Hotel Cort
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Hotel Details
Location
Mallorca
Spain, Europe
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Key Highlights
- ✓Location:** Its position on Plaça de Cort is repeatedly cited as perfect for exploring Palma's old town, with easy walking distance to major attractions, shops, and restaurants.
- ✓Inconsistent Staff Experience:** While generally excellent, one guest was less impressed with the afternoon/evening male shift of hotel and restaurant staff.
Expert Review: Hotel Cort
Hotel Cort, Mallorca: A Michelin Key Selected Urban Oasis in Palma
Hotel Cort, a Michelin Key Selected property, consistently earns high praise as a sophisticated boutique hotel nestled in the heart of Palma de Mallorca's historic center. Guests frequently laud its prime location, unique design, comfortable accommodations, and exceptional service, contributing to an overall "Wonderful" to "Exceptional" rating.
1. Overall Rating & Sentiment
Hotel Cort receives an overwhelmingly positive sentiment, with many guests rating it as "Wonderful" or "Superb." Review scores frequently reach above 9 out of 10, with location and staff often scoring the highest. The hotel is considered a "top-notch experience" and a favorite for return visits to Palma.
2. Key Highlights
Guests consistently highlight several standout features:
- Location: Its position on Plaça de Cort is repeatedly cited as perfect for exploring Palma's old town, with easy walking distance to major attractions, shops, and restaurants.
- Design & Ambiance: The hotel, a transformed 19th-century bank, boasts a unique and cohesive interior design by Lázaro Rosa-Violán, characterized by a Mediterranean-maritime style with blue and white accents, original tiling, and warm materials like wood and leather. The ambiance is described as quaint, cozy, warm, and inviting.
- Service: The staff consistently receives accolades for being friendly, helpful, attentive, and incredible.
- Amenities: A significant highlight is the rooftop terrace with a plunge pool and bar service, offering a refreshing oasis, especially during warm weather. The hotel also features a restaurant and a stylish bar.
3. Room Quality
The rooms at Hotel Cort are frequently described as beautiful, spacious, comfortable, and clean. Guests appreciate the thoughtful details and individual design of the 16 rooms, which include two double rooms and 14 suites. Some suites are duplex apartments and may feature fireplaces, free-standing baths, or hot tubs on private terraces, offering views of the square. The bathrooms are also well-designed, often featuring blue tiles, double showers with great water pressure, and quality amenities like Molton Brown products. Modern equipment, including flatscreen TVs, iPod docks, minibars, and coffee/tea facilities, are standard, with media hubs available upon request.
4. Dining Experience
The dining experience at Hotel Cort is highly regarded. The complimentary breakfast is consistently praised as delicious, generous, high-quality, and extensive, with a wide selection including pastries, eggs, and avocado toast. Guests enjoy eating breakfast outside on the plaza next to an ancient olive tree. The ground-floor restaurant offers seasonal, market-fresh Mediterranean fusion cuisine in a lively, informal atmosphere. There is also a Raw Bar serving seafood dishes like oysters, tuna tartar, or ceviche, complemented by an excellent wine cellar.
5. Service & Staff
The service at Hotel Cort is a major strong point, with staff being described as "absolutely incredible," "super helpful," "very friendly," "attentive," and "competent." Guests have noted the staff's willingness to go above and beyond, such as arranging babysitting, car services, and dining recommendations, and even mailing forgotten items.
6. Location & Accessibility
Hotel Cort enjoys an "amazing" and "perfect" central location on Plaça de Cort in Palma's historic center. It is ideally situated for exploring the city on foot, with major landmarks like Palma Cathedral, Plaça Major, and various shops and restaurants just minutes away. The hotel is also within walking distance of Palma Intermodal train station (approximately 15 minutes) and about a 15-minute drive from Palma de Mallorca Airport (PMI).
7. Value & Pricing
While specific price ranges are not always detailed in reviews, the hotel is generally considered to offer "impressive" value for its ideal location and generous room sizes. One reviewer mentioned paying around 500 euros for a night in a superior suite, which suggests it is a luxury offering. A bottle of cava in the room on arrival is a common "Smith Extra" when booking through certain platforms.
8. Common Complaints
While overwhelmingly positive, a few minor recurring issues have been mentioned by guests:
- Air Conditioning: Some guests have reported issues with the air conditioning not working properly or the room being too hot, leading them to sleep with balcony doors open.
- Noise: Sleeping with balcony doors open can lead to hearing clock chimes every 15 minutes due to the central location.
- Minor Maintenance: One review noted that a room was "in need of a spruce up."
- Inconsistent Staff Experience: While generally excellent, one guest was less impressed with the afternoon/evening male shift of hotel and restaurant staff.
- Limited Cafe Access: A complaint was made about being unable to get coffee and water at the hotel cafe, being told it was reserved, despite being empty.
Sources
Points to Consider
- •While overwhelmingly positive, a few minor recurring issues have been mentioned by guests:
- •Air Conditioning:** Some guests have reported issues with the air conditioning not working properly or the room being too hot, leading them to sleep with balcony doors open.
- •Limited Cafe Access:** A complaint was made about being unable to get coffee and water at the hotel cafe, being told it was reserved, despite being empty.
