Rixos Premium Dubrovnik

Rixos Premium Dubrovnik: A Comprehensive Review of a Michelin Key Selected Property

Rixos Premium Dubrovnik stands as a beacon of luxury on the stunning Adriatic coast, earning its distinction as a Michelin Key Selected property. Guests consistently praise its breathtaking sea views, impeccable service, and extensive facilities, making it a highly sought-after destination in Croatia.

1. Overall Rating & Sentiment

The general consensus for Rixos Premium Dubrovnik is overwhelmingly positive, with many guests describing their experience as spectacular, luxurious, and unforgettable. It consistently receives high guest scores on platforms like Booking.com (9.0/10 exceptional based on 999 reviews) and is a favored choice for both couples and families. The hotel is often lauded for striking a perfect balance between serene resort vibes and easy access to Dubrovnik's Old Town.

2. Key Highlights

Guests frequently highlight the breathtaking views of the Adriatic Sea, visible from numerous vantage points across the property, including rooms, public spaces, and restaurants. The design is noted for its impressive architecture, blending modern elegance with sophisticated interiors that cascade down a terraced slope towards the sea. Amenities are world-class, featuring a substantial Anjana Spa (spanning 2000m²), indoor and seasonal outdoor pools, a fitness center, and direct ladders leading to the sea for swimming. The service consistently receives accolades for its professionalism, warmth, and attentiveness.

3. Room Quality

Rixos Premium Dubrovnik offers 254 elegantly designed rooms and suites that provide a spacious and comfortable retreat. Rooms feature stylish, modern furniture, ultra-comfy king-size beds, flat-screen TVs, and free Wi-Fi. Many rooms boast private balconies with incredible sea views, and some deluxe rooms include Jacuzzi-style baths and rainforest showers. Guests appreciate the thoughtful details considered for comfort and relaxation, though one review noted a standard room, while clean and with a sea view, felt "average, but not 5 star".

4. Dining Experience

The dining experience is generally impressive, offering delicious food with great variety. The main restaurant, Turquoise, serves a "tremendous" buffet for both breakfast and dinner, often featuring themed nights focused on various cuisines like Dalmatian, Japanese, Mexican, and Indian. Breakfast, in particular, is highly rated, offering a delightful start to the day with fresh fruits, pastries, cereals, and hot options, including sparkling wine. Additional dining options include Libertas, a seafood restaurant on a terrace, and Uma Teppanyaki for Japanese fare with panoramic views.

5. Service & Staff

The service and staff at Rixos Premium Dubrovnik are consistently praised as a key highlight of the guest experience. Feedback describes the staff as professional, welcoming, attentive, friendly, and outstanding. Many guests feel genuinely looked after, highlighting interactions that are rare even in other five-star establishments.

6. Location & Accessibility

The hotel is strategically located on a cliffside, offering spectacular sea views, and is approximately 1.5 to 2 kilometers from Dubrovnik's historic Old Town. This translates to a convenient 15 to 20-minute walk, allowing guests easy access to the city's iconic landmarks like Pile Gate and the city walls. The transfer time from Dubrovnik Airport is about 30 minutes.

7. Value & Pricing

Rixos Premium Dubrovnik is positioned as a luxury five-star hotel. While it offers exceptional value for money with an average room price around $402, which is slightly above Dubrovnik's average of $357, prices can vary significantly depending on the room type and season. Weekend night averages can range from $295 to $353, with premium rooms or suites reaching upwards of $708 to $1398. However, some guests have noted that the pricing for drinks, bar food, and spa treatments within the hotel can be quite high or "extortionate".

8. Common Complaints

Despite overwhelmingly positive feedback, a few recurring issues have been mentioned. Some guests found the hotel to be "extremely busy," particularly during breakfast and at the pool areas, which might make it less appealing for those seeking a more tranquil, non-family-oriented experience. High prices for food, beverages, and spa treatments within the hotel were a point of criticism for some visitors. Additionally, one review mentioned a "flawed" shower design that caused water to spread across the bathroom floor, and another noted the indoor pool being a bit small. There was also an isolated comment about a "rude coffee lady" at breakfast.

Sources

1. booking.com
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