The Alexis Royal Sonesta Hotel Seattle
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Hotel Details
Location
The Alexis Royal Sonesta Hotel Seattle · Seattle, United States
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Key Highlights
- ✓Exceptional Service: The staff's helpfulness, friendliness, and welcoming demeanor are frequently highlighted.
Expert Review: The Alexis Royal Sonesta Hotel Seattle
The Alexis Royal Sonesta Hotel Seattle, a distinguished Michelin Key Selected property, consistently earns high praise for its unique blend of classic elegance and modern amenities, coupled with an exceptional commitment to guest hospitality.
1. Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive. The hotel boasts an impressive average rating of 8.4 on Agoda, with Booking.com reviews showing scores ranging from 8.2 for value for money to 9.5 for location. Kayak users also rate it highly, with an average of 8.8/10. Guests frequently describe their stays as memorable and enjoyable, highly recommending the hotel.
2. Key Highlights
Guests consistently love several aspects of The Alexis Royal Sonesta Hotel Seattle:
- Exceptional Service: The staff's helpfulness, friendliness, and welcoming demeanor are frequently highlighted.
- Prime Location: Its central downtown setting provides easy access to major attractions.
- Unique Design & Atmosphere: Housed in a lovely old building dating back to 1901, the hotel combines original architecture with contemporary style, maintaining a boutique feel. The lobby, with its living room-styled comfort, is particularly appreciated.
- Amenities: The unique Bookstore Bar & Cafe, a functional fitness center with a climbing wall, and pet-friendly policies are often mentioned as standout features. Complimentary morning coffee and tea service is also available in the lobby.
3. Room Quality
Rooms at The Alexis Royal Sonesta Hotel Seattle are described as clean, very comfortable, and often spacious. Accommodations range from deluxe rooms to expansive suites, some offering panoramic city or water views. Guests appreciate the plush bedding, including Frette linens and goose-down comforters, as well as modern amenities such as flat-screen cable TVs, honor bars, and in some rooms, Amazon Echo Dots. Specialty suites, inspired by Seattle's arts community, can feature living rooms with marble fireplaces, two-person soaking tubs, and dual walk-in showers. The design is elegant and stately, with touches like colorful in-room yoga mats and unique bathrobes adding a "funkier feel".
4. Dining Experience
The hotel's primary dining venue is The Bookstore Bar & Cafe. Known for its extensive whiskey library and monthly scotch tastings, it also serves coffee, pastries, cocktails, and light bites. Guests can purchase books while enjoying beverages. Breakfast and dinner are available daily, with a happy hour in the afternoon. Guest feedback indicates that the food is delicious. Morning coffee and tea service is also provided in the lobby.
5. Service & Staff
The service and staff receive consistent accolades. Guests frequently commend the staff for being "super friendly," "welcoming," "helpful," and "knowledgeable". Doormen, front desk staff, and waiters are all highlighted for their excellent hospitality. Many reviewers express a desire to return due to the exceptional service.
6. Location & Accessibility
Situated in the heart of downtown Seattle's financial district, the hotel boasts an outstanding location. It's within a 5-minute walk of the waterfront, the Seattle Ferry Terminal, and the Seattle Art Museum. Pike Place Market and the Seattle Waterfront are less than a 10-minute walk away. Other major attractions like CenturyLink Field (now Lumen Field), T-Mobile Park, and Pioneer Square are also easily accessible on foot. Public transportation is readily available nearby. Seattle-Tacoma International Airport is approximately 14 miles away.
7. Value & Pricing
Rates for rooms at The Alexis Royal Sonesta Hotel Seattle can range from approximately $163 for a standard room to $515 plus taxes for larger suites, with prices varying based on the day of the week and season. While Wi-Fi is free in public areas and in all rooms, private parking is available on-site for an additional charge, typically around $62 per day for valet parking. The hotel is considered a luxury boutique property.
8. Common Complaints
While overall sentiment is highly positive, some minor issues have been noted. A few reviews mentioned concerns about cleanliness and service issues in the past, including "unpleasant odors" in some rooms and a "lack of accommodating staff". However, these appear to be less frequent compared to the numerous positive comments about cleanliness and staff performance. The cost of valet parking is a recurring additional expense that guests should be aware of.
Sources
Google Reviews
1,100 reviews
Recent Guest Reviews
Cameron Stout (Personal Gmail)
Incredible. Dang! I travel weekly for work. Quite literally weekly. I’m “home” roughly 4 days out of the month. This hotel was nearby where I was working, so I just booked it based on location and the pictures looked decent. What an experience. The guy that checked me in was EFFICIENT. So nice, so fast, gave me other recommendations, and even when I came back from my excursion when I walked in he ...
Response from the owner
Dear Cameron,<br>Thank you so much for sharing your wonderful experience with us. We're thrilled to hear that your stay was exceptional and that our team member made such a positive impression. It’s f...
Meighan Joyce
The hotel is fantastic and in a great location. The onsite restaurant has delicious breakfast food and the service was top notch. In fact, all of the staff were incredible. They were kind, responsive, and seemed to be very on top of it. Big shoutout to Noble at the front desk. He was so fun and generous, and he went out of his way to make sure my teammates and I were taken care of. It was a 10 out...
Response from the owner
Dear Meighan,<br>Thank you for sharing your wonderful experience! It's delightful to hear that you enjoyed both the location and our delicious breakfast offerings. Our team, especially Noble, will be ...
Alissa F.
Great room and staff hasn't been anything but helpful! Room was comfortable, clean with good amount of power sources. I paid extra for us to have early access to our room but it was not ready that much earlier than 4pm. They removed charge and stored our luggage in safe room. It really did not end up being a big deal.
Response from the owner
Dear Alissa,<br>Thank you for your kind words about our staff and accommodations. It's wonderful to hear that you found the room comfortable and well-equipped. We apologize for the inconvenience regar...
Estania Lippincoott
This was my first time staying in downtown Seattle, I was very excited and had some high expectations for the Alexis based on reviews… First and foremost the parking is ridiculous and valet costs $67 a night absolutely not! The hotel stinks like some dogs pissed all over the carpet but they tried to cover the smell up with some weird perfume. It appears to be a nice hotel based on the lobby and t...
Response from the owner
Dear Estania,<br>Thank you for sharing your review with us. We deeply apologize for the inconvenience you encountered during your stay, particularly regarding the parking and the odors. Cleanliness is...
Andrea Castro
I really enjoyed staying here. Everyone who worked here was incredibly kind and helpful. I was particularly impressed with the helpfulness and kindness of the front desk, particularly a young man called Noble. He was always there ready and willing to help with a smile on his face. When I lost my wallet he was great trying to make my day better. Great place to stay.
Response from the owner
Dear Andrea,<br>Thank you for sharing your wonderful experience with us! It's heartwarming to hear that you enjoyed your stay and found our team to be kind and helpful. Noble, in particular, will be t...
Vanessa
Lovely hotel! First time staying here and love every part of it. The lobby, the gallery in the hallways, the staff friendliness, and the spacious rooms and decor inside. I can tell I will stay here many times. Also Brandon at the front desk was super helpful and friendly and gave us a warm welcome with a lovely smile! Looking forward to our stay here!
Response from the owner
Dear Vanessa,<br>Thank you so much for your wonderful review! Delighted to hear that you loved your experience, from the lobby and gallery to our spacious rooms. Brandon is indeed a valuable member of...
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