Casa Morgano

Casa Morgano, a Michelin Key Selected property in Capri, Italy, offers guests a luxurious and serene escape with breathtaking views and exceptional service. The hotel is particularly praised for its idyllic setting and classic Capri charm.

1. Overall Rating & Sentiment

The general sentiment for Casa Morgano is overwhelmingly positive, with guests frequently highlighting its beautiful location, attentive staff, and tranquil atmosphere. While some minor concerns about room updates have been noted, the overall experience is consistently described as wonderful. On Momondo, the hotel boasts a "Wonderful" rating of 9.1 out of 10 based on 610 verified ratings. KAYAK's AI-powered summary also indicates positive feedback for location and staff, despite mentioning some past dissatisfaction regarding renovations and room conditions.

2. Key Highlights

Guests consistently laud Casa Morgano for several standout features:

• Stunning Views and Peaceful Atmosphere: The hotel's elevated position provides panoramic vistas of the Bay of Marina Piccola and the surrounding hillsides, creating a serene and picturesque environment. The swimming pool area, located on the top level, offers magnificent views.
• Exceptional Service: The staff's hospitality is a recurring highlight, often described as very helpful, accommodating, and friendly.
• Elegant Design: Casa Morgano embraces a "minimal, elegant, artful" style, with rooms described as "impossibly opulent" and blissfully untroubled by modern minimalism. The design evokes the glamorous 20th-century Capri era.
• Excellent Amenities: The hotel features two outdoor pools, an idyllic poolside restaurant, a fitness center, and complimentary Wi-Fi throughout the property.

3. Room Quality

The 27 rooms at Casa Morgano are characterized by their spacious and bright ambiance, offering either garden or sea views. The decor follows a traditional Capri-style villa theme, featuring hand-painted majolica tiled floors, large French windows, white walls, and antique furniture with colorful accents in the curtains and bedspreads. A significant highlight for many guests are the large doors that open onto private, furnished terraces, often adorned with terra-cotta tiles and potted plants, providing an intimate outdoor space. Room amenities include air-conditioning, flat-screen TVs, minibars, and safes. Bathrooms are spacious, equipped with walk-in showers (some also include tubs), hairdryers, magnifying mirrors, toiletries, bathrobes, and slippers. Deluxe Junior Suites offer an added luxury with a hot tub. Some guests have noted that certain rooms could benefit from updates, such as improvements to shower caulking and older furnishings.

4. Dining Experience

The dining experience at Casa Morgano is generally well-received. A complimentary continental buffet breakfast is offered daily, and guests have described it as "great and very good," with a wide range of options. The hotel features an idyllic poolside restaurant that serves light lunches and drinks, allowing guests to enjoy meals with panoramic views. There is also an on-site restaurant for lunch and a lounge bar for drinks.

5. Service & Staff

The service and staff at Casa Morgano are consistently highlighted as one of the hotel's strongest assets. Guests frequently praise the staff for being "very helpful, accommodating, and friendly," contributing to a welcoming and comfortable stay. Reviewers often mention staff members greeting them by name and going "above and beyond" to ensure a good experience. The reception team is particularly noted for being "exclusively helpful" in organizing and making reservations for guests, which is a valuable asset, especially during Capri's high season. Multilingual staff and 24-hour concierge services further enhance the guest experience.

6. Location & Accessibility

Casa Morgano boasts an "absolutely fantastic" and secluded location on the eastern side of Capri, offering some of the most panoramic views on the island. It is conveniently situated within a few minutes' walk (approximately seven minutes) of Piazzetta, Capri's vibrant social hub, which is brimming with bars, restaurants, shops, and boutiques. The hotel is also a short walk from Via Camerelle (5 minutes) and a pleasant 15-minute stroll along the Via Tragara pathway to Belvedere Tragara, which offers views of the Faraglioni rocks. The iconic Capri beach club La Fontelina is also just a 10-minute walk away. For accessibility, the hotel offers free transfers to and from the port, and an airport shuttle service is available for a surcharge.

7. Value & Pricing

Casa Morgano is a luxury property, and its pricing reflects its exclusivity and location in Capri. While starting rates on some platforms show prices from approximately $511 per night, higher room categories, especially suites with sea views, can be significantly more expensive, with some listings showing prices upwards of $10,000 per night. The "high season," which includes April and August, typically sees the most expensive rates, while January is considered the cheapest month to stay. Momondo gives the hotel a "Value for money" rating of 8.5 out of 10, suggesting that despite the high cost, guests generally feel the experience justifies the price.

8. Common Complaints

While overwhelmingly positive, guest feedback sometimes includes a few recurring issues:

• Room Updates: Some guests have mentioned that certain rooms could benefit from updates, citing aspects like caulking around the shower and older furnishings.
• No In-Room Tea/Coffee Facilities: A minor inconvenience for some, rooms do not typically include tea and coffee-making facilities.
• Lack of Full Spa: Although spa services like massages, facials, and manicures/pedicures are available, the hotel does not feature dedicated spa facilities.
• Past Renovation Issues: Older reviews sometimes reference ongoing renovations and a lack of communication regarding a hotel name change. It's important to note that these might be past issues and not reflective of the current state of the hotel.

Sources

1. momondo.com
2. kayak.com
3. oyster.com
4. michelin.com
5. expedia.com
6. tablethotels.com
7. hotels.com
8. caprihotel.net
9. caprihotels5star.com
10. leftbanked.com
11. allcaprihotels.com
12. leftbanked.com