Nobis Hotel Palma

Nobis Hotel Palma, a Michelin Key One-Keys property, consistently garners high praise for its exceptional blend of historic charm and contemporary Scandinavian design, offering a luxurious and memorable stay in the heart of Palma's Old Town.

1. Overall Rating & Sentiment

The general consensus for Nobis Hotel Palma is overwhelmingly positive, with guests frequently describing it as "exceptional" and "absolutely phenomenal." Many express that it's one of the most beautiful hotels they have ever stayed in, highlighting its unique character and sophisticated atmosphere. The hotel consistently receives high ratings for sleep quality, service, and facilities.

2. Key Highlights

Guests are particularly captivated by several aspects of Nobis Hotel Palma:

• Design: The hotel masterfully blends its 12th-century Arabic palace origins with sharp, modern Scandi style by Wingårdhs studio. This results in a harmonious aesthetic featuring original stone walls, vaulted ceilings, thick wooden beams, and ancient frescoes juxtaposed with custom-made furniture, designer lighting, and bespoke pieces from brands like Carl Hansen and Flos. The public areas often feature vivid and eclectic hues, contrasting with the softer tones in guest rooms.
• Location: Positioned in a peaceful part of Palma's charming Old Town on Carrer de les Caputxines, the hotel offers excellent accessibility to major sights. Guests appreciate being a short stroll from the Cathedral, designer boutiques on Passeig del Born, and various restaurants and shops.
• Service: The staff frequently receives accolades for being "phenomenal," "attentive," "friendly," and "extremely helpful." Many reviews highlight the staff's knowledge and willingness to assist with guest needs, from organizing tours to providing recommendations.
• Amenities: The hotel boasts a range of appealing amenities including two courtyards (one with a petite saltwater plunge pool), a buzzy roof terrace with cathedral views, a stylish lounge, a gym, and an intimate spa with a heated indoor plunge pool and saunas. Complimentary bikes are also available for guests.

3. Room Quality

The 37 rooms and suites are designed with a "hushed sophistication," maintaining the original palace's architectural elements like stone walls and wood floors, while incorporating contemporary design. Rooms feature custom and statement pieces, natural materials like wood, leather, and wool, sleek marble, and local handicrafts. Guests frequently mention comfortable beds, crisp white bedding, and thoughtful design. In-room amenities include Bang & Olufsen Bluetooth sound systems, air-conditioning, beach bags, bathrobes, slippers, and Byredo bath products. Some rooms have high, vaulted ceilings with exposed beams, making them feel more spacious. However, some guests have noted that standard rooms, including Deluxe rooms, can be small, sometimes making it difficult to open luggage. Bathrooms are often described as gorgeous, made with natural materials, though some found them to be small or dark with impractical shower valve placement.

4. Dining Experience

Nobis Hotel Palma offers a notable dining experience:

• Noi Restaurant: Set in the palace's vaults, Noi restaurant, helmed by Chef Xema Álvarez, showcases a "zero-kilometre-as-can-be" menu with locally sourced Mallorcan ingredients, offering European cuisine with a Mediterranean touch and made-for-sharing plates. Guests have described the food as "delicious" and "excellent."
• Breakfast: The breakfast buffet is extensive and highly praised, with guests enjoying local bakery treats, high-quality ham, and crispy croissants. Made-to-order eggs and omelets are also available.
• Mirall Bar: This classy cocktail bar, with its impressive nine-meter-high ceiling and 15th-century fresco, is a highlight for aperitifs, creative cocktails, and chill-out DJ beats.
• Rooftop Terrace: The hotel also has a buzzy roof terrace with a Champagne bar and stunning views of La Seu Cathedral.

5. Service & Staff

Feedback consistently highlights the "exceptional" and "attentive" nature of the staff. Guests have praised their friendliness, helpfulness, and knowledge, noting that they go above and beyond to ensure a pleasant stay. The concierge service and 24-hour front desk are also appreciated.

6. Location & Accessibility

The hotel's location in Palma's Old Town is considered ideal. It's situated in a peaceful area, yet within walking distance of key attractions such as La Seu Cathedral, the Royal Palace of La Almudaina, and the ancient Arab Baths. Passeig del Born and Avenida de Jaume III, known for designer boutiques, are also nearby. Palma Airport is a 20-minute drive away, and transfers can be arranged. The Intermodal train station is a 10-minute walk, providing connections beyond the city limits. While the historic nature of the building means some accessibility challenges, step-free rooms can be requested.

7. Value & Pricing

Nobis Hotel Palma is considered a luxury property. Cash rates for a basic room can be around €540 per night (approximately $613 USD), though it can also be booked using Marriott Bonvoy points (around 80,000 points per night). While some room prices start from around £176 to £239 for a standard room, up to £412 for a Deluxe room, guests often feel the experience justifies the cost due to the hotel's unique design, excellent service, and prime location.

8. Common Complaints

While reviews are largely positive, a few recurring criticisms have been noted:

• Room Size: Some guests have found standard rooms to be quite small, impacting the ability to comfortably open luggage.
• Soundproofing: A significant concern for some guests has been the lack of soundproofing in rooms, with noise from neighboring rooms being audible.
• Bathroom Functionality: While generally well-designed, some bathrooms have been criticized for being dark, small, or having impractical shower valve placement that can lead to getting soaked in cold water when turning on the shower.
• Inconsistent Room Service: On at least one occasion, room service food quality was disappointing, with items being undercooked or rubbery.
• Pool Access: While there are plunge pools, some guests were initially expecting a larger swimming pool, particularly on the sun deck, which only has lounge chairs.

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