The Byron Dubrovnik
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Hotel Details
Location
Dubrovnik
Croatia, Europe
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Expert Review: The Byron Dubrovnik
The Byron Dubrovnik, a Michelin Key Selected property, offers a highly acclaimed and luxurious experience nestled within the historic charm of Dubrovnik's Old Town. Guests consistently praise its exceptional location, elegant design, and personalized service, making it a standout choice for travelers seeking a memorable stay.
1. Overall Rating & Sentiment
The general consensus for The Byron Dubrovnik is overwhelmingly positive, with exceptional ratings across various platforms. It boasts an impressive overall score of 9.7 on Agoda and 9.6 on Booking.com, with many guests rating their experience as "Exceptional" or "Superb". Reviewers frequently highlight a strong sense of satisfaction, often expressing a desire to return.
2. Key Highlights
Guests consistently laud several aspects of The Byron Dubrovnik:
- Location: Its prime position in the heart of the Old Town, yet on a quieter street, is a major draw. It's mere steps away from major sights like Dubrovnik Cathedral, Rector's Palace, Old Town Port, and even a "hole in the wall" swimming spot.
- Design & Ambiance: Housed in a beautifully restored 600-year-old mansion, the property combines historic charm with modern, stylish, and often white-on-white redecoration. The rooms are described as immaculately decorated, charming, and uniquely designed, feeling like a "little palace".
- Service: The personalized and welcoming service from the owners and staff receives consistent high praise. Guests appreciate their helpfulness, knowledge of the city, and willingness to go "above and beyond".
- Amenities: While not a traditional hotel with extensive on-site facilities, guests value the free in-room WiFi, air conditioning, and the convenience of kitchenettes in most rooms. Other amenities include private bathrooms with walk-in showers, high-quality toiletries (e.g., Molton Brown), hairdryers, and tea/coffee makers. Some rooms also offer views of the Cathedral or city.
3. Room Quality
The rooms and suites at The Byron Dubrovnik are consistently described as beautifully designed, comfortable, and impeccably clean. They blend modern furnishings with the historic character of the building, featuring elements like exposed wooden beams and cool white decor. Guests often mention sleeping "like rocks" due to the comfort and quietness, even with the central location. Most rooms are equipped with kitchenettes, allowing for self-catering, and include amenities such as a refrigerator, cooktop, glassware, flat-screen TV, and soundproofed rooms. Spacious bathrooms with elegant marble finishes and quality toiletries further enhance the luxurious feel. The property has seven to eight individually designed rooms, including options like the "Cathedral Room" with stunning views and "The Drawing Room". Some rooms can interconnect, and family suites are available.
4. Dining Experience
The Byron Dubrovnik does not have its own on-site restaurant. However, this is not seen as a drawback by guests, as its central location means there are numerous dining options just steps away in the Old Town. The hotel's concierge is highly praised for providing excellent recommendations for local restaurants, some of which offer discounts to Byron guests. Guests can enjoy breakfast at nearby cafes like Gradska Kavana or Gianni's, or explore options for lunch and dinner such as Oyster & Sushi Bar Bota (Asian cuisine), Kopun (traditional Dubrovnik recipes), and Azur (Cro-Asian tapas). The presence of kitchenettes in most rooms also allows guests to prepare their own meals, which can be a cost-effective option given that restaurant prices in the Old Town can be high.
5. Service & Staff
The service and staff at The Byron Dubrovnik receive exceptionally high ratings, often cited as a key highlight of the stay. Reviewers describe the staff as welcoming, helpful, knowledgeable, and proactive, going "above and beyond" to ensure a pleasant experience. Specific examples include guided walks to the hotel from the check-in point (often a coffee shop like Kawa), providing annotated city maps with recommendations, arranging transportation, and being available "round the clock" via communication channels like WhatsApp. The owners are particularly noted for their passion for Dubrovnik and their personalized approach.
6. Location & Accessibility
The Byron Dubrovnik boasts a "fantastic central location" within the car-free Old Town, situated behind the Cathedral and very close to Buza Beach (a few steps away). It's within walking distance of virtually all major sights and attractions, including Rector's Palace (5-minute walk), Ploce Gate (3-minute walk), Old Town Port (3-minute walk), and the Walls of Dubrovnik. While the Old Town involves stairs, guests find the hotel's location relatively accessible, and staff are helpful with luggage. For transport, Dubrovnik Airport is about 11-12 miles away, with paid shuttle services available. The nearest bus stop (Ploce) is 400 meters away, and the Zicara Srd cable car station is about 800 meters. Guests are advised that parking in Dubrovnik, especially in the Old Town, can be challenging and expensive, with a public garage available a 5-minute walk from Pile Gate.
7. Value & Pricing
While described as being on the "expensive side" by some, The Byron Dubrovnik is generally considered to offer good value for money, reflected in its Booking.com rating of 9.1 for value. Trip.com indicates rates starting at around US$198, with an average price from USD474. Room prices can vary based on travel dates and other factors, with a room potentially costing around €382. The presence of kitchenettes in most rooms can help guests save on dining costs. Its Michelin Key Selected status suggests a high-quality stay.
8. Common Complaints
While overwhelmingly positive, a few minor recurring issues or criticisms have been noted by guests:
- No Elevator: As it's located in a historic building, there is no elevator, and rooms are spread across multiple floors, which might be an issue for those with mobility challenges or heavy luggage.
- No On-Site Restaurant/Bar: The lack of a dedicated restaurant or bar within the property means guests need to venture out for all meals and drinks. Some guests wished for a minibar with snacks and drinks.
- WiFi Issues: A few isolated complaints mention inconsistent or rarely working WiFi.
- Check-in Process: While generally described as smooth, the check-in involves going to a separate coffee shop outside Ploce Gate and then being escorted to the hotel, which requires an 8-minute walk on cobbled streets.
- Noise: While generally in a quieter part of the Old Town, some guests have noted that summer nightlife can be noisy, though window shutters and double glazing are usually effective for soundproofing.
- Minor Room Issues: Very occasionally, guests have mentioned small issues like a mirror being too high in a specific room or a safe not functioning.
Sources
Points to Consider
- •While overwhelmingly positive, a few minor recurring issues or criticisms have been noted by guests:
- •No Elevator:** As it's located in a historic building, there is no elevator, and rooms are spread across multiple floors, which might be an issue for those with mobility challenges or heavy luggage.
- •WiFi Issues:** A few isolated complaints mention inconsistent or rarely working WiFi.
- •Minor Room Issues:** Very occasionally, guests have mentioned small issues like a mirror being too high in a specific room or a safe not functioning.
