Miro Hotel Bilbao
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Miro Hotel Bilbao · Bilbao, Spain
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Expert Review: Miro Hotel Bilbao
Miro Hotel Bilbao stands out as a highly acclaimed Michelin Key Selected property, renowned for its prime location, exceptional service, and sophisticated design. It consistently receives glowing reviews from guests, making it a top choice for discerning travelers visiting Bilbao.
1. Overall Rating & Sentiment
The overall sentiment for Miro Hotel Bilbao is overwhelmingly positive, with guests frequently rating it as "Superb" or "Excellent." Review platforms show high scores, including a 9.1 out of 10 based on over 1,600 reviews and an impressive 18.8 out of 20 from verified MICHELIN Guide guests. It is often described as a chic, art-inspired luxury hotel that is among the top in the city.
2. Key Highlights
Guests consistently praise the hotel's exceptional location, directly opposite the iconic Guggenheim Museum. The personalized and attentive service from the staff is another frequently highlighted aspect. The hotel's sleek, minimalist design, comfortable and stylish rooms, and excellent breakfast also receive high marks. Amenities such as the 24-hour honesty bar, a well-equipped gym, a private library, and a wellness suite with massage services add to the appeal.
3. Room Quality
Miro Hotel Bilbao's 50 rooms and suites are characterized by a minimalist and contemporary design, conceived by fashion designer Antonio Miró. They feature a dramatic palette of whites and creams against black carpets and black marble bathrooms. Guests report spotlessly clean rooms with comfortable beds and thoughtful touches. Rooms are equipped with smart TVs, free WiFi, and in some cases, DVD and MP3 players. Bathrooms are luxurious, featuring Molton Brown or Rituals toiletries, bathrobes, slippers, and often oversized power showers. Many rooms boast floor-to-ceiling windows, with some offering desirable views of the Guggenheim Museum or the city, while others face tranquil interior patios.
4. Dining Experience
The hotel serves a "delicious continental breakfast" or "buffet breakfast" featuring selected local products and fresh fruits, which guests consistently describe as excellent. Waiter service during breakfast is also noted. While there isn't a full-service restaurant on-site for other meals, the hotel offers a 24-hour honesty bar. Its central location means guests are just a short stroll away from numerous traditional Basque restaurants, pintxos bars, bistros, and cafes.
5. Service & Staff
The service at Miro Hotel Bilbao receives widespread praise. Guests describe the staff as "warm and attentive," "very helpful and friendly," "super kind," and "accommodating". Many highlight the exceptional concierge service, which provides excellent recommendations for dining and activities, and assists with luggage and airport transfers. The professionalism and willingness of the staff to go the extra mile, including offering free upgrades, contribute significantly to a pleasant stay.
6. Location & Accessibility
The hotel boasts an "excellent" and "unbeatable" location, positioned directly across the street or just steps away from the Guggenheim Museum Bilbao. It's also conveniently located halfway between the Guggenheim and the Museo de Belles Artes. Guests find it easy to walk to many major attractions, including the historic city center and Old Town (approximately 5-20 minutes walk). The Moyua metro stop is easily accessible, and the hotel is close to shopping areas and a hop-on/hop-off bus stop, providing excellent transport links for exploring the city.
7. Value & Pricing
While specific price ranges can vary, the hotel generally receives positive feedback for its value for money, with one review platform rating it 8.7 out of 10. Some sources indicate rates starting around $101 USD, though this may not be reflective of all room types or peak seasons. Guests generally feel the experience justifies the cost, especially given the prime location and high quality of service and amenities. However, some reviews mention that breakfast can be expensive as an add-on, and suggest that rooms facing inner courtyards might offer less value compared to other options.
8. Common Complaints
While overwhelmingly positive, some recurring minor criticisms include the potentially high cost of breakfast. A few guests have reported that rooms facing interior courtyards can be dark and less appealing than those with city or Guggenheim views, suggesting it might be worth considering other room options or hotels if a view is a priority. The 24-hour honesty bar, while a convenient amenity, might not offer the full-service bar experience some guests might expect. The lack of a full-service restaurant for lunch or dinner on-site is also noted, though mitigated by the abundance of nearby dining establishments.
Sources
Google Reviews
775 reviews
Recent Guest Reviews
Alison Ebbs
I stayed three nights at the Miro as part of a conference. The hotel is clean and the staff are wonderful. The location is ideal for visits to the Guggenheim and access to the tram, taking you all over the city. It's minutes from great restaurants, architechture, and shopping. I highly recommend!
Response from the owner
Thank you so much for taking the time to share your experience. It’s wonderful to know that we made your visit comfortable and enjoyable, and your recommendation means a lot to our team.<br><br>Our be...
Francisco Ricardo
Excellent place to write a book. Break out and saunter the 300 steps to the Guggenheim Bilbao. Be aware that this is Basque country and everything shutters at 11:00 pm at the latest, but you'll be happy staying in if you like. Everyone at the hotel is devoted, professional, and attentive. I love that it's a small building, but almost feels like a resort. There's a reading room next to the lobby wi...
Response from the owner
Dear Francisco, thank you for the wonderful review. <br>We are thrilled to see that you have perfectly captured the essence of our boutique hotel, and it was a pleasure to host you. <br>Hoping to welc...
Tony Ecuyer
Nice hotel in a great location. Staff were very helpful and we got a free drink in the self service bar and they even gave us free tickets to the Guggenheim which is just across the road (very close). I think this was luck and wouldn't expect them to have these for every guest. We chose an Urban Executive room and it wasn't made clear on Hotels.com that these are "internal" rooms, which means the ...
Response from the owner
Dear Tony, your positive comments are much appreciated, and we thank you for staying with us. <br>We are sorry to hear that certain features did not meet your expectations, but we offer different type...
Michael Atamian
I'd give them 10 stars if possible. The location is great, easy access to tram and the Guggenheim. The rooms are a little on the small side but well laid out. Only complaint on rooms was that only one side of the bed had an electrical outlet. Not a biggie. But what makes this place special is the staff. They are SIMPLY AWESOME. My wife was hospitalized for a short period during our stay, and the c...
Response from the owner
Dear Michael, thank you so much for choosing us, and your nice feedback. <br>We are committed to putting people first, and team would be happy to know that we provided you with a comfortable stay.<br>...
Gabrielle Gallegos
This hotel is perfectly located near the Guggenheim in the heart of the vibrant art and restaurant district of Bilbao. It's only a short walk along the river to Old Town. The rooms are lovely and the staff are extremely helpful and professional.
Response from the owner
Dear Gabrielle, thank you very much for your review. <br>It is especially rewarding to know that you found the room lovely and, most importantly, that our team made a positive impression. Our staff ta...
Mike E
I really liked this hotel and loved the location. It worked out perfectly for everything we wanted to do on this trip to Bilbao. From the moment we arrived the staff was attentive and took great care of us from the beginning of our stay until checking out. Breakfast was delicious and the perfect start for each day. You’re just minutes from the Guggenheim museum, shopping, and lots of restaurants. ...
Response from the owner
Dear Mike E, it is very important to us that our guests feel at home, and the whole team is delighted to know that you found everything to your liking during your stay. <br>Thank you for recommending ...
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