Gast - und Kulturhaus Der Teufelhof Basel
Selected
Check Availability & Prices
Find the best rates for Gast - und Kulturhaus Der Teufelhof Basel.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Location
Gast - und Kulturhaus Der Teufelhof Basel · Basel, Switzerland
Explore More Hotels
Expert Review: Gast - und Kulturhaus Der Teufelhof Basel
Gast - und Kulturhaus Der Teufelhof Basel: A Unique Blend of Art, Culture, and Hospitality
Gast - und Kulturhaus Der Teufelhof Basel stands out as a Michelin Key Selected property, lauded for its distinctive concept that seamlessly merges hotel accommodation with a vibrant cultural hub. Located in the heart of Basel's Old Town, this establishment consistently receives high praise from guests for its unique atmosphere, attentive service, and exceptional dining experiences.
1. Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive, with the property often described as "exceptional" and offering a "great experience." Review scores are consistently high, with guests giving excellent ratings for staff (9.3), comfort (9.2), cleanliness (9.1), and facilities (8.8). The hotel is frequently recommended, with many guests expressing a desire to return.
2. Key Highlights
Guests consistently love the hotel's unique artistic and cultural concept, which includes two distinct hotel sections (Art Hotel and Gallery Hotel), a theater, art gallery, archaeological cellar, and multiple dining venues. The central, yet quiet, location in the Old Town is another significant highlight, placing attractions, museums, and public transport within easy reach. The attentive and friendly staff, along with superb dining options, are also frequently cited as key strengths. The minimalist and artistic design throughout the property creates a unique and unforgettable atmosphere.
3. Room Quality
Der Teufelhof Basel offers two distinct styles of rooms: the Art Hotel and the Gallery Hotel. The Art Hotel features rooms individually designed by renowned Swiss and Italian artists, where guests "live in a work of art." Each Art room has a main color theme and provides amenities such as free mineral water and Nespresso coffee makers. The Gallery Hotel offers 20 modern rooms in "Easy" and "Style" categories, along with junior suites/family rooms, designed for comfort and equipped with all necessary amenities. Generally, rooms are described as comfortable, well-appointed, and sparkling clean. Some guests have noted that rooms can be small but are "perfectly appointed." Beds are high-quality, featuring down comforters and premium bedding, and a pillow menu is available. Bathrooms are spacious and well-equipped, with some featuring a lowered sink and raised toilet, along with shower caps and bath sheets. Free in-room WiFi is available to all guests.
4. Dining Experience
The hotel boasts exceptional dining options, including the Restaurant Atelier, which offers creative world fusion cuisine with a focus on regional products, and the award-winning fine dining Restaurant Bel Etage, known for its seasonal, product-oriented gourmet dishes. Guests rave about the quality of the cuisine at "Atelier." Breakfast, often included in the daily rate, is described as generous and delicious, offering a wide buffet selection of freshly baked bread, juices, cheeses, meats, yogurts, cereals, and vegetables, with hot items like eggs made to order. There's also a bar and cafe, Bar & Café Zum Teufel, offering housemade cakes and desserts in a Parisian St.-Germain cafe atmosphere, and a wine shop.
5. Service & Staff
The service at Der Teufelhof Basel is consistently highlighted as exceptional. Staff are repeatedly praised for their professionalism, friendliness, and attentiveness. Guests mention staff going "above and beyond" to ensure a welcoming and comfortable stay, offering helpful recommendations, and even assisting with tracking down delayed luggage. Many appreciate that the staff speaks perfect English. The attention to detail is noted as being "befitting a much more luxurious hotel," with gestures like chilled bottled water upon departure.
6. Location & Accessibility
The hotel enjoys an "excellent location" in the Old Town Grossbasel district, making it ideal for exploring Basel. Many sights and museums, including the Münsterplatz, Basel Historical Museum of Music, Theater Fauteuil, and the 16th-century Rathaus, are within walking distance. The neighborhood is described as quaint, quiet, and peaceful, yet still close to restaurants and shopping. Public transportation is easily accessible, with tram stops nearby for convenient travel throughout the city and to the SBB railway station. EuroAirport is approximately 10 minutes away by car. The hotel also offers private garage parking (reservation recommended) and is close to public car parks.
7. Value & Pricing
While specific pricing varies, the hotel is generally considered to offer good value, especially given its unique offerings and high level of service. Average weeknight prices have been around $249, with weekend nights averaging $292. Breakfast, if not included, costs CHF 30 per adult. There is a city tax of CHF 4.20 per person, per night. Pets are allowed for an extra charge of CHF 25 per pet, per night.
8. Common Complaints
One recurring issue mentioned by guests is the lack of air conditioning in the rooms due to monument conservation regulations. While this is not an issue during cooler months, guests visiting in the summer might find it uncomfortable, though rooms on the Eastern side are reportedly cooler in the afternoons. Some guests have also commented on pillows, suggesting they could be better. While rooms are well-appointed, some are described as small. It's also worth noting that upper floors may only be accessible by stairs.
Sources
Google Reviews
442 reviews
Recent Guest Reviews
Christy Chong
We stayed 2 nights here , the location is great , accessible to few tourist spots . But I feel this hotel is really NO safe. I found out my suitcase was opened, but luckily nothing was missing. Our hotel room door was not locked when we return in the midday after lunch . Room already cleaned. I also found the hotel cleaner put back the used coffee capsules back in the coffee rack. We never noticed...
Response from the owner
Dear Guest<br>Thank you for sharing your feedback. We are truly surprised and concerned to read your comments regarding your suitcase and room door, as the safety and security of our guests are of the...
Dean
Wonderful hotel but there are a few buildings along the street so my only identifier is that it’s the building above the restaurant. I love the room and the rustic building with old school Swiss vibes. I loved my 3 course meal at the restaurant- highly recommended. You have to check in at the building on the right but the actual hotel entrance is the building on the left… a bit confusing but go wi...
Response from the owner
Dear Guest,<br>Thank you very much for taking the time to share your impressions with us. We are delighted that you enjoyed your room, the historic building with its unique Swiss flair, and the 3-cour...
mark betancourt
Wow how lucky were we to find this gem of a hotel! Our first time in Switzerland and Teufelhof was the perfect way to spend the time. The service and employees were awesome. The location was the best. Love this place and it will be our go to every time!
Response from the owner
Dear Guest<br>What a wonderful review — thank you so much! We’re truly delighted that you discovered our hotel on your first visit to Switzerland and that you enjoyed your time with us.<br>It’s fantas...
A L
good location close to the christmas markets. rooms are clean. if you are allocated a room in the older building, be prepared to face the stairs
Response from the owner
Dear guest<br>Thank you very much for your feedback. We’re delighted to hear that you appreciated our convenient location near the Christmas markets and that you found our rooms clean and comfortable....
Adam Lakhani
Stayed here for one night on a business trip. Beautiful old building and the room was a fair size, well equipped, and very comfortable. The staff were exceptional. Incredibly friendly and helpful, giving me tips as a first time visitor to Basel. The restaurant staff were also brilliant, with our waiter helping with the wine list and serving up Swiss wines. The food was also very good. After chec...
Response from the owner
Dear Adam Lakhani,<br>Thank you so much for your lovely feedback. It truly brightened our day!<br>We are thrilled to hear that our employees were able to assist you with Basel tips and provide you wit...
duygu çelik
I wanted to reach out and express my heartfelt gratitude to Sarah Roemy at the reception of Teufelhof Basel. During my stay, she was absolutely wonderful - so kind, welcoming, and incredibly helpful with everything we needed. Her genuine warmth and assistance truly made our experience special. Thank you so much for your all effort to help us Sarah!
Response from the owner
Dear duygu<br>Thank you so much for your kind and thoughtful words!<br>We’re absolutely delighted to hear that Sarah made such a positive impression during your stay with us. She truly is a valued mem...
