Grand Hotel Wiesler
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Hotel Details
Location
Grand Hotel Wiesler · Graz, Austria
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Key Highlights
- ✓Service & Staff: Numerous reviews commend the staff for being friendly, helpful, welcoming, and providing excellent service.
Expert Review: Grand Hotel Wiesler
Grand Hotel Wiesler, Graz: A Comprehensive Review of a Michelin Key Selected Property
The Grand Hotel Wiesler in Graz, Austria, a distinguished Michelin Key Selected property, offers a unique blend of historic grandeur and contemporary style, making it a highly-rated choice for travelers seeking a memorable stay in the heart of the city. Originally dating back to 1909, the hotel skillfully combines its rich past with modern design elements and a vibrant atmosphere.
1. Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive, with the Grand Hotel Wiesler frequently receiving "Excellent" ratings. Agoda.com shows an average rating of 8.8 based on over 4,110 reviews, while Booking.com shows many recent reviews giving 9.0 or 10.0 ratings. Guests consistently express their love for the hotel, often highlighting its unique charm and ability to exceed expectations. The hotel is praised for its "Jugendstil vibe with a contemporary twist."
2. Key Highlights
Guests consistently love the hotel's:
- Location: Perfectly situated in the city center, making it ideal for exploring Graz's attractions like the Clock Tower and Murinsel, with many sights within walking distance. It's also conveniently located directly on the Mur river, across from Graz's old town.
- Design & Atmosphere: The hotel is celebrated for its stylish, modern, and unique design, which artfully balances century-old elegance with casual boutique-style gestures and cheeky modern graphic flourishes. It offers a cozy atmosphere, described as "somewhere between Soul and Art Nouveau."
- Dining & Bar: Salon Marie, the hotel's versatile restaurant and bar, is a significant draw. It's popular with locals, contributing to a lively and authentic vibe, and offers a welcoming atmosphere for unwinding.
- Service & Staff: Numerous reviews commend the staff for being friendly, helpful, welcoming, and providing excellent service.
3. Room Quality
Rooms at the Grand Hotel Wiesler are described as very nice, clean, spacious, and comfortable, often featuring unique layouts and decor. Some rooms offer fantastic views of the Mur river and the Old Town Square. Guests appreciate the amenities provided, and some suites even feature large tubs and cozy balconies. The hotel offers various room types, including suites, with options like king beds, air conditioning, and free Wi-Fi.
4. Dining Experience
The dining experience at Grand Hotel Wiesler is a major highlight, particularly the breakfast. Salon Marie, the hotel's restaurant, serves a hearty and rich breakfast buffet that many consider the "best hotel breakfast you will find in Graz" and "extraordinary." It is described as delicious and beautifully presented. Beyond breakfast, Salon Marie offers Austrian and exquisite international cuisine, along with special treats and excellent cocktails at the hotel bar.
5. Service & Staff
The service and staff at Grand Hotel Wiesler consistently receive high praise. Guests frequently describe the staff as "friendly," "helpful," "welcoming," and providing "excellent service." The "warmness of the staff" is a recurring positive comment, contributing to a pleasant and memorable stay.
6. Location & Accessibility
The Grand Hotel Wiesler boasts an excellent, central location directly on the Mur river in Graz's old town. This prime position allows for easy exploration of the city, with attractions such as the Kunsthaus (328 feet away), Murinsel (984 feet away), and the Schlossbergbahn (a 5-minute walk) all within convenient walking distance. The hotel also offers an on-site public parking garage and provides bicycle and e-Vespa rentals, enhancing accessibility and convenience for guests.
7. Value & Pricing
While specific price ranges are not detailed in the general reviews, the overall sentiment suggests that the Grand Hotel Wiesler offers good value for what guests receive. The hotel's status as a Michelin Key Selected property implies a certain level of quality and service that typically commands a corresponding price point. Booking directly through the hotel's website is often highlighted as the "cheapest" and "fastest" way to secure a reservation.
8. Common Complaints
While generally highly praised, a few recurring issues have been mentioned by guests:
- Wellness Area: The wellness area, including the sauna and fitness room, is sometimes described as small, basic, or "quite disappointing." However, some guests still find the sauna peaceful despite its size, and the fitness room is noted for having high-quality equipment.
- Noise: Some reviews mention potential noise issues, particularly from outside, such as garbage collection early in the morning, due to windows not being well-insulated.
- Thin Doors: One guest noted that the doors could be thin, potentially impacting sound insulation within the hotel.
Overall, the Grand Hotel Wiesler stands out as a charming and stylish hotel in an unbeatable location, offering excellent service and a fantastic dining experience, particularly its renowned breakfast. Its few minor drawbacks are generally outweighed by the numerous positive aspects of a stay.
Sources
Points to Consider
- •While generally highly praised, a few recurring issues have been mentioned by guests:
- •Noise: Some reviews mention potential noise issues, particularly from outside, such as garbage collection early in the morning, due to windows not being well-insulated.
Google Reviews
1,265 reviews
Recent Guest Reviews
Matteo T
Perfect, stylish and cozy hotel with the best position in walking distance from the very center of the city. We had a wonderful time, the room was very comfortable, after sightseeing outside in the cold weather we took advantage of the fantastic sauna. The staff was friendly and helpful and made our stay memorable. Breakfast in the beautiful restaurant was delicious and it lasts until 1pm, which a...
Response from the owner
Dear Mr. T,<br><br>Thank you very much for sharing your experience at the Grand Hôtel Wiesler. We are delighted to read that you enjoyed our central location, the stylish and cozy atmosphere, and the ...
Chris Stone
Three of us, including an 11YO, stayed for two nights and loved the visit. The staff was friendly. The hotel was clean. The room was simple and clean. The breakfast was legendary. The location was perfect. I will nitpick the early morning building operation noises that happened in our room both mornings, but I would stay at the hotel again without question. We all had a great experience.
Response from the owner
Dear Mr. Stone,<br><br>Thank you very much for sharing your experience with us. We are delighted to read that your family’s two-night stay was so enjoyable and that you appreciated our friendly team, ...
Jeffry Abdelnour
I was given one of the worst rooms I’ve ever stayed in. The room was directly above the loading dock, and at 5:30 AM trucks arrived and began unloading and loading large wheeled metal stands (likely used for kitchen supplies). The noise was extremely loud and continuous. I woke up immediately and could not fall asleep again. The operation lasted for a full hour, making it impossible to rest, even...
Response from the owner
Dear Mr. Abdelnour,<br><br>thank you for taking the time to share your experience with us. We fully understand how frustrating it is to be woken up early by continuous noise — especially when you’re c...
Phil Gullen
Restaurant great, location great, service poor. We had a junior suite that looked great in photos with its bath in the window but as a guest it reminded me very much of when I lived in a squat in the 1970s, although not quite as homely. Apart from the high quality bath and toilet, everything is very cheap and shabby (not chic) and made as awkward as possible for guests with no en-suite bathroom - ...
Catherine Adams
We stayed 3 nights, loved the location but found service to be lacking. Couldn't get milk or coffee in our room, after many complaints finally did. Room was small and quite plain even though we booked an extra luxury one for our honeymoon.. was loud with people walking and slams of kitchen cooking at 6am because we were on the 2nd floor. Wish they would have taken better care of the few people in...
Ad Langenkamp
Realy great hotel, with spacious rooms and on a 2 minutes walkf from Graz city centre. Friendly service, excellent quality breakfast and dinner arrangements. Many thanks to Mario for letting us feel welcome every night. I can truly recommend this hotel
Response from the owner
Dear Mr. Langenkamp,<br><br>Thank you for sharing your kind feedback about your recent stay at Grand Hôtel Wiesler. We are delighted to read that you enjoyed our spacious rooms, the convenient proximi...
