1 Hotel Nashville
One Michelin Key
Hotel Details
Brand
1 Hotel
Hotel Group
Chase The Edit
Location
1 Hotel Nashville · Nashville, United States
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Key Highlights
- ✓In-Room Dining: Guests have reported excellent in-room dining experiences.
- ✓Situated at 710 Demonbreun Street in downtown Nashville, 1 Hotel Nashville boasts an excellent and highly walkable location. Key attractions nearby include:
Expert Review: 1 Hotel Nashville
1 Hotel Nashville, a recipient of the prestigious Michelin Key One-Key, generally garners a strong positive reception for its commitment to sustainable luxury and its prime downtown location. While guests frequently praise its aesthetics and amenities, some recurring issues are noted.
1. Overall Rating & Sentiment
The general consensus for 1 Hotel Nashville is highly positive, with many guests describing their stays as "Wonderful" or "Exceptional." It is often seen as an "eco-chic" and "upscale antidote" to the bustling Nashville scene, offering an "oasis-like ambiance." Guests appreciate the beautiful decor, great location, and cleanliness. However, some frustrations have been expressed regarding noise, service quality, and issues with certain amenities.
2. Key Highlights
Guests consistently love several aspects of 1 Hotel Nashville:
- Design & Sustainability: The hotel's eco-focused interiors, with abundant live plants, natural materials like reclaimed wood, and sustainable practices (e.g., filtered water taps, organic bedding), create a calming and beautiful atmosphere.
- Location: Its downtown Nashville setting is highly praised for being close to attractions like Bridgestone Arena, Music City Center, and the Country Music Hall of Fame, while still offering a sense of privacy away from the loudest parts of Broadway.
- Amenities: The full-service Bamford Wellness Spa, 24-hour health club, and particularly Harriet's Rooftop bar with its impressive skyline views and fire pit, are frequently highlighted. The hotel is also noted as being very pet-friendly.
3. Room Quality
The rooms and suites at 1 Hotel Nashville are described as stylish, spacious, and laid-back, featuring organic and touchable materials. They emphasize an eco-conscious ethos with features like in-room filtered water taps and recycled glassware instead of plastic bottles, organic cotton sheets, and reclaimed wooden furniture. Pillowtop beds with down comforters and premium bedding contribute to comfort. Many rooms offer impressive views of downtown Nashville, and some include outdoor terraces. Bathrooms are often likened to a spa experience, with rainfall showerheads, bathrobes, slippers, and designer toiletries.
4. Dining Experience
1 Hotel Nashville offers several dining options centered around a farm-to-table concept with locally sourced, organic, and sustainable ingredients.
- 1 Kitchen: The main restaurant serves American and local cuisines, including daily brunch and dinner. It offers vegetarian, vegan, gluten-free, and dairy-free options. Guests have praised the food as "delicious" and "very clean," emphasizing the freshness of the farm-to-table approach.
- Harriet's Rooftop: Located on the 19th floor, this rooftop bar offers exclusive skyline views of Music City, bespoke libations, and eclectic light bites. It's a popular spot for evening entertainment and curated tableside experiences.
- Neighbors Café: A casual café providing quick and easy options made with organic, local ingredients.
- In-Room Dining: Guests have reported excellent in-room dining experiences.
5. Service & Staff
Guest feedback on service and staff is generally positive, with many highlighting the friendliness, thoughtfulness, and professionalism of the team. Some reviewers have described the hospitality as a "real standout" of their stay. However, some guests have expressed frustration over "poor service" in certain instances.
6. Location & Accessibility
Situated at 710 Demonbreun Street in downtown Nashville, 1 Hotel Nashville boasts an excellent and highly walkable location. Key attractions nearby include:
- Bridgestone Arena (316 yards)
- Music City Center (358 yards)
- Country Music Hall of Fame and Museum (409 yards)
- Ryman Auditorium (0.3 miles) The hotel is also conveniently located near The Gulch and Music Row, offering access to famous murals, music venues, and breweries. It is approximately 6 miles from Nashville International Airport. The hotel also offers complimentary bike rentals and an electric Audi e-tron house car for emission-free exploration.
7. Value & Pricing
As a luxury property, 1 Hotel Nashville's pricing reflects its high-end offerings. Rates for a king room can start from around $295 to $318, but prices can fluctuate significantly, with some deals found around $236.14. While considered pricey by some, many guests feel the experience, design, and amenities justify the cost, particularly with its luxury and sustainable focus. Perks like complimentary breakfast and property credits can be available through certain credit card travel portals.
8. Common Complaints
While largely positive, several recurring complaints have been noted by guests:
- Noise: Noise from ongoing construction and general city sounds has been a significant point of frustration for some guests, impacting sleep quality.
- Service Issues: Despite overall praise, instances of "poor service" and "wrong information given at check-in" have been reported.
- Amenity Problems: Some guests experienced issues with amenities, including the breakfast area and leaking showers.
- Crowds: The hotel can experience crowds of convention attendees and sports fans on game days due to its central location.
Sources
Points to Consider
- •While largely positive, several recurring complaints have been noted by guests:
- •Service Issues: Despite overall praise, instances of "poor service" and "wrong information given at check-in" have been reported.
- •Amenity Problems: Some guests experienced issues with amenities, including the breakfast area and leaking showers.
Google Reviews
504 reviews
Recent Guest Reviews
Stephanie Tong
We had an outstanding experience at 1 Hotel Nashville. The hotel is relaxing and beautiful, filled with live plants, but what really stands out is the team. Every interaction felt warm and attentive, without being overbearing. There’s a real sense of care that comes through in how the team works together. We happened to be here during Winter Storm Fern, when much of the city was dealing with sign...
Kelly Mickelson
Our business group had a terrific stay - beautiful rooms, comfortable beds and excellent service. Codi - at the front desk - deserves extra recognition. She went above and beyond to make our stay comfortable. She made the entire stay memorable, and I hope her management teams realized how terrific she is as the face of the hotel.
Yi Huang
As a luxury hotel often regarded as a five-star property, expectations are understandably high Regarding the restroom: while using the toilet, the bathroom area directly faces you, and water was slowly leaking from the bathroom into the toilet area. This was uncomfortable and felt poorly designed and maintained. A long hair was found on a towel that appeared to be unused, which raises concerns a...
Victoria White
Everything is a 10/10 - the location, service, and rooms completely exceeded my expectations. Even the building itself and the common areas are stunning. No detail is overlooked, and the showers alone deserve their own review. The natural materials and greenery create such a calming, zen atmosphere. I can honestly say I’ve never loved a hotel more. If you’re going to Nashville, stay here.
Bharadwaj Family
I wish we could give more than 5 stars for service and rooms. We stayed at 1Hotel on our way from Florida to Chicago. The location is convenient with close access to the highway as well as a number of attractions. The hotel is beautiful with a modern and clean design aesthetic, that naturally helps you relax. However, the best part of the stay was the exceptional service. Codi made us feel welcome...
Response from the owner
Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed the design, location, and most importantly, the exceptional service from our team. Your kind words about ...
Jesse Gazur
From the moment I arrived, the experience at this hotel was nothing short of exceptional! I arrived much earlier than anticipated, and instead of being an inconvenience, the staff was incredibly understanding, welcoming, and genuinely happy to help! Rebecca, the director, truly set the tone for our stay. I mentioned to her that I was meeting up with a close friend from back in the day and that ...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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