Hutton Hotel
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Hotel Details
Location
Hutton Hotel · Nashville, United States
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Key Highlights
- ✓Exceptional Service: The staff receives frequent praise for being "absolutely amazing," "friendly," "attentive," and going "out of their way to be helpful."
Expert Review: Hutton Hotel
The Hutton Hotel in Nashville, a Michelin Key Selected property, is widely praised for its unique blend of luxury, music-centric amenities, and exceptional service. It offers a sophisticated yet comfortable experience, making it a highly recommended choice for travelers to Music City.
1. Overall Rating & Sentiment
The overall sentiment for Hutton Hotel is overwhelmingly positive, with many guests describing it as "exceptional" and a "must-stay" in Nashville. It consistently receives high scores for staff, comfort, and cleanliness, often rating 9.0 or above out of 10. The hotel is recognized for its upscale, modern-retro boutique feel, perfectly suited for the Music Row area.
2. Key Highlights
Guests consistently laud several aspects of the Hutton Hotel:
- Music-Centric Amenities: The hotel stands out with its 5,000-square-foot music venue, Analog, hosting world-class talent, and two Writers Studios (miniature recording studios, one designed by Dierks Bentley and another by Ryan Tedder). There's also a vinyl library and a Fender Play In-Room Experience, allowing guests to borrow instruments and take guitar lessons.
- Exceptional Service: The staff receives frequent praise for being "absolutely amazing," "friendly," "attentive," and going "out of their way to be helpful."
- Modern Design & Atmosphere: The hotel boasts a distinct, stylish, and modern design, featuring high-quality furnishings, a vibrant lobby, and an "elegance at ease" tagline.
- Prime Location: Its location in Midtown, steps from Music Row, offers easy access to various attractions while maintaining a slightly quieter ambiance than downtown.
- Pet-Friendly Policy: The hotel is noted for being welcoming to four-legged guests.
3. Room Quality
The Hutton Hotel's 250 rooms and suites are described as sharp, modern, and comfortable. They feature a serene color palette with pops of blue in lighting and carpeting, dark wood writing desks, and plush bedding.
- Comfort: Guests frequently highlight the quiet, comfortable, and spacious rooms, ensuring a luxurious sleep.
- Bathrooms: Upscale granite bathrooms include rainfall showers and custom bath products, with some suites offering luxurious steam showers.
- Amenities: Standard rooms come with flat-screen TVs, free Wi-Fi, and minibars stocked with locally made items. Suites offer separate living areas with sleeper sofas and floor-to-ceiling windows. Penthouse suites are particularly lavish, some featuring full kitchens, grand pianos, private balconies, and fireplaces.
- Notable Omissions: A recurring minor complaint is the lack of a kettle or coffee machine in some standard rooms, although some listings mention coffee makers are present.
4. Dining Experience
The hotel offers several dining options that are well-received:
- Evelyn (formerly Urban Farmer Steakhouse/WestEnd Kitchen and Bar/1808 Grille): The bright and airy ground-floor restaurant, Evelyn, serves classic American cuisine with a Southern twist, including dishes like Nashville hot fish and chips and biscuits and gravy. Guests have praised Evelyn's atmosphere and food.
- Mane & Rye Dinerant: Located in the lobby, Mane & Rye offers all-day dining with modern takes on classic diner fare, including breakfast, lunch, supper, and weekend brunch. The bar features a rye whiskey program and craft cocktails.
- Coffee Shop/WestEnd Coffee Bar: A coffee shop, or WestEnd Coffee Bar, serves house-made donuts and coffee.
- Room Service: 24-hour room service is available.
5. Service & Staff
The service at Hutton Hotel consistently receives glowing reviews. Staff members, from the front desk and concierge to bellhops and cleaning crew, are repeatedly described as "amazing," "friendly," "attentive," "courteous," and "helpful." Guests appreciate the genuine sincerity and willingness of the staff to go the extra mile, often turning around guest experiences with their positive attitude and assistance.
6. Location & Accessibility
The Hutton Hotel is situated in Nashville's lively West End neighborhood, just steps from the historic Music Row.
- Neighborhood: It's in a trendy area surrounded by live music venues and bars, making it a vibrant yet slightly less touristy spot than downtown Broadway.
- Attractions: It's a short walk to Vanderbilt University and offers easy commutes to Broadway, The Gulch, and other attractions. Downtown Nashville, including Ryman Auditorium and the Country Music Hall of Fame, is less than a 10-minute drive away.
- Walkability: While some areas like Music Row are easily walkable, reaching Lower Broadway can be a 20-30 minute walk, so some guests might prefer ridesharing for longer distances, especially in colder weather.
- Transport: The hotel offers a courtesy vehicle service within a three-mile radius. The West End Ave & 17th Ave S WB bus stop is a five-minute walk away.
7. Value & Pricing
While the Hutton Hotel is an upscale luxury boutique hotel, guests generally find it to be a worthwhile experience.
- Price Range: Prices can vary, with the cheapest deals often found in July and November, and Thursday or Monday typically being the least expensive days to stay.
- Included Amenities: Stays include access to the restaurant, music venue, vinyl library, writer's studios, a 24-hour fitness center, Wi-Fi, bottled water, and the Fender Play In-Room Experience.
- Extra Costs: Be aware of a destination amenity fee (around $21.85 per night) and potentially high parking fees (self-parking from $42, valet from $52 per night). Breakfast often costs extra.
8. Common Complaints
While reviews are overwhelmingly positive, a few minor recurring criticisms include:
- Lack of In-Room Coffee Makers/Kettles: Some guests expressed disappointment about the absence of coffee-making facilities in their rooms.
- Parking Costs: The on-site parking is often cited as expensive.
- No Pool: The hotel does not have a swimming pool, which some travelers might miss.
- Walkability to Broadway: While in Midtown, some guests feel it's not ideal for walking to all major downtown attractions, particularly Broadway, and may prefer using ride-shares.
- Less Kid-Centric: The hotel tends to cater more to adults (solo travelers, couples, friend groups), with a lack of specific kid-centric amenities that might deter families with young children.
Sources
Points to Consider
- •Notable Omissions: A recurring minor complaint is the lack of a kettle or coffee machine in some standard rooms, although some listings mention coffee makers are present.
- •While reviews are overwhelmingly positive, a few minor recurring criticisms include:
Google Reviews
1,797 reviews
Recent Guest Reviews
FJ Keever
Interesting and intimate performance venue. But management fails completely by cheating out on general admission seating. Only once inside the venue are you informed that it means standing room only in the balconies. But these ample sized balconies that could accommodate 50+ chairs are void of any seat whatsoever. It’s an amateur move that could have been so much better. Not impressed. -post s...
Response from the owner
Thank you for taking the time to share your feedback and for recognizing the quality of the performance—we’re glad the artist experience resonated with you.<br><br>We’re sorry to hear that your expect...
Carin Rudich
Mid-town hotel, just a Lyft ride away from everything. The staff was friendly and very accommodating. We arrived early in the morning and check-in isn't till 4. They held our bags and texted when our room was available for us. The rooms are on the smaller side but clean and practical with mini-refrigerator. They had a cute little breakfast cart and happy hour cart for later in the day with live ...
Response from the owner
Dear Carin Rudich, <br><br>Thank you for taking the time to share your experience. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting your stay once again and contin...
Dr. Rashaan Anderson
Being from Nashville I wanted to find a boutique hotel for Valentine’s Day. The amount of unexplained fees I was charged was absurd. The channel guide in my room did not work for the last day and was never repaired, the ice machine on the 8th floor was never fixed. Ryan was the only thing enjoyable this hotel experience. His professionalism and courtesy is the only reason I won’t give this a one ...
Marshall Norris
Seems like it should have been a fantastic place to stay. Unfortunately, we checked in late so we didn’t have an opportunity to try out the swanky restaurant or the coffee bar in the lobby, we were kept up by the people yelling and slamming doors next to us. They have a live music venue on the second floor, which sounded great from the 10th floor. The shower only offered cold water (which I hear i...
Meredith Norris
Excellent location. Cool vibe. Basic room. Booked using rewards points. Confirmed it was prepaid upon check in AND out. There is some bogus "resort fee" or something you pay on top. That was approximately 30 for one night. Sure. The hotel attempted to steal $276 by charging my card for a prepaid room. I caught this, questioned it, and they issued the refund ONLY after I caught them. The manager is...
Response from the owner
Dear Ms. Norris,<br><br>Thank you so much for sharing your feedback. As discussed together after your departure, this was an honest and unintentional mistake on our part. Our agent was truthful in con...
Ira Johnson
This is my 4th time staying at this location. We have never had a problem. Our rooms have always been nice and we like the area. However, this stay has been absolutely awful, due to the lack of responsiveness of the staff and management. Electrical problems in the room prevented us from turning off the lights to go to bed. We informed the front desk the next day and asked to be moved. The manage...
Response from the owner
Dear Ira Johnson,<br> <br>Thank you for taking the time to share your experience with us. Your feedback is essential in our effort to improve our service standards. We apologize for the inconvenience ...


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