The Westin Sohna Resort & Spa
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Hotel Details
Location
The Westin Sohna Resort & Spa · Sohna-Gurgaon, India
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Key Highlights
- ✓Lush Green Property: The extensive grounds, spread over 35 to 52 acres, are a significant draw, offering a serene and beautiful environment ideal for relaxation and disconnection from city life.
- ✓Exceptional Hospitality: The staff's warmth, attentiveness, and genuine care are frequently highlighted, with many guests praising individual team members for making their stay memorable.
Expert Review: The Westin Sohna Resort & Spa
The Westin Sohna Resort & Spa, nestled amidst the tranquil countryside of Sohna-Gurgaon, India, has garnered a strong reputation as a luxurious and rejuvenating escape. Recognized with a Michelin Key distinction, signifying a "very special stay," the resort offers a blend of modern sophistication and serene natural beauty across its sprawling 35 to 52-acre property.
Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive, with the resort consistently receiving high ratings across various platforms. It boasts an impressive 4.4 out of 5 rating from over 185 reviews on Goibibo, with 63% deeming their stay excellent. Similarly, Marriott lists an overall average rating of 4.3 out of 5, with high scores for cleanliness, dining, service, and amenities. On MakeMyTrip, the overall rating stands at 4.42 out of 5 from over 1273 guests, and Booking.com rates it 8.4 out of 10. Guests frequently describe their experience as "fantastic," "heavenly," and a "perfect peaceful stay".
Key Highlights
Guests consistently laud the resort for its:
- Lush Green Property: The extensive grounds, spread over 35 to 52 acres, are a significant draw, offering a serene and beautiful environment ideal for relaxation and disconnection from city life.
- Exceptional Hospitality: The staff's warmth, attentiveness, and genuine care are frequently highlighted, with many guests praising individual team members for making their stay memorable.
- Family-Friendly Amenities: The resort is well-regarded for its array of activities for all ages, including a mini-zoo, kids' club, dedicated children's pool, horseback riding, cycling, and gaming zones.
- Heavenly Spa: The 15,600 to 18,000 square-foot Heavenly Spa by Westin offers a diverse range of massages and treatments, including Thai, Balinese, Chinese, and Ayurvedic therapies, providing a deeply relaxing experience.
- Sophisticated Modern Design: The property features a sophisticated modern design, often incorporating distinctive red-brick architecture and elegant interiors.
Room Quality
The Westin Sohna Resort & Spa offers 97 spacious rooms, suites, and villas, including Premier Rooms, Premier Villas, Luxury Villas, and a Presidential Suite, some with private pools. The rooms are described as sleek and modern with identifiably local character, designed for ultimate comfort. Key features include the signature Westin Heavenly Bed®, deep soaking bathtubs, relaxing rain showers, flat-screen TVs, DVD players, and living areas. Many rooms also boast balconies or terraces, offering scenic views, along with amenities like minibars, refrigerators, complimentary bottled water, and air conditioning.
Dining Experience
The resort provides diverse dining options catering to various tastes:
- The Living Room: An all-day dining restaurant offering international buffets and menu dishes.
- Xiao Chi: A signature restaurant specializing in authentic Chinese cuisine, typically open for dinner.
- Splash: A poolside venue for refreshing juices and drinks.
- Mix Lounge and Bar: An ideal spot for evening drinks.
Guests frequently praise the food quality and variety, particularly the breakfast and dinner spreads, which are often highlighted as "awesome" and of "Marriott standards". The resort also emphasizes wellness through its "SuperFoods" menu and utilizes organic produce from its own farms.
Service & Staff
The service and staff at The Westin Sohna Resort & Spa consistently receive high marks, with a rating of 4.4 out of 5 for service on Marriott and 9.0 out of 10 for staff on Booking.com. Guests often commend the staff for being courteous, helpful, and attentive, going "above and beyond" to ensure a comfortable stay. Several reviews specifically mention individual staff members for their exceptional service. However, some older feedback indicates occasional issues with slow room service and, in isolated instances, less-than-satisfactory checkout experiences.
Location & Accessibility
The resort is strategically located in the serene countryside, effectively providing a peaceful retreat from the urban hustle of Delhi and Gurgaon. It is situated between Sohna and Manesar. While offering a sense of seclusion, it remains accessible:
- Approximately a 40-minute drive from the Gurgaon central business district.
- Around 50 kilometers (a 60-minute drive) from New Delhi's Indira Gandhi International Airport (DEL).
- The vast property is navigated by golf carts.
- Nearby attractions include Damdama Lake (10.3 km) and Velocity Go karting and Amusement Park (100 m).
Value & Pricing
The Westin Sohna Resort & Spa is positioned as a luxury property, and its pricing reflects this. Room rates can typically range from ₹14,626 to ₹23,3315, with an average around $259 per night. While many guests find the experience worthwhile, some note that the price can be a bit high, particularly for certain activities. The resort's value for money rating stands at 3.9 out of 5 on Marriott and 7.9 out of 10 on Booking.com. Family-friendly policies include children below 6 years old staying for free, and those aged 7-12 receiving a 50% discount on food and beverage orders.
Common Complaints
While overwhelmingly positive, some recurring criticisms and issues have been noted by guests:
- Check-in/Check-out Delays: Some guests have reported that the check-in and check-out procedures can take a considerable amount of time.
- Maintenance Issues: Occasional complaints include issues like broken roads with potholes within the property and, in a few instances, ants in beds.
- Lighting: Some reviews mention poor lighting on the premises, making navigation difficult after dark.
- Activity Value: A few guests felt that some of the outdoor activities offered were not worth the price charged when compared to other resorts.
- Isolated Service Lapses: While staff are generally praised, some older reviews detail instances of slow room service or unhelpful staff, though these appear to be less frequent in more recent feedback.
Despite these minor points, The Westin Sohna Resort & Spa remains a highly recommended destination for those seeking a luxurious, serene, and activity-rich getaway near Gurgaon.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring criticisms and issues have been noted by guests:
- •Maintenance Issues: Occasional complaints include issues like broken roads with potholes within the property and, in a few instances, ants in beds.
- •Lighting: Some reviews mention poor lighting on the premises, making navigation difficult after dark.
Google Reviews
5,269 reviews
Recent Guest Reviews
Luv Raheja
We had a very pleasant stay overall. The property is well maintained, and the hospitality lived up to expectations. Dinner and breakfast buffets were lavish, with a wide spread and excellent taste. The breakfast, in particular, stood out and was thoroughly enjoyable. High tea was decent but did not quite match the standard set by the main meals. One area that slightly dampened the experience—espec...
Pratibha SR
Awesome experience. Got an east facing room so brightening and shining all the day 🌟 Special mentions for : Ujjawal, Florence, Anita (for their warm hospitality at the restaurants) & Pritam Dagar (been so considerate - the chef), Yogesh (in sports area), Rakesh Patel (such knowledgeable animal caretaker), Satyam & Dharmender ji (outdoor activities). Overall its one of the best nature resort in De...
Abhishek Baid
Visited The Westin Resort & Spa, Sohna Road for an office offsite and had an amazing experience. The property is huge and perfect for team activities from a large open ground to cycling trails, there’s plenty to do. The place feels peaceful and close to nature, with peacocks roaming around and even emus on the property. There’s also a beautiful lake that adds to the charm. The overall vibe is rel...
Sujay Sreekumar
Came here to attend a wedding, the property is really huge in the inside. The rooms are fantastic, you get a nice sky watching experience due to limited light pollution in the area. Food was decent. Reducing a star due to the approach roads and area, it is too much inside and the roads to the place are absolutely horrible, be prepared. Also, the parking area is not well lit and is shabby, outside ...
A
We had the most wonderful stay, not just because of the excellent facilities, room and activities, but also because of the incredible hospitality by your team, led by Chef Gaurav and Ranjana, from the Red Brick Room staff. They went above and beyond what was expected and made us feel at home. This is the best hospitality we have received as a family in all of our travels, including to several inte...
dipanita roy
Hello I went to Westing for my baby's 1st birthday, and they ruined it. First, there was a long queue to check, and we had to wait a long time with a 1-year-old. Secondly, they couldn't arrange a small cake for my baby’s birthday. Being such a big property there washroom were not clean which was inconvenient for us even for my baby. There was no water supply for 2 hr and they never thought of inf...
Hyatt
