Rixos Premium Dubrovnik
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Rixos Premium Dubrovnik · Dubrovnik, Croatia
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Expert Review: Rixos Premium Dubrovnik
Rixos Premium Dubrovnik: A Comprehensive Review of a Michelin Key Selected Property
Rixos Premium Dubrovnik stands as a beacon of luxury on the stunning Adriatic coast, earning its distinction as a Michelin Key Selected property. Guests consistently praise its breathtaking sea views, impeccable service, and extensive facilities, making it a highly sought-after destination in Croatia.
1. Overall Rating & Sentiment
The general consensus for Rixos Premium Dubrovnik is overwhelmingly positive, with many guests describing their experience as spectacular, luxurious, and unforgettable. It consistently receives high guest scores on platforms like Booking.com (9.0/10 exceptional based on 999 reviews) and is a favored choice for both couples and families. The hotel is often lauded for striking a perfect balance between serene resort vibes and easy access to Dubrovnik's Old Town.
2. Key Highlights
Guests frequently highlight the breathtaking views of the Adriatic Sea, visible from numerous vantage points across the property, including rooms, public spaces, and restaurants. The design is noted for its impressive architecture, blending modern elegance with sophisticated interiors that cascade down a terraced slope towards the sea. Amenities are world-class, featuring a substantial Anjana Spa (spanning 2000m²), indoor and seasonal outdoor pools, a fitness center, and direct ladders leading to the sea for swimming. The service consistently receives accolades for its professionalism, warmth, and attentiveness.
3. Room Quality
Rixos Premium Dubrovnik offers 254 elegantly designed rooms and suites that provide a spacious and comfortable retreat. Rooms feature stylish, modern furniture, ultra-comfy king-size beds, flat-screen TVs, and free Wi-Fi. Many rooms boast private balconies with incredible sea views, and some deluxe rooms include Jacuzzi-style baths and rainforest showers. Guests appreciate the thoughtful details considered for comfort and relaxation, though one review noted a standard room, while clean and with a sea view, felt "average, but not 5 star".
4. Dining Experience
The dining experience is generally impressive, offering delicious food with great variety. The main restaurant, Turquoise, serves a "tremendous" buffet for both breakfast and dinner, often featuring themed nights focused on various cuisines like Dalmatian, Japanese, Mexican, and Indian. Breakfast, in particular, is highly rated, offering a delightful start to the day with fresh fruits, pastries, cereals, and hot options, including sparkling wine. Additional dining options include Libertas, a seafood restaurant on a terrace, and Uma Teppanyaki for Japanese fare with panoramic views.
5. Service & Staff
The service and staff at Rixos Premium Dubrovnik are consistently praised as a key highlight of the guest experience. Feedback describes the staff as professional, welcoming, attentive, friendly, and outstanding. Many guests feel genuinely looked after, highlighting interactions that are rare even in other five-star establishments.
6. Location & Accessibility
The hotel is strategically located on a cliffside, offering spectacular sea views, and is approximately 1.5 to 2 kilometers from Dubrovnik's historic Old Town. This translates to a convenient 15 to 20-minute walk, allowing guests easy access to the city's iconic landmarks like Pile Gate and the city walls. The transfer time from Dubrovnik Airport is about 30 minutes.
7. Value & Pricing
Rixos Premium Dubrovnik is positioned as a luxury five-star hotel. While it offers exceptional value for money with an average room price around $402, which is slightly above Dubrovnik's average of $357, prices can vary significantly depending on the room type and season. Weekend night averages can range from $295 to $353, with premium rooms or suites reaching upwards of $708 to $1398. However, some guests have noted that the pricing for drinks, bar food, and spa treatments within the hotel can be quite high or "extortionate".
8. Common Complaints
Despite overwhelmingly positive feedback, a few recurring issues have been mentioned. Some guests found the hotel to be "extremely busy," particularly during breakfast and at the pool areas, which might make it less appealing for those seeking a more tranquil, non-family-oriented experience. High prices for food, beverages, and spa treatments within the hotel were a point of criticism for some visitors. Additionally, one review mentioned a "flawed" shower design that caused water to spread across the bathroom floor, and another noted the indoor pool being a bit small. There was also an isolated comment about a "rude coffee lady" at breakfast.
Sources
Google Reviews
4,439 reviews
Recent Guest Reviews
Ninela Musić
We had a wonderful stay at the Rixos Hotel in Dubrovnik. The hotel’s interior is stunning, and the rooms are tidy, clean, and very comfortable, with a beautiful balcony and amazing sea views. Breakfast and dinner were delicious, with a wide variety of options to choose from. The staff were extremely friendly and attentive. We also loved the hotel bar and the fashion boutique onsite. The location ...
Response from the owner
Dear Ninela Music,<br><br>Thank you so much for your wonderful review of Rixos Premium Dubrovnik.<br><br>We are truly delighted to hear that you had such an enjoyable stay with us. It’s fantastic to k...
Dawid Dobrowolski
Our stay at the hotel was exceptional. We received a Platinum room upgrade, which exceeded our expectations. The room had a beautiful view and a prime corner location. The hotel staff took care of us at every turn. The food at the hotel was delicious, and the wellness area offered something for everyone. Thank you for a wonderful stay!
Response from the owner
Dear Dawid Dobrowolski,<br><br>Thank you for your wonderful review. We are delighted that you enjoyed your Platinum room upgrade, the stunning views, and the prime location. It is always our pleasure ...
Lucky Star
We stayed for 5 th time this year. Everytime we have beautiful stay, but they allaways manage to suprise us with more and more. Upgrade at check in, fruit in room and wlecome drink. Ivana at reception is the reason why we choose this hotel every year. Allways smiling and helping with everything, makeing rezervation for us, Mehmet Ali at breakfast is the best! He brought us everything we asked for ...
Response from the owner
Dear Guest,<br><br>Thank you for choosing to stay with us for the 5th time this year and for sharing such a heartfelt review. It truly means a lot to us to know that we continue to surprise you and ma...
Marija Baselli
We enjoyed the spa and the breakfast is very good. However, we saw mice when walking through the hotel and one of their staff hit our car pretty bad. The problem here is that when we were talking to the reception boss, he was nice and helpful, but he went on a break and his colleges were not informed with out situation afterwards. They were also treating us like we were in the wrong and they had...
Response from the owner
Dear Marija,<br><br>Thank you for taking the time to share your feedback. We are truly sorry if you felt that your experience at our hotel was anything less than excellent. Please know that our manage...
Tanja Perovic
I was very satisfied with my stay. The hotel was impeccably clean, the staff highly professional and kind, and the food selection excellent with great variety and quality. Reception services during check-in were efficient and very welcoming. The conference hall was perfectly prepared and fully in line with everything agreed. A truly pleasant and well-organized experience.
Response from the owner
Dear Tanja Perovic,<br><br>Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you were fully satisfied with your stay and that our cleanliness, staf...
Nick Melehes
From check-in to check-out, we had a marvelous stay. At check-in everything went smoothly and we were also provided a glass of bubbly after a long day of travel. The room was exceptional with a beautiful view of the sea and Lokrum Island. The breakfast buffet was absolutely over-the-top! Everything you could imagine was offered and we sat on the balcony soaking in the sun. The sports bar manager t...
Response from the owner
Dear Nick,<br><br>Thank you so much for your wonderful review. We are delighted to hear that your stay at Rixos Premium Dubrovnik was marvelous, from the smooth check-in with a glass of bubbly to your...
