Living & Spa Vitalhotel Edelweiss
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Location
Living & Spa Vitalhotel Edelweiss · Neustift im Stubaital, Austria
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Expert Review: Living & Spa Vitalhotel Edelweiss
Living & Spa Vitalhotel Edelweiss: A Michelin Key Selected Alpine Retreat in Neustift im Stubaital
The Living & Spa Vitalhotel Edelweiss in Neustift im Stubaital, Austria, stands out as a highly-rated, family-run 4-star superior hotel, praised for its exceptional service, stunning alpine location, and extensive spa facilities. This Michelin Key Selected property offers guests a blend of traditional Tyrolean charm and modern comfort, providing an unforgettable experience in the heart of the Stubai Valley.
1. Overall Rating & Sentiment
The general consensus for Living & Spa Vitalhotel Edelweiss is overwhelmingly positive, with guest review scores consistently ranging from 9.4 to 9.5 out of 10. Guests frequently describe their stays as "excellent," "superb," and "wonderful," highlighting a pervasive sense of satisfaction and a desire to return. The hotel maintains a relaxing, familiar atmosphere despite its size.
2. Key Highlights
Guests consistently laud several aspects of the Vitalhotel Edelweiss. The spa area with its heated outdoor infinity pool boasting spectacular glacier views is a major draw, offering year-round relaxation. The excellent food and gourmet restaurant are frequently mentioned as a highlight, alongside the friendly and attentive service. Its location for skiing on the Stubai Glacier and opportunities for hiking are also highly appreciated. The hotel successfully cultivates a beautiful, relaxed, and family-like atmosphere where no wishes are left unfulfilled.
3. Room Quality
The rooms and suites at Vitalhotel Edelweiss are described as clean, large, and comfortable, featuring an Alpine-style design with natural wood and stone elements. They offer a mix of rural-rustic comfort and stylish, high-quality designs in warm colors, providing plenty of space and amenities like satellite TV and free WiFi. Some rooms offer panoramic mountain views. While generally well-appointed, one guest noted that the furniture and bathroom in a "Budget Double Room" were "a bit dated" although very clean. Another mentioned a "Budget Double Room with very limited view".
4. Dining Experience
The dining experience at Living & Spa Vitalhotel Edelweiss receives high praise. Guests consistently rate both the breakfast and dinners as excellent. The culinary offerings often include a gourmet restaurant experience with a 6-course menu of choice in the evening, focusing on fresh, regional, and healthy ingredients. Specialties like fish dishes are particularly noted for their quality. Almost everything, from breakfast to an afternoon snack and the evening menu, is included in the room price, with drinks for afternoon and dinner being an extra charge.
5. Service & Staff
The service and staff are a standout feature, frequently described as "super friendly," "approachable," "attentive," and "professional." The hosts are noted for their constant presence, ensuring guests have an excellent holiday. The entire team is dedicated to fulfilling guest needs and creating a welcoming atmosphere.
6. Location & Accessibility
Situated in the quiet village of Krössbach, at an altitude of 1,100 meters, the hotel offers picturesque panoramic views of the surrounding mountains and glaciers. It boasts an "excellent location for skiing on the Stubai Glacier," which is Austria's largest glacier skiing area, ensuring snow from June to October. The property is 800 meters from the "Übungsland Krössbach" ski-lift. It's also a great base for hiking and is only a few kilometers from Innsbruck. The hotel provides free parking, including valet parking, and a complimentary shuttle service. Free (non-electric) bicycles, helmets, and locks are also available, and in winter, guests can rent snowshoes for free.
7. Value & Pricing
Guests generally consider the Vitalhotel Edelweiss to offer good value for money, with a "Value for money" score of 8.8. The room price is comprehensive, including breakfast, an afternoon snack, and the 6-course evening meal, along with free access to the spa area (indoor pool, sauna, gym, etc.). Recent prices for a room have been found around $349 per night, with average deals at $445, though prices can be as low as $114 in November.
8. Common Complaints
Specific complaints are infrequent but include:
- A "Budget Double Room with very limited view."
- "The wifi wasn't great" in one instance.
- "The morning coffee was a bit bitter" as reported by one guest.
- One review mentioned that while the room was clean, "furniture and bathroom were a bit dated."
Sources
Points to Consider
- •Specific complaints are infrequent but include:
Google Reviews
609 reviews
Recent Guest Reviews
Violeta Stoyanova
Excellent hotel with a alpine, but modern touch, spa facilities, fine restaurant and various services. Perfect option for families.
Response from the owner
Dear Mrs. Stoyanova,<br><br>Thank you so much for your wonderful review and kind words. We are delighted that you found our hotel to be the perfect option for families and that you enjoyed the blend o...
Shaun Bone
We’ve just returned home from a wonderful week’s stay as a family of 4. The staff are extremely friendly and always willing to help. The room was clean and comfortable. The food was really delicious and well presented. Plus the location is perfect. The views from our balcony of the valley and up to the glacier were beautiful. We shall definitely be returning.
Response from the owner
Dear Mr. Bone,<br>thank you for your visit and your positive review. We are delighted that our friendly team, the atmosphere, the food and the location of the hotel contributed to a wonderful holiday....
Agnieszka Zimolag
The experience at the hotel was amazing. We were welcomed with the champagne. The rooms were new, fresh, well equipped with amazing modern design. The spa area has so much to offer. Swimming pool with amazing view on the mountains, many different saunas: herbal, wet and dry. They even offer food and bio tea next to the saunas. The food was delicious. Many different cuisines so everyone could find ...
Response from the owner
Dear Mrs. Zimolag,<br>thank you for your visit and your detailed and positive review. We are delighted that you felt the welcome at Vitalhotel Edelweiss so warm. We are also pleased that you enjoyed t...
Octavia Lehar
Vitalhotel Edelweiß is a great place to stay in winter as well as in other seasons. The rooms are modern and beautifully furnished, the rain showers in some rooms are a dream. The spa and infinity heated outdoor pool ( even in winter) invite one to indulge and relax. The food is excellent. And especially the friendliness and competence of the owners and the staff are making a stay there an unforge...
Response from the owner
Dear Ms. Lehar,<br>Thank you for your visit and your great review. We're delighted that you enjoyed our new Cosy Corner Alpine Suite so much and that you praised the value for money. Yes, there are pl...
Andrei Ezhov
We really enjoyed our stay in this lovely hotel. The location is very nice, the outdoor pool in the spa area has an amazing view. Excellent food and hospitality. Special thanks to the cleaning lady, who took care of our room - all our needs were always noticed and fulfilled :)
Response from the owner
Dear Mr Ezhov,<br>Thank you for your visit and your positive review. How nice that you enjoyed your time with us at the Edelweiss and that you have particularly fond memories of the view from the outd...
Oleg Fatelevich
Excellent family vacation, very friendly and welcoming Good location 15 min drive to ski Food is amazing Good spa
Response from the owner
Dear Oleg,<br><br>thank you very much for your wonderful review and for choosing the Vitalhotel Edelweiss for your family vacation. We are delighted to hear that you enjoyed our friendly atmosphere, t...






