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Canvas Hotel | Dallas

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Canvas Hotel | Dallas - Selected hotel in Dallas, United States

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Hotel Details

Location

1325 Botham Jean Blvd, Dallas, TX 75215

United States, North America

Location

Canvas Hotel | Dallas · Dallas, United States

Key Highlights

  • Exceptional Service: The staff repeatedly receives high praise for being friendly, helpful, accommodating, and providing "amazing and awesome" customer service.

Expert Review: Canvas Hotel | Dallas

Canvas Hotel | Dallas, a Michelin Key Selected property, consistently receives high marks from guests for its unique artistic ambiance, impressive amenities, and exceptional service. It's lauded as a modern, clean, and stylish choice for travelers.

1. Overall Rating & Sentiment

Canvas Hotel Dallas enjoys a strong overall rating, with guests frequently reporting exceptional experiences. It boasts an overall rating of 8.0 on Agoda and 8.5 on Booking.com, with 100% of guests on Agoda recommending the hotel. The general consensus describes the hotel as "nice, clean, and modern," making it a top choice for return stays.

2. Key Highlights

Guests consistently praise several standout features of Canvas Hotel Dallas:

  • Rooftop Pool & Lounge: The Gallery Rooftop Lounge with its infinity pool and panoramic Dallas skyline views is a major draw, offering a chic atmosphere for drinks and relaxation.
  • Design & Art Gallery Vibe: The hotel is celebrated for its stylish design, vibrant art, and "art gallery vibe" throughout, from the lobby to the lounge.
  • Exceptional Service: The staff repeatedly receives high praise for being friendly, helpful, accommodating, and providing "amazing and awesome" customer service.
  • Modern Amenities: Features like free Wi-Fi, a fitness center, and a 24-hour front desk are appreciated by guests.

3. Room Quality

The guest rooms at Canvas Hotel Dallas are described as clean, fashionable, and spacious, often with a "cozy loft feeling" or a "1950s vibe". They feature custom furnishings, large picture windows, and high ceilings that create an open and light atmosphere. Many rooms showcase polished concrete floors, exposed brickwork, and colorful accents, reflecting the hotel's urban and artistic theme. Modern amenities include a 49-inch flat-screen HDTV, comfortable bedding, and designer toiletries. Some guests specifically mentioned the beds as "ridiculously comfortable."

4. Dining Experience

Canvas Hotel Dallas offers a full-service restaurant, Chef's Palette, which serves delicious American cuisine for breakfast, lunch, and dinner. An American buffet breakfast is available to start the day. The SODA Bar provides options for light bites and drinks. The rooftop lounge is also a popular spot for food and a variety of drink options, including beer and cider. One guest praised the "delicious food in the restaurant" and gave the food a "10/10" rating.

5. Service & Staff

The service and staff at Canvas Hotel Dallas consistently receive glowing reviews. Guests have described the staff as "amazing and awesome," "friendly and accommodating," and "helpful." Many appreciate their willingness to go "above and beyond" to ensure a memorable stay.

6. Location & Accessibility

The hotel is ideally located in the Cedars district, a former industrial area that has evolved into a vibrant arts, dining, and nightlife hub. It is conveniently close to attractions such as the Kay Bailey Hutchison Convention Center (a 10-minute walk for some guests), South Side Ballroom, Reunion Tower, and downtown Dallas. Accessibility is good, with Cedars Station a 5-minute walk away and Convention Center Station an 11-minute walk. A shuttle service is also provided for destinations within a 1-mile radius of the hotel.

7. Value & Pricing

Canvas Hotel Dallas is considered to offer excellent value for money, with a rating of 7.5 to 8.4 in this category. The average room rate in the past month was approximately $214.46, compared to the city's average of $118.17. However, guests appreciate the affordable rates combined with the quality of service and amenities. For those seeking the best deals, prices can be cheaper in July and December, and staying on a Sunday or Thursday may offer better rates.

8. Common Complaints

While generally positive, some recurring issues have been noted by guests:

  • Noise: Rooms on higher floors, particularly those directly below the rooftop, can experience noise from the rooftop bar and music, which some found loud. Additionally, some guests reported thin walls, allowing them to hear neighbors, and loud music from a nearby establishment.
  • Rooftop Bar Closing Time: A minor complaint mentioned is that the rooftop bar tends to close "kinda earlier" than desired for such an attractive spot.
  • Parking Fees: While parking is available, it typically comes with a charge.
  • Minor Room Maintenance: A few isolated complaints include issues like bed sheets coming off the mattress, a running toilet, a loose toilet paper holder, stains on rugs, and heating problems.

Sources

  1. agoda.com
  2. booking.com
  3. mycurlyadventures.com
  4. hotels.com
  5. hotelplanner.com
  6. michelin.com
  7. sydabroad.com
  8. expedia.com
  9. canvashoteldallas.com
  10. kayak.com
  11. youtube.com
  12. booking.com

Points to Consider

  • While generally positive, some recurring issues have been noted by guests:
  • Rooftop Bar Closing Time: A minor complaint mentioned is that the rooftop bar tends to close "kinda earlier" than desired for such an attractive spot.
  • Minor Room Maintenance: A few isolated complaints include issues like bed sheets coming off the mattress, a running toilet, a loose toilet paper holder, stains on rugs, and heating problems.

Google Reviews

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4.1

2,960 reviews

Recent Guest Reviews

Emily Quirk

Local Guidea month ago

We had a really lovely two night stay at the Canvas overall! The hotel feels very clean, and the room was nicely spacious. The bed was wonderfully fluffy and comfortable, like a cloud. We loved that we could open the windows for a flow of fresh air. The rooftop bar and infinity pool + firepits with a view are such a gem! The rooftop experience is worth the cost of the stay. Otherwise for the pric...

Response from the owner

Dear Emily,<br>Thank you for sharing your review with us. We are delighted that the property felt clean and welcoming, and that the spacious room and comfortable bed helped make your visit so enjoyabl...

Cody Kent

Local Guide2 weeks ago

Hotel was overall great! Roof-Top bar was nice and relaxing. View was great as well. Bed was super comfy and made it hard to get up the next day. Area overall wasn't too bad and the police department is across the street. Staff were super friendly and very helpful! Would stay here again! CONS: Road noise can be a bit cumbersome but isn't all the time. Having concrete floors, any one with boots, h...

Response from the owner

Dear Cody,<br>We're thrilled to learn you had an overall enjoyable and comfortable experience, and we thank you for taking the time to share your review. It's wonderful our team's friendly service and...

Jennifer Oliva

a month ago

Wow!! When you talk about service, the Canvas hotel staff is awesome! Their hospitality made us want to stick around and hang out with them! Gina and Logan out did themselves by having such fun, personalities! They make you feel like you been friends forever. The recommendations on food and drinks were on point. They went above and beyond! Gina made me a special drink when I said just surprise me…...

Response from the owner

Dear Jennifer,<br>Thank you for your glowing review! Your compliments regarding Gina and Logan's service have made our day, and we'll share your kind comments with them. It's great that their food rec...

Madi McBride

a month ago

By far my most favorite hotel I’ve ever stayed in I cannot wait to come back! The atmosphere is so cool and the aesthetic of the place is what makes it even more special, the rooms almost have a “New York apartment” vibe in the best way! Parking was so easy and the view of Dallas from the rooftop was incredible. The location was very convenient too as far as going out to places. 10/10 would recomm...

Response from the owner

Dear Madi,<br>Thank you for choosing Canvas Hotel Dallas and for sharing this amazing review. We love hearing that this was your favorite hotel stay ever. That truly means a lot to our team. The fabul...

Ari'Yah Bat Yashar'el

a month ago

Spent the weekend here and had an amazing time. The staff was friendly, and the rooms were clean with a modern, warehouse-artsy vibe. There’s art everywhere you look. Downstairs, the lobby has a bar and an area where you can play pool, connect 4, and shuffleboard. We played pool, kept our portable speaker low, had drinks, and just enjoyed the atmosphere. The rooftop and room view of the Dallas sk...

Response from the owner

Dear Ari'Yah,<br>Thank you for sharing such a vibrant and thoughtful recap of your weekend with us. It is wonderful to hear that the atmosphere, artistic style, and shared spaces helped create an expe...

Cheyenne Hoye

a month ago

The rug was very dirty in the room, I recommend steaming them. There seemed to be bodily fluid on it, along with other dirt. The pink lamp was also stained, it look like it was dunked in water and left to dry and mold. The floors seemed to be not clean, since my feet would be black after I took a shower. I would recommend upgrading the cleanliness. It was also very loud since there was no insulati...

Response from the owner

Although we're glad you enjoyed our rooftop area and the service from our team, we apologize for any disappointment while you were here. Rest assured, we will share your comments with our team to ensu...

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