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Woodmark Hotel & Still Spa

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Woodmark Hotel & Still Spa - Selected hotel in Seattle, United States

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Hotel Details

Location

1200 Carillon Point, Kirkland, WA 98033

United States, North America

Location

Woodmark Hotel & Still Spa · Seattle, United States

Key Highlights

  • Service & Staff: The staff receives frequent commendation for being "top-notch," "wonderful," "friendly," "helpful," and "accommodating," often going above and beyond guest expectations.
  • The Woodmark Hotel & Still Spa boasts an "outstanding location" on the peaceful shores of Lake Washington in Kirkland.

Expert Review: Woodmark Hotel & Still Spa

The Woodmark Hotel & Still Spa, a Michelin Key Selected property in Seattle (Kirkland), is widely lauded as a luxurious waterfront retreat offering exceptional service and stunning views of Lake Washington and the Olympic Mountains.

1. Overall Rating & Sentiment

The general consensus for the Woodmark Hotel & Still Spa is overwhelmingly positive, with an average guest rating of "Wonderful" (9.2 out of 10) on various platforms. Guests frequently describe their stays as "exceptional" and praise the hotel's beautiful surroundings and high level of comfort.

2. Key Highlights

Guests consistently highlight several standout features:

  • Location & Views: The hotel's prime lakeside location on Lake Washington, offering serene water views and mountain backdrops, is a major draw. Many recommend opting for a lake-view room with a balcony.
  • Service & Staff: The staff receives frequent commendation for being "top-notch," "wonderful," "friendly," "helpful," and "accommodating," often going above and beyond guest expectations.
  • Amenities: The full-service Still Spa, offering various treatments and a fitness center, is a popular amenity for relaxation and rejuvenation. The complimentary "Raid the Pantry" event (10 PM - midnight) with snacks and beverages is a unique and much-appreciated perk. Free bicycle rentals and water activities like kayaking and paddleboarding on Lake Washington are also highly valued.
  • Design & Ambiance: The hotel is described as a comfortable, well-appointed boutique hotel with an unpretentious elegance and modern amenities. The grounds are beautiful, featuring outdoor seating and fire pits for enjoying the sunset.

3. Room Quality

Rooms and suites at the Woodmark Hotel are described as spacious, comfortable, and well-appointed.

  • Comfort: Guests frequently praise the "super comfortable" beds, which include Napa Black label mattresses, upgraded linens, pillows, and a pillow menu. Pillowtop beds with Egyptian cotton sheets and down comforters are also mentioned.
  • Design: Accommodations are decorated in blues and soft grays and feature imported Italian limestone bathrooms with deep soaking tubs and rainfall showers, along with designer toiletries and bathrobes.
  • Amenities: Standard room amenities include air conditioning, a coffee/tea maker, mini-fridge, in-room safe, iron/ironing board, and satellite/cable TV. Many rooms offer balconies and views of the marina or Lake Washington. Connecting rooms are available.

4. Dining Experience

The Woodmark Hotel offers diverse dining experiences with several on-site waterfront restaurants.

  • Carillon Kitchen: This chef-driven, community-oriented restaurant provides fresh, locally-inspired Pacific Northwest options for breakfast and lunch, featuring Seattle-based brands like Fonte coffee and Beecher's Handmade Cheese. Guests have noted that breakfast across the parking circle was "very nice."
  • Other Restaurants: Other dining options include El Encanto, offering elevated Mexican cuisine; Le Grand Bistro, known for French cuisine with lake views; and COMO, dedicated to the cuisine of Italy's Lombardia region with handmade pasta.
  • Cafe: A coffee shop/cafe is also available for casual bites.
  • In-Room Dining: Room service is offered.

5. Service & Staff

The hotel's staff consistently receives high marks, with a rating of 9.4 for staff on Booking.com. Guests describe the team as "wonderful," "friendly," "very helpful," "polite," and "accommodating." Experiences such as complimentary welcome beverages and attentive service at events like weddings are frequently highlighted. Management is also praised for leading with care, respect, and appreciation for their team members, resulting in interactions that often go "above and beyond expectations."

6. Location & Accessibility

The Woodmark Hotel & Still Spa boasts an "outstanding location" on the peaceful shores of Lake Washington in Kirkland.

  • Neighborhood: It's situated in an upscale residential area on Carillon Point, offering a tranquil and idyllic setting. The hotel is within walking distance of a quaint lakeside community with specialty shops, cafes, and restaurants.
  • Attractions: Guests have direct access to Lake Washington activities, including boat rentals, kayaking, and paddleboarding. The hotel offers boat tours on its vintage Chris-Craft powerboat. Downtown Seattle is approximately a 15-minute drive away, and Bellevue is also easily accessible.
  • Transport: Self-parking is available for a fee, and electric vehicle charging stations are offered. Seattle-Tacoma International Airport is less than a 30-minute drive away.

7. Value & Pricing

While specific price ranges vary by room type and season, guests have sometimes expressed concerns about the overall pricing, particularly regarding the resort fee. However, the hotel is generally considered a luxury property, and some packages may waive the mandatory daily resort fee. Prices for standard rooms can range from approximately $175 to $275 per night, with queen rooms and deluxe rooms being higher. The comprehensive amenities and prime location contribute to its perceived value despite the cost.

8. Common Complaints

While guest feedback is largely positive, some recurring criticisms include:

  • Noise from Events: Weddings and other functions held at the hotel can lead to noise in the evenings, impacting guests seeking a quieter stay. This can also limit outdoor seating availability.
  • Resort Fee: The mandatory resort fee is occasionally mentioned as a point of contention, with some guests wishing it were optional.
  • Water Bottle Policy: One guest noted receiving water bottles only once at check-in, with no replenishment during the stay.
  • Limited On-Site Pantry/Convenience Items: A few guests mentioned a lack of an on-site pantry to buy sodas or water outside of the "Raid the Pantry" hours.
  • Minor Maintenance/TV Issues: Some isolated concerns regarding TV and extension cord issues, or other minor maintenance problems, have been reported.

Sources

  1. booking.com
  2. cvent.com
  3. michelin.com
  4. kayak.com
  5. booking.com
  6. hotels.com
  7. thewoodmark.com
  8. expedia.com
  9. lifeisoutside.com
  10. travelocity.com
  11. thewoodmark.com
  12. costcotravel.com
  13. youtube.com
  14. costcotravel.com
  15. thehotelguru.com
  16. americanexpress.com
  17. momondo.com
  18. theknot.com
  19. travelweekly.com

Points to Consider

  • While guest feedback is largely positive, some recurring criticisms include:
  • Minor Maintenance/TV Issues: Some isolated concerns regarding TV and extension cord issues, or other minor maintenance problems, have been reported.

Google Reviews

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4.6

1,346 reviews

Recent Guest Reviews

Brigette Small

3 months ago

The Woodmark Hotel was the perfect venue for our wedding, and we couldn’t have asked for a more beautiful or well-run day! From start to finish, Jennifer and her team made the entire process smooth, enjoyable, and truly special. The staff, catering, and bartenders were incredible! Always attentive, supportive, and checking in to make sure we were happy. They kept everything running seamlessly, an...

Response from the owner

Thank you so much for your review Brigette! We are so happy that your wedding was enjoyable and special!! We hope to see you again, maybe for your anniversary!<br>Thank you for highlighting our team, ...

Robin Co. Studio

Local Guide2 months ago

We had the pleasure of photographing and filming a wedding at The Woodmark Hotel this past year, and it was an incredible experience. The ceremony and reception took place under the tent overlooking the water, and the setting felt both elegant and serene. From a creative perspective, there’s so much variety for photo locations throughout the property, which made the day feel dynamic and visually ...

Response from the owner

Thank you for your review Robin! We really appreciate and proud to be able to partner with you on making memories at the Woodmark!<br><br>Scott G<br>General Manager

Donna Smith

a month ago

Just returned from a fun and relaxing girls' weekend. The staff treated us with such care! We received first class check in from Sameeta and then were treated to VIP service in the Still Spa from Olivia. Thank you for such a wonderful weekend!

Response from the owner

Thank you very much for your review Donna, <br><br>We are so happy to have helped make your weekend enjoyable. Thank you so much for highlighting Sameeta, we are very thankful to have her on our team!...

Alexander Jobs

Local Guidea month ago

Our stay was wonderful. From the moment we arrived, we experienced excellent service and outstanding quality throughout. Everything was well taken care of, and the staff was friendly and attentive. Absolutely recommended – we would definitely come back!👍👍

Mikhail Glazyrin

Local Guide4 months ago

Absolutely stunning experience in this very quiet and clean hotel on the bank of the lake. Great views, good restaurant and very pleasant friendly staff who welcome you with glass of wine! Definitely will stay again if in the Bellevue area.

Response from the owner

Thank you for your review Mkhail,<br><br>And thank you especially for highlighting our staff. We are happy you enjoyed your stay. <br><br>Scott G<br>General Manager

Jack Krom

Local Guide4 months ago

Dog friendly!! Amazing hotel , came across this place randomly as we were coming back from Oregon … by far the best rooms for the price hands down … the only issue we had was that they need to stem clean the bathroom floor tiles … you could literally see the perimeter being light in colour and clean .. and the centre floor grout was almost black ! Large parking lot with underground hotel access...

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