Noelle

Noelle, Nashville, a Michelin Key Selected property, offers a distinctive and immersive experience, blending historic Art Deco elegance with contemporary design and local artistic flair. Since its reopening in late 2017, the hotel has consistently garnered praise for its prime downtown location, unique atmosphere, and a range of on-site amenities.

1. Overall Rating & Sentiment

The general consensus for Noelle is overwhelmingly positive, with guests frequently praising its "very good" to "exceptional" qualities. It consistently scores high on location (9.4/10), cleanliness (9.1/10), and comfort (9.3/10). Guests often describe their stay as pleasant, enjoyable, and even "amazing." The hotel is often seen as an "experiential" and "creative gathering space" that captures the essence of Nashville.

2. Key Highlights

Guests consistently love Noelle for several standout features:

• Location: Its central downtown position is a major draw, allowing easy walking access to Broadway, Ryman Auditorium, Johnny Cash Museum, and Printers Alley.
• Design & Atmosphere: The hotel's Art Deco architecture and interior design, which pays homage to its 1930s origins, are frequently highlighted. It features custom-curated artwork by local Nashville artists, creating an art-driven and unique experience.
• Amenities: The diverse array of food and beverage options, particularly the rooftop bar, Rare Bird, with its stunning city views, and the intimate Hidden Bar, are highly appreciated. Complimentary coffee and tea bars on each floor, along with hydration stations offering cold, room temperature, and sparkling water, are also noted as convenient perks.
• Service: Many guests commend the friendly, helpful, and attentive staff.

3. Room Quality

Noelle offers well-appointed, clean, and comfortable rooms and suites. The design maintains the hotel's masculine color palette with whites, browns, greys, and blues, complemented by brass fixtures and metallic accents that nod to the Art Deco era.

• Comfort: Beds are frequently described as "extremely comfortable," ensuring a good night's sleep. Rooms feature plush bedding and often include automated blackout shades and sound machines for ultimate relaxation.
• Amenities: Standard in-room amenities across various room types include hickory hardwood floors, custom ceiling millwork, custom-curated artwork, flat-screen TVs, mini-fridges, and free Wi-Fi. Bathrooms are often marble-covered with large showers and Red Flower custom-scented bath amenities, along with handwoven robes. Some rooms include steamers, though not irons.
• Size: Classic rooms are described as spacious, with Studio Kings offering more spread-out luxury. Suites and the penthouse provide even more expansive living areas, with the Penthouse Suite boasting two king bedrooms, two bathrooms, a dining area for six, and a wet bar, plus river views.

4. Dining Experience

Noelle boasts a comprehensive gastronomic experience with five distinct food and beverage concepts:

• Lona (formerly Makeready Libations & Liberation): This modern Mexican restaurant, by Chef Richard Sandoval and Pablo Salas, aims to redefine the Mexican dining experience. Previously, guests raved about the "phenomenal" steak and delicious fish at Makeready Libations & Liberation, with some considering it one of the most amazing meals of their lives.
• Rare Bird: The rooftop bar and lounge is a major highlight, offering innovative cocktails, bites, and stunning panoramic views of downtown Nashville, including the river and Nissan Stadium. It's noted for its fun evening vibe and comfortable seating.
• Hidden Bar: Tucked beneath Printers Alley, this speakeasy-style bar provides an intimate escape with a crimson glow and unique ambiance.
• Trade Room: The expansive lobby bar serves classic cocktails and rotating local brews in a sophisticated ambiance, described as a relaxing place to hang out.
• Drug Store Coffee: A ground-floor coffee bar offering the perfect spot for a morning ritual, pastries, and excellent cold brew.
• Breakfast: While specific current breakfast details for Lona aren't widely detailed in the provided snippets, past guests have enjoyed fresh and hot breakfast. Complimentary coffee is also available in the lobby in the mornings. In-room dining is also available for brunch and dinner.

5. Service & Staff

Guest feedback on service and staff is generally very positive. The hotel is noted for its friendly, helpful, and attentive staff. The front desk and concierge teams are available 24/7 and are praised for their willingness to assist guests. Valet parking is also described as quick and efficient. However, some older reviews mention inconsistencies, such as issues with concierge recommendations and occasional housekeeping oversights like missing conditioner or unserviced rooms even after requests.

6. Location & Accessibility

Noelle boasts an "excellent" and "ideal" location at 200 4th Avenue North in downtown Nashville. It's just a few blocks from Broadway, offering easy walking access to:

• Ryman Auditorium (4-minute walk).
• Johnny Cash Museum (1640 feet away).
• Bridgestone Arena (6-minute stroll).
• Printers Alley (right behind the hotel).

The hotel is also highly accessible, with ADA compliant features including accessible public entrances, registration areas, elevators, and emergency exits. Accessible routes lead to all food and beverage outlets and the fitness center. Wheelchair-accessible rooms, such as the Studio Suite, offer roll-in showers with grab bars, shower seats, and accessible controls. Service animals are welcome, and the hotel is pet-friendly. Transportation from Nashville International Airport is convenient, with public bus options readily available.

7. Value & Pricing

While considered a luxury boutique hotel, Noelle's value is generally rated as good, especially given its prime location and amenities, although some reviews rate value for money slightly lower at 7.9/10. Room rates can vary significantly based on demand, with advance purchase rates sometimes around $400 per night, though lower rates of around $200 per night can be found. Guests have also secured group rates, such as $236 per night for a classic room, which was considered a solid deal when rooms typically went for $300-$350. The hotel is a Category 6 property, meaning point redemption can range from 40,000 to 60,000 Marriott Rewards points per night. There is an additional daily destination amenity fee of $28 plus applicable taxes per room, per night. Valet parking costs $30 for the day or $65 for overnight stays, plus taxes.

8. Common Complaints

Despite the overwhelmingly positive feedback, a few recurring issues or criticisms have been noted:

• Inconsistent Housekeeping: Some guests have experienced issues such as rooms not being serviced after requests or a lack of attention to detail, like missing conditioner.
• Room Maintenance: A few instances of maintenance problems have been reported, including issues with room size and, in one case, an electronic system controlling lighting and shades crashing in a penthouse suite.
• Limited Room Service Menu: One guest found the late-night room service menu to be limited, and their order was incorrect.
• No Pool or Spa: While offering many amenities, Noelle does not have a pool or a dedicated spa facility, which some guests noted.

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