Pratap Mahal, Ajmer

Pratap Mahal, Ajmer, an IHCL SeleQtions property, stands as a distinguished retreat in Rajasthan, recognized as a Michelin Key Selected property. Nestled amidst the serene Aravalli hills, it offers a luxurious escape blending traditional Rajasthani architecture with modern comforts.

1. Overall Rating & Sentiment

The general consensus for Pratap Mahal, Ajmer, is overwhelmingly positive, with an impressive overall score of 8.9 on Agoda and 4.6 out of 5 on Goibibo. Guests consistently praise the hotel for its excellent service, beautiful property, and tranquil ambiance. Many describe their stay as "memorable," "luxurious," and "wonderful".

2. Key Highlights

Guests frequently laud several aspects of Pratap Mahal, Ajmer:

• Service & Hospitality: The staff's exceptional service, warmth, and attentiveness are repeatedly highlighted as a major draw.
• Location & Serenity: The hotel's picturesque location against the Aravalli hills, offering peaceful and scenic surroundings, is a significant highlight for many seeking a tranquil escape away from city bustle.
• Design & Architecture: The property's stunning architecture, reflecting royal heritage and traditional Rajasthani accents, along with its well-maintained beauty, is highly appreciated.
• Amenities: The outdoor pool, spa, fitness center, and various recreational facilities contribute to a comfortable and enjoyable stay.

3. Room Quality

The rooms at Pratap Mahal, Ajmer, are consistently described as superb, clean, spacious, and elegantly designed, providing a comfortable and luxurious experience. Many rooms offer picturesque views of the courtyard or the Aravalli hills and come with private balconies or terraces. Amenities include air conditioning, plush bathrobes, daily newspapers, satellite/cable TV, complimentary toiletries, and sometimes a "jhoola" (swing). Suites offer even more spacious living areas and amenities like a 42-inch LED TV and four-fixture bathrooms. While generally well-received, some older reviews mention that certain rooms might feel dated or had minor plumbing issues.

4. Dining Experience

The dining experience at Pratap Mahal, Ajmer, generally receives positive feedback. The on-site restaurant, Aravali, offers a range of exquisite dining options, including authentic Indian cuisine, regional specialties, and continental dishes. The breakfast buffet, though primarily Indian, is often described as delicious and satisfying. Guests appreciate the quality ingredients and authentic flavors. While the food is highly praised, some guests have noted it can be quite expensive, and food delivery apps might not work in the vicinity. There were also mentions of a single restaurant serving buffet food in older reviews.

5. Service & Staff

The service and staff are a standout feature of Pratap Mahal, Ajmer. Guests consistently commend the staff for their warm hospitality, attentiveness, and willingness to go the extra mile. Many reviews highlight individual staff members for their exceptional service, making guests feel special and well-cared for. The check-in and check-out processes are also noted as quick and seamless.

6. Location & Accessibility

Pratap Mahal, Ajmer, is strategically located between the historical regions of Ajmer and Pushkar, set against the magnificent Aravalli hills. It is situated approximately 8 kilometers from the Ajmer city center, allowing easy access to popular attractions like the Ajmer Sharif Dargah and Ana Sagar Lake. It's also a short distance from Pushkar and its attractions like the Bramha Temple and Pushkar Lake. The nearest airport is Jaipur International Airport, about 135 kilometers away, with the hotel offering airport transfer services. Kishangarh Airport is a closer option, approximately 26 km away. The tranquil setting, away from the city's hustle, is a major advantage for guests seeking peace.

7. Value & Pricing

Pratap Mahal, Ajmer, is considered a luxury property. While specific pricing can vary, rooms can range from approximately $89 to $199 for standard and deluxe rooms. The average room price is around $136, which is noted as offering exceptional value for a luxurious hotel compared to the average in Hokaran. Some guests find the property nice but consider the cost higher, or the value not entirely worth the premium rates. Offers like "Timeless Grandeur" provide savings on breakfast, meals, and spa therapies.

8. Common Complaints

While generally highly rated, some recurring issues or criticisms have been noted:

• Property Age/Renovation: A few guests have mentioned that the property, while beautiful, can appear dated and might require renovation. Some rooms were described as old, with instances of plumbing issues leading to room changes.
• Pool Cleanliness: One review specifically noted the pool being dirty with bird droppings, and the water not being clear.
• Limited Open Space: The courtyard with the pool was described as the only open space, making it feel somewhat small.
• Food Pricing/Options: While food quality is praised, some find it expensive, and there were comments about only one restaurant serving buffet food.
• Construction Noise: One guest reported construction work continuing late into the night, leading to disturbances.
• Gym Equipment: The gym was described as mediocre, with equipment needing work.
• Bedding Issues: A guest mentioned coughing due to pillows/dust and an uncomfortable mattress.

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