Hotel Crescent Court

Hotel Crescent Court: A Michelin Key Selection for Dallas Luxury

Hotel Crescent Court in Dallas stands as a beacon of "quiet luxury" and "timeless Texas hospitality," earning its place as a Michelin Key Selected property. Following a significant $33 million renovation, the hotel seamlessly blends European charm with modern Texan sophistication, offering guests an upscale and inviting experience in the heart of Uptown Dallas.

1. Overall Rating & Sentiment

The general consensus for Hotel Crescent Court is overwhelmingly positive, with an impressive overall rating of 9.0 (Exceptional) from verified guests on platforms like Agoda. Guests consistently praise the hotel's dedication to providing an exceptional experience, with high scores across categories such as value, facilities, cleanliness, location, and staff performance. Many consider it their "favorite hotel" and an "icon of luxury" in Dallas.

2. Key Highlights

Guests consistently laud several aspects of Hotel Crescent Court:

• Service & Staff: The attentive, polite, and friendly staff are frequently highlighted for going "above and beyond" to ensure a memorable stay, offering excellent knowledge of the area and hotel services.
• Location: Its prime Uptown Dallas location is a significant draw, placing guests within steps of upscale boutiques, renowned restaurants, and vibrant arts districts.
• Design & Ambiance: The hotel's elegant decor, impeccable furnishings, and sophisticated atmosphere, described as an "American version of a castle" with meticulously ornate arches, contribute to a luxurious and inviting ambiance. The lobby, known as the Great Hall, features striking art and soaring limestone columns.
• Amenities: A full-service spa, an outdoor pool, and a 24-hour gym with complimentary group classes are highly appreciated. The lush and tranquil courtyard is also a cherished feature.

3. Room Quality

The hotel offers 186 guest rooms and 40 suites, ranging from 380 to 3,035 square feet, blending European charm with modern Texan style. Rooms are described as "posh and high tech," "clean, well-appointed and comfortable," and "spacious."

Key features include:

• Design: A contemporary palette of blush, cream, and gray creates a warm, modern feel. Elegant touches include modern art, amber and golden tones, and crisp white linens.
• Comfort: Beds are noted as "one of the largest" with "crisp, white linens and 4 premium pillows for a restful night's sleep." Excellent room comfort is a recurring theme.
• Technology: Rooms are equipped with 55-inch oscillating HD Smart TVs with streaming services, i-Cube clock radios, and conveniently placed charging outlets.
• Bathrooms: Often highlighted as a "highlight of an upscale hotel," bathrooms feature marble vanities, adjustable soft white lighting, ample drawer space, fluffy towels, and Molton Brown bath amenities exclusively made for the hotel, described as divine-smelling and adding a touch of luxury. Walk-in showers are spacious, and some rooms boast deep soaking tubs with bath salts.

4. Dining Experience

Hotel Crescent Court boasts excellent on-site dining options, catering to various preferences:

• Nobu Dallas: This world-renowned Japanese restaurant offers a high-end experience with a sushi bar and an outdoor courtyard, known for dishes like Black Cod With Miso and an omakase Chef's Tasting Menu. Guests have praised it as being "as excellent as NYC Nobu."
• The Conservatory: Described as the hotel's "casual dining option," this glass sunroom provides delicious breakfasts and lunches with meticulous attention to detail in presentation. Breakfast options include Hot Irish Rolled Oats, Farm-to-Table Three-Egg Omelets, and Belgian Waffles.
• Beau Nash: A stylish cocktail bar in the Great Hall, Beau Nash offers a full meal service, including lobster tempura tacos, prime beef filet, and enticing desserts.
• The Crescent Club: Styled like a 19th-century private dining club on the 17th floor, it offers an elegant à la carte menu.
• A Starbucks is also available on-site.

5. Service & Staff

The service at Hotel Crescent Court is consistently praised as a major strength. Guests describe the staff as "attentive and polite," "friendly and helpful," and "fabulous." They are noted for going "above and beyond to ensure a memorable stay" and providing excellent assistance with local recommendations and hotel services. The hotel's commitment to a high level of service is reflected in its staff performance rating of 8.5.

6. Location & Accessibility

The hotel's prime location in Uptown Dallas is highly advantageous. It is situated within the flourishing Crescent Complex, offering easy access to upscale shops like Stanley Korshak and various restaurants. The Dallas Arts District, American Airlines Center, Dallas World Aquarium, and Klyde Warren Park are all nearby and easily accessible. The neighborhood itself is described as "hip and walkable," with a chic ambiance for shopping and dining. The hotel also offers a complimentary sedan service within a five-mile radius, making exploration even more convenient. For airport access, Dallas/Fort Worth International Airport (DFW) is typically a 25-minute taxi or rideshare journey, while Dallas Love Field Airport (DAL) is also easily accessible.

7. Value & Pricing

Hotel Crescent Court is positioned as a luxury property, with an average price of around $491 per room, offering an "unparalleled level of opulence that is worth every penny." Room rates generally range from approximately $295 to $1877, with an average weeknight price around $548 and weekend nights around $697. While it is a premium experience, many guests feel the luxury and service justify the cost.

8. Common Complaints

While overall sentiment is positive, a few recurring minor criticisms have been noted by guests:

• No in-room coffee pot: This has been mentioned in several reviews. However, some rooms are equipped with Nespresso coffeemakers.
• Room not ready at check-in: A few guests have experienced delays with their room being prepared.
• Lack of service at the pool: Some reviews indicate issues with attentiveness at the poolside.
• Valet Parking Cost: The valet parking fee, around $65 per day, is sometimes noted as expensive, with self-parking as a more affordable alternative.
• Management issues (from employee reviews): While guests praise the staff, some employee reviews indicate dissatisfaction with management and work-life balance.

Sources

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12. taste-for-travel.com
13. crescentcourt.com
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