some guests have noted that while the bathrooms are nicely decorated, they can be small, and shower stalls may be narrow or lack sufficient lighting.
4. Dining Experience
The hotel's dining experience centers around the Q&C Bar, which serves savory breakfast and dinner options. Breakfast is available daily, offering options like an "All American Breakfast," omelets, and New Orleans specialties, available à la carte or cooked-to-order. The bar is particularly renowned for its happy hour (4 p.m. to 7 p.m. daily), featuring handcrafted cocktails and locally inspired bites. While the bar's offerings are generally well-received, some guests have mentioned inconsistencies in restaurant service or that the food can be "trash."
5. Service & Staff
The service and staff at Q & C Hotel consistently receive high marks for their friendliness, helpfulness, and genuine hospitality. Guests frequently use terms like "phenomenal," "caring," and "amazing" to describe their interactions with the hotel team. Specific shout-outs are often given to front desk and bar staff, who are noted for remembering guest names and preferences. The staff is also available around the clock to assist with city tours, riverboat cruises, and other excursions.
6. Location & Accessibility
The Q & C Hotel boasts an excellent location in New Orleans' Central Business District, offering easy access to many of the city's main attractions. It's conveniently situated within a 5-10 minute walk of the French Quarter and Bourbon Street, Canal Street, Lafayette Square, The Sazerac House, and the Caesars New Orleans Casino. The hotel is also close to the Audubon Aquarium of the Americas and the Ernest N. Morial Convention Center. Public transportation, taxis, and ride-sharing services are readily available, and the hotel offers valet parking, though it comes with a daily fee (around $42-$55).
7. Value & Pricing
Guests generally perceive the Q & C Hotel as offering good value for money, especially considering its prime location and upscale amenities. Room rates typically range from $151 to $200 per night, aligning with the average hotel room cost in New Orleans, though deals can be found for as low as $99 during off-peak seasons. While the cost of valet parking is an additional expense, it is noted to be competitive for the area.
8. Common Complaints
While overwhelmingly positive, some recurring issues and criticisms have been noted by guests:
- Bathroom Size/Lighting: Some reviews mention small bathrooms or narrow shower stalls, with occasional feedback about a lack of sufficient lighting within the shower.
- Inconsistent Dining/Breakfast Issues: A few guests have reported inconsistencies with restaurant service or issues with breakfast availability, such as it closing early.
- Window Coverings: Some rooms have window coverings that do not effectively block out light from outside the building, leading to light entering the room at night and impacting privacy.
- Maintenance Issues: Isolated incidents of maintenance problems, such as a running toilet or a lack of hot water in the shower for an extended period, have been reported.
- Check-in Delays: A few guests have experienced delays in checking in due to rooms not being ready.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring issues and criticisms have been noted by guests:
- •Inconsistent Dining/Breakfast Issues: A few guests have reported inconsistencies with restaurant service or issues with breakfast availability, such as it closing early.
- •Maintenance Issues: Isolated incidents of maintenance problems, such as a running toilet or a lack of hot water in the shower for an extended period, have been reported.
Google Reviews
1,714 reviews
Recent Guest Reviews
Tameka Canady
Cons - don't stay here if you are a light sleeper. You can hear all the structural noise - AC unit goes BOOM before it comes on 😂 and I could hear the bathroom doors/plumb flushing of either the room above or below. Pros - booked this room for Mardi Gras & for me it was the perfect location. Regardless of which way you walked you were 1 or 2 blocks from the parade route. The casino is about a 5 ...
Evan Gerritz
Had a great stay! The room and service were top notch. The location was actually hindered by mardi gras. Despite being right next to the parades, doing anything non parade related required an extra 20 minutes to 1 hour of walking/driving to make it out of the parade path. That being said, the staff were excellent, especially the front desk, the valets and Tammy the steadfast barkeep. She claimed o...
Alex Ortiz
Just finished a stay here and honestly, the service is what really sets this place apart. The vibes were great, but the people were even better. A massive shoutout to Arianna, Scarlet, Marguri, Jafeth, Cristina, and Kayla. You guys are legends! Thanks for being so welcoming and making sure I had everything I needed. It felt less like a stiff hotel stay and more like being looked after by people wh...
Amy Plaster
This was out first non-work trip to NOLO and the Marriott Q&C was the perfect hotel for us! The location is perfect (not too close to French Quarter but just close enough to walk everywhere), very clean and comfortable, extremely friendly and helpful staff, an above average gym, great food & bar! If you can snag their Park, Eat & Sleep package it's the best deal in town. Our room was tight (to ...
CM Paige
Excellent stay travelling for work. It was a tough week for NOLA with record low temperatures, but the hotel staff worked with us and handled the situation with grace. Overall the hotel was lovely, would gladly stay here again. Five mins from basically everything downtown!
Jeff Bateman (Slimsy)
Interesting, well-located place to stay in central New Orleans. Comfortable bed in a stylish room - as it’s an Autograph Collection property, the decor is more eclectic than your typical Marriott business-oriented brand. A highlight was enjoying Tammy and Kelly’s great service and company in the hotel bar. They went out of their way to create a fun atmosphere and share insights about how to make ...
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