Son Sant Jordi
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Hotel Details
Location
Mallorca
Spain, Europe
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Expert Review: Son Sant Jordi
Son Sant Jordi, Mallorca: A Charming Michelin Key Selected Retreat in Historic Pollença
Son Sant Jordi, a distinguished Michelin Key Selected property in Pollença, Mallorca, consistently garners high praise for its exceptional hospitality, idyllic setting, and authentic Mallorcan charm. This family-run boutique hotel offers a tranquil escape, blending historic architecture with comfortable amenities, making it a favorite among travelers seeking a personalized and memorable experience.
1. Overall Rating & Sentiment
The general consensus for Son Sant Jordi is overwhelmingly positive, with guests frequently rating it as "excellent" or "fabulous." Online review scores often sit around 8.8 out of 10 or 8.7 out of 10, highlighting a strong appreciation for the hotel's unique character and warm atmosphere. The prevailing sentiment is one of delight and satisfaction, with many guests expressing a desire to return.
2. Key Highlights
Guests consistently rave about several standout features of Son Sant Jordi. The property's peaceful and elegant rustic atmosphere, set within a beautifully converted 17th-century townhouse, is often mentioned. A major highlight is the secluded, tree-lined garden, complete with lawns, flower beds, ample loungers, and an inviting swimming pool, offering a true oasis of calm. The central yet quiet location in Pollença's old town is also a significant draw, along with the exceptionally friendly and attentive staff who go above and beyond for their guests. The blend of traditional Mallorcan design with homely comforts is also a key aspect that guests appreciate.
3. Room Quality
Son Sant Jordi offers 18 to 20 individually decorated rooms and suites, spread across a main house and several charming annex buildings. These accommodations are described as being of a high standard, spacious, comfortable, and designed with a mix of romantic drapes, antique furniture, and traditional Mallorcan elements like earthenware tiles and white drapes. Rooms are equipped with modern conveniences such as air conditioning, satellite TV, a kettle, and private bathrooms with hairdryers. Some suites even boast rooftop terraces with spectacular views of the surrounding neighborhood. Garden-facing rooms are particularly noted for their tranquility.
4. Dining Experience
A highlight of the Son Sant Jordi experience is the complimentary buffet breakfast, which includes a generous spread of local goodies, homemade jams (some made from oranges grown in the garden), fresh fruit, pastries, cereals, cold meats, and hot items like eggs and bacon upon request. Breakfast can be enjoyed in a refined breakfast room or al fresco on the terrace or by the pool. The on-site La Placeta restaurant, open seasonally for lunch and dinner, serves Mediterranean and European cuisine, with tables spilling out onto the charming square for a romantic ambiance. Gluten-free and vegetarian options are available upon request.
5. Service & Staff
The service and staff at Son Sant Jordi are consistently lauded as exceptional. Guests frequently commend the family-run nature of the hotel, highlighting the warm, friendly, and incredibly hospitable demeanor of the team, especially Ana and her family. Reviews often mention the staff's attentiveness and willingness to go the extra mile, with personalized touches such as a complimentary bottle of bubbles for a guest's birthday, even when it wasn't explicitly mentioned. This creates a "home from home" feeling, making guests feel like part of the family.
6. Location & Accessibility
Son Sant Jordi boasts an enviable and quiet central location in the ancient town of Pollença, situated on a charming small square shared with an ancient church. It is just a minute's walk from a plethora of restaurants, cafes, shops, and art galleries, as well as the main square. Historical sites like the 365 stone steps to Calvari are also easily accessible. While centrally located, the hotel maintains a tranquil atmosphere. The beautiful beaches of Port de Pollença are a short 5-6 kilometer (approximately 10-minute) drive away. Free private parking is available a few minutes' walk from the hotel, though a reservation is needed. An airport shuttle service is also offered.
7. Value & Pricing
While specific pricing varies by season and room type, rates typically range from approximately €135 to €375 per room per night, including breakfast. Given the comprehensive amenities, exceptional service, and prime location, many guests consider Son Sant Jordi to offer good value for money. The inclusion of a high-quality breakfast further enhances its perceived value.
8. Common Complaints
While overwhelmingly positive, a few minor criticisms have occasionally surfaced. One older review mentioned an issue with a strong drainage smell in some rooms, specifically room 14 and the entrance hallway, which other guests were also discussing. Another guest noted that the swimming pool, while lovely, was "rather too cold during May to enjoy to its full". Some guests also found the spread of rooms across multiple buildings somewhat confusing. It's also worth noting that reception hours are limited during certain seasons, closing at 5:00 PM in winter and 7:00 PM from April to October.
