Hotel Eden Spiez
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Hotel Details
Location
Hotel Eden Spiez · Spiez, Switzerland
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Key Highlights
- ✓Ambiance & Design: The hotel is described as beautiful, elegant, and offering a serene oasis, blending modern comforts with a classic Swiss charm.
- ✓Breakfast: The complimentary breakfast buffet, featuring regional products, is consistently described as "fantastic" and "delicious" with incredible views.
Expert Review: Hotel Eden Spiez
Hotel Eden Spiez, a distinguished Michelin Key Selected property in Spiez, Switzerland, consistently receives high praise from guests for its stunning location, exceptional service, and comprehensive amenities, offering a serene and luxurious experience by Lake Thun.
1. Overall Rating & Sentiment
The general consensus for Hotel Eden Spiez is overwhelmingly positive, with guests frequently describing their stays as wonderful, excellent, and perfect. The hotel boasts a high overall rating, with particular accolades for its location, cleanliness, comfort, and staff performance. It is often referred to as "the best hotel in Spiez" by visitors.
2. Key Highlights
Guests consistently laud several aspects of Hotel Eden Spiez:
- Location & Views: The breathtaking views of Lake Thun, Spiez Castle, and the Bernese Alps are a recurring highlight, enjoyed from rooms, balconies, and the restaurant terrace.
- Service & Staff: The staff receives frequent commendation for being kind, hospitable, professional, and sensational.
- Wellness & Spa: The extensive Eden Spa, spanning over 650 m², is a significant draw, featuring an outdoor brine pool, salt grotto, sauna area, panorama indoor pool, and various relaxation rooms. Both indoor and heated outdoor pools are appreciated by guests.
- Dining: The quality of the food, especially breakfast and the fine dining experience at Restaurant Belle Époque, is highly rated.
- Ambiance & Design: The hotel is described as beautiful, elegant, and offering a serene oasis, blending modern comforts with a classic Swiss charm.
3. Room Quality
Rooms at Hotel Eden Spiez are noted for their bright, sunny, and contemporary design, often featuring hardwood floors and a mix of antique furnishings with modern comforts. Many rooms come with balconies offering "killer views" of the Swiss Alps, Lake Thun, or the quiet village. Guests appreciate the cleanliness, comfort, and quietness of the rooms. Some rooms feature an open bathroom concept, and guests who prefer more privacy can request a closed bathroom when booking.
4. Dining Experience
The dining experience at Hotel Eden Spiez is a significant draw.
- Restaurant Belle Époque: This elegant restaurant offers sophisticated cuisine for lunch and dinner, with a chef who uses seasonal produce. It has been recognized with 13 points in the Gault & Millau dining guide.
- Eden Bistro Bar: A cozier option for informal gatherings, offering coffee, wine, and snacks, including homemade cakes and treats in the afternoon.
- Breakfast: The complimentary breakfast buffet, featuring regional products, is consistently described as "fantastic" and "delicious" with incredible views.
- Other options: The hotel also features a fully equipped bar, a wine cellar, and a stylish Smokers Lounge with a terrace for cigar aficionados.
5. Service & Staff
The service and staff at Hotel Eden Spiez are frequently highlighted as outstanding. Guests consistently praise the team for their kindness, hospitality, professionalism, and helpfulness. The front desk staff is described as brilliant, and service during dinner is noted as thorough and professional.
6. Location & Accessibility
Hotel Eden Spiez is situated on a hillside in Spiez, offering magnificent views over the town, Lake Thun, and the Bernese Alps. It is considered a dream location by guests due to its quiet and beautiful setting.
- Proximity to Attractions: The hotel is close to various attractions in the area, with easy access to trains and other transportation options, allowing guests to explore the Bernese Oberland.
- Transportation: The hotel is a short walk (about 10 minutes) from the Spiez train station, and a complimentary pick-up service from the station is available upon request. Zurich Airport is approximately 1.5 hours away by train.
- Parking: An in-house parking garage is available for a fee, including electric vehicle charging stations.
7. Value & Pricing
While specific pricing can vary, rates for Hotel Eden Spiez begin at approximately 275 CHF per night. Guests booking directly through the hotel's website may receive benefits such as a welcome drink and a greater chance of room upgrades. Given the luxurious amenities, stunning location, and high level of service, guests generally consider their stay to be worth the cost, although one review noted the "Value for money" score at 8.2, suggesting it's a premium experience.
8. Common Complaints
Based on the available reviews, there are no significant recurring complaints about Hotel Eden Spiez. The sentiment is overwhelmingly positive, with guests expressing high satisfaction with nearly all aspects of their stay. Any minor critiques, if present, are heavily outweighed by the consistent praise for the views, service, and facilities. General complaints in luxury hotels can sometimes include pricing, rude staff, or noise, but these issues are not prominently reported for Hotel Eden Spiez.
Sources
Google Reviews
599 reviews
Recent Guest Reviews
Anatoliy Bydzin
We stayed at Hotel Eden Spiez from 26–29 January for a work-related team event and had a fantastic experience. The terrace views are stunning, the food was excellent (especially the tartare), and the service was outstanding. The spa area with the Finnish sauna and pool was perfect for relaxing after a long day. A special thank-you to Chiara — after just the first dinner she remembered exactly wh...
Response from the owner
Dear Anatoliy Bydzin<br><br>Thank you very much for your excellent review and your visit to Hotel Eden Spiez. <br>Such kind words boost the motivation of every single member of staff! We are all delig...
Nitisha Sharma
We had the most wonderful stay at Hotel Eden Spiez! • The location is absolutely stunning with breathtaking views. • The staff were extremely warm, helpful, and went out of their way to make our stay comfortable. • The hotel offers pick-up and drop service to the station, which made traveling very easy. • The highlight was the indoor heated swimming pool and the salt jacuzzi – such a relaxing expe...
Antoni “Antek” Baranski
The hotel is a 'conference' hotel meaning that you shouldn't get your hopes up about the exterior nor the interior. There is absolutely nothing wrong with the place, but if you are vacationing in the area of Thun / Interlaken you probably want something different. Although having read some other hotel reviews in the area where the reviewers complained about the lack of elevators in old wooden buil...
Response from the owner
Dear Guest<br>Thank you for choosing our hotel and for taking the time to share your feedback. <br>We are sorry to hear that you were not able to fully enjoy our atmosphere. <br>We are designed to acc...
Traveler Eu
Over-priced hotel. Room condition was good but you should manage your expectations on the services here. No good service at the breakfast. There were flies over the buffet food but the hotel staffs do not care about it at all. By the way, some local residents nearby seem not friendly to the tourists.
Response from the owner
Dear Guest<br><br>Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations.<br><br>Unfortunately, based on the information provi...
Y Xiao
Good location and amazing view… just don’t expect a warm welcome. After a long day of travel, we were hoping for some friendly hospitality—especially at this price point and based on the glowing reviews. Instead, the front desk staff greeted us with cold stares, attitude, and a guilt trip for needing the sofa bed made. For what it’s worth, we’ve stayed at plenty of hotels with the same request and...
Response from the owner
Dear Guest<br><br>Thank you for taking the time to review your stay with us. We are sorry to hear that your first impression of reception did not meet your expectations, as this initial contact should...
Sandra Sirutis
This hotel is an absolute gem. It feels completely five stars from the friendliness of the people to the quality of everything the breakfast, the spa, the pool and the beautiful rooms. The front desk staff is so friendly thank you especially to Alex and everyone for making me feel so at home. I would recommend this to anybody travelling to Switzerland for the first time or to get more acquainted w...
Response from the owner
Dear guest<br>Thank you for choosing our hotel and for taking the time to write a review!<br>We are thrilled to hear that our hotel surpassed your expectations. We are delighted to know that you appre...
