The Alexis Royal Sonesta Hotel Seattle

The Alexis Royal Sonesta Hotel Seattle, a distinguished Michelin Key Selected property, consistently earns high praise for its unique blend of classic elegance and modern amenities, coupled with an exceptional commitment to guest hospitality.

1. Overall Rating & Sentiment

The general consensus among guests is overwhelmingly positive. The hotel boasts an impressive average rating of 8.4 on Agoda, with Booking.com reviews showing scores ranging from 8.2 for value for money to 9.5 for location. Kayak users also rate it highly, with an average of 8.8/10. Guests frequently describe their stays as memorable and enjoyable, highly recommending the hotel.

2. Key Highlights

Guests consistently love several aspects of The Alexis Royal Sonesta Hotel Seattle:

• Exceptional Service: The staff's helpfulness, friendliness, and welcoming demeanor are frequently highlighted.
• Prime Location: Its central downtown setting provides easy access to major attractions.
• Unique Design & Atmosphere: Housed in a lovely old building dating back to 1901, the hotel combines original architecture with contemporary style, maintaining a boutique feel. The lobby, with its living room-styled comfort, is particularly appreciated.
• Amenities: The unique Bookstore Bar & Cafe, a functional fitness center with a climbing wall, and pet-friendly policies are often mentioned as standout features. Complimentary morning coffee and tea service is also available in the lobby.

3. Room Quality

Rooms at The Alexis Royal Sonesta Hotel Seattle are described as clean, very comfortable, and often spacious. Accommodations range from deluxe rooms to expansive suites, some offering panoramic city or water views. Guests appreciate the plush bedding, including Frette linens and goose-down comforters, as well as modern amenities such as flat-screen cable TVs, honor bars, and in some rooms, Amazon Echo Dots. Specialty suites, inspired by Seattle's arts community, can feature living rooms with marble fireplaces, two-person soaking tubs, and dual walk-in showers. The design is elegant and stately, with touches like colorful in-room yoga mats and unique bathrobes adding a "funkier feel".

4. Dining Experience

The hotel's primary dining venue is The Bookstore Bar & Cafe. Known for its extensive whiskey library and monthly scotch tastings, it also serves coffee, pastries, cocktails, and light bites. Guests can purchase books while enjoying beverages. Breakfast and dinner are available daily, with a happy hour in the afternoon. Guest feedback indicates that the food is delicious. Morning coffee and tea service is also provided in the lobby.

5. Service & Staff

The service and staff receive consistent accolades. Guests frequently commend the staff for being "super friendly," "welcoming," "helpful," and "knowledgeable". Doormen, front desk staff, and waiters are all highlighted for their excellent hospitality. Many reviewers express a desire to return due to the exceptional service.

6. Location & Accessibility

Situated in the heart of downtown Seattle's financial district, the hotel boasts an outstanding location. It's within a 5-minute walk of the waterfront, the Seattle Ferry Terminal, and the Seattle Art Museum. Pike Place Market and the Seattle Waterfront are less than a 10-minute walk away. Other major attractions like CenturyLink Field (now Lumen Field), T-Mobile Park, and Pioneer Square are also easily accessible on foot. Public transportation is readily available nearby. Seattle-Tacoma International Airport is approximately 14 miles away.

7. Value & Pricing

Rates for rooms at The Alexis Royal Sonesta Hotel Seattle can range from approximately $163 for a standard room to $515 plus taxes for larger suites, with prices varying based on the day of the week and season. While Wi-Fi is free in public areas and in all rooms, private parking is available on-site for an additional charge, typically around $62 per day for valet parking. The hotel is considered a luxury boutique property.

8. Common Complaints

While overall sentiment is highly positive, some minor issues have been noted. A few reviews mentioned concerns about cleanliness and service issues in the past, including "unpleasant odors" in some rooms and a "lack of accommodating staff". However, these appear to be less frequent compared to the numerous positive comments about cleanliness and staff performance. The cost of valet parking is a recurring additional expense that guests should be aware of.

Sources

1. agoda.com
2. booking.com
3. kayak.com
4. hotels.com
5. expedia.com
6. google.co.ke
7. michelin.com
8. hotel-scoop.com
9. travelweekly.com
10. youtube.com
11. trivago.ca
12. michelin.com
13. michelin.com
14. sonesta.com
15. hotelsofseattle.com
16. visitseattle.org